HE L P D E S K
YOUR OPERATING SYSTEM
FreeDOS Operating System
Your system has been supplied without any software and is
Please see your retailer or chosen operating system provider for more information. Please also visit www.packardbell.com and www.freedos.org.
*Note: FreeDOS is offered "AS IS". Packard Bell does not provide support for the FreeDOS operating system. You can find support for FreeDOS at www.freedos.org
**Note: Packard Bell does not provide support for user installed operating systems. We recommend that you consult the operating system creator for support.
SAFE COMPUTING
To make the most of your new computer and ensure it runs smoothly for a long time, you should use the recommended programs* below and regularly perform the actions described in this guide.
*These programs are not supplied with your computer and are referenced here for recommendation purposes only. Please see your retailer for more information.
Security
Protect your Computer against Viruses
What is a Virus?
Malicious software, typically called "viruses", are programs designed to infect and damage computers. Most viruses are transmitted over the Internet,
Run an Antivirus Program
The antivirus checks your computer for viruses, including files that you download from the Internet and will quarantine or delete any suspicious file. As new viruses appear every day, make sure you keep this program updated at least once a week. Even if your computer is not connected to the Internet an antivirus program can be useful as a virus could be transmitted via pirated software, removable disks or over a local network.
Please note that most antivirus programs require a subscription after an “evaluation period”. We strongly recommend that you subscribe to such programs in order to get antivirus updates after this limited period.
What to Do if I Find a Virus?
If your antivirus has identified viruses, it will display instructions to remove them safely from your system. If a virus is found on a file before it is opened, simply delete the infected file.
•If the virus has overwritten some files, you need to delete these files.
•Notify everyone in your address book or anyone you may have shared files with.
•If the virus is in the memory of your system, you may need to perform a recovery.
20 - Quick Start & Troubleshooting Guide