Disk Array, Drive Interface Controller | Promise Technology m310p

		Chapter 8: Troubleshooting


	Event	Action

	The controller has new	Check the event logs. See page 49.
	crash information

	Controller temperature is	The VTrak controller is overheating. Check for airflow
	above the threshold/	around and through the controller, and verify that all
	warning threshold	fans are working. Replace fans as needed.

	Controller temperature is	The VTrak controller is seriously overheating. Check
	above the critical	for airflow around and through the controller, and
	threshold	verify that all fans are working. Replace fans as
		needed.

	Disk Array

	New disk array has been	Result of settings or user action. Normal.
	created

	Disk array has been	Result of settings or user action. Normal.
	deleted

	Disk array has been	Result of settings or user action. Normal.
	added

	Disk array has been	The physical drives of the disk array were removed
	removed	from the enclosure.

	Disk array settings have	The user successfully logical drive settings. See
	been changed	page 98.

	Drive Interface Controller

	Drive-interface controller	Normal.
	found

	Drive-interface controller	Restart the VTrak. See page 169. If this message
	is NOT found	appears repeatedly, contact Technical Support. See
		page 239.

	Drive-interface	Normal.
	diagnostics has passed

	Drive-interface	Restart the VTrak. See page 169. If this message
	diagnostics has failed	appears repeatedly, contact Technical Support. See
		page 239.

	Drive-interface controller	Drive-to-controller parity error. If this message
	has generated a general/	appears repeatedly, contact Technical Support. See
	data parity error.	page 239.

215

m210p, VTrak external disk array subsystem, m310p specifications

Promise Technology has established itself as a strong player in the storage solutions market, particularly with its VTrak series of storage systems. Among the notable products in this lineup are the VTrak M310P and M210P models, designed to deliver efficiency, scalability, and high performance for businesses of all sizes.

The Promise VTrak M310P is a high-performance storage solution that emphasizes speed and versatility. This model supports both SAS and SATA drives, enabling enterprises to tailor their storage needs based on workload requirements. It is built with an advanced RAID engine that provides multiple RAID levels, including RAID 0, 1, 5, 6, 10, 50, and 60, ensuring data redundancy and protection against drive failures. The M310P can accommodate up to 96TB of raw storage when fully populated, catering to environments that require large amounts of data retention and quick access times.

Key features of the VTrak M310P include the intuitive management interface, which simplifies storage provisioning and monitoring. This model also incorporates Promise's innovative "HyperRAID" technology, which enhances performance by optimizing I/O operations and providing real-time analytics and reporting. Additionally, the M310P supports a variety of host connection interfaces, including iSCSI, Fibre Channel, and InfiniBand, allowing seamless integration into existing infrastructure.

On the other hand, the VTrak M210P is tailored for a slightly different audience, focusing on small to medium-sized businesses that require reliable and cost-effective storage solutions. The M210P retains several high-end features found in its bigger counterpart while offering a more budget-friendly option. This model also supports a mix of SAS and SATA drives and includes RAID capabilities similar to the M310P for data protection.

The M210P provides a robust set of management tools designed for ease of use, including automated alerts and comprehensive reporting capabilities. Its compact design and reliable performance make it ideal for remote office locations or data centers where space is a premium. Furthermore, the model incorporates advanced power management features to reduce energy consumption without compromising performance.

Both the M310P and M210P are built with scalability in mind, allowing businesses to easily expand their storage capacity as data needs grow. With a focus on durability, performance, and advanced technology, Promise Technology’s VTrak systems are well-positioned to meet the evolving demands of modern data storage. Whether for large enterprises or smaller organizations, these products offer solutions that enhance productivity and ensure data integrity.

Event

Disk Array

Drive Interface Controller

m210p, VTrak external disk array subsystem, m310p specifications