Promise Technology S150 user manual Operating System-Related Issues

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FastTrak S150 TX4 User Manual

Operating System-Related Issues

Different drive lettering under Windows NT

This may happen when using a SCSI card in addition to the Promise card. Windows NT does not necessarily load the driver for the boot device controller first. This results in a drive that in MS-DOS is the C: drive being the D:, or E:, etc. in Windows NT. Use the Windows NT Disk Administrator utility to reassign the letters that NT has improperly assigned to the drives. See your Windows NT documentation for instructions on how to use Disk Administrator.

The Operating System no longer boots after creating a Mirrored Array using your existing boot drive using Windows 98/NT4/2000/XP

This is due to Drive Geometry issues. You can verify this if you move the original drive back to the onboard controller and it boots successfully. Each controller can view a drive differently. This can be an issue for a new controller that loads the original Master Boot Record (MBR) and then has a problem translating it or the Operating System boot record.

For Windows NT, Windows 2000, and Windows XP, Promise recommends a clean install of the Operating System. This action restores the MBR and OS boot record. This requires repartitioning and formatting the drive.

For Windows 98, you can perform the DOS Command SYS C: from a bootable floppy or CD-ROM to restore the operating system boot record and transfer the system files to the boot drive. If this does not work, the Windows 98 registry may have become corrupted during the boot process and must be restored. See the Windows documentation to perform this procedure.

Promise Windows driver does not appear in Device Manager

Windows may already be listing the controller under Other Devices instead of the Hard disk controllers section. In Device Manager under Other Devices to see if it lists a PCI Card or RAID Controller. If so, highlight this listing and click on the Properties button then click on the Driver tab. Depending on your version of Windows, choose either Change Driver or Update Driver. Follow the on-screen prompts to complete installation of the driver. If Windows asks if you want to test if the device can be removed safely, click on CANCEL. Reboot the system to complete installation of the driver.

“Inaccessible Boot Device” Message Appears During Floppyless Install of Windows NT, 2000, or XP

The F6 key was not pressed at the appropriate time. Reboot the system, and press the F6 key when the message “Setup is inspecting your computer’s hardware configuration…” appears in Windows NT4 or the message “Press F6 if you need to install third party SCSI or RAID driver” appears in Windows 2000.

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Contents Fasttrak S150 TX4 Copyright TrademarksImportant Data Protection Information Contents Page Introduction FastTrak S150 TX4Promise Array Management Utility PAM Key Features and Benefits Features BenefitsCompatibility Installation Unpacking Your FastTrak CardInstalling the FastTrak Card Insert the FastTrak card into an open PCI slotInstalling the Hard Drives FastTrak S150 TX4 card Creating Your Disk Array Creating a Performance Array Creating a Security Array with New Drives Creating a Security Array with an Existing Data Drive Seagate S380023AS Creating a Security Array with Quick Initialization Using FastBuild Configuration Utility Viewing FastTrak S150 TX4 Bios ScreenNavigating the FastBuild Setup Menu Using the Main MenuCreating Arrays Automatically Optimize Array forPerformance Security Security and PerformanceUsing a Hot Spare Drive Creating Multiple ArraysViewing Drive Assignments Manually Creating an Array Selecting Array Type Selecting Stripe BlockGigabyte Boundary Assigning Drives to ArrayCreating a Mirrored Array Using New Drives Creating a Striped ArrayAdding Fault Tolerance to an Existing Drive Drive Model Capacity MB Creating a Hot Spare Drive for Mirrored Arrays How FastTrak S150 TX4 Orders ArraysHow FastTrak S150 TX4 Saves Array Information Deleting an Array Array Stripe 160048 Rebuilding a Mirrored Array 80024 Page Installing Software Drivers Procedure NumberNew Windows XP Installation Existing Windows XP Installation Confirming Windows XP Driver InstallationNew Windows 2000 Installation Existing Windows 2000 Installation Confirming Windows 2000 Driver InstallationNew Windows ME Installation Existing Windows ME Installation Confirming Windows ME Driver InstallationNew Windows NT4.0 Installation Existing Windows NT4.0 Installation Removing Driver from Windows NT4.0New Windows 98 Installation Existing Windows 98 Installation Confirming Windows 98 Driver InstallationPage About Adapter Bios FastBuild Auto Menu SetupDisk Array Concepts About FastTrak S150 TX4RAID Level Performance Fault Capacity No. Tolerance Drives Disk Array TermsDisk Array Description Disk Array MemberAbout RAID Levels Striping RAIDMirroring RAID Data Mirror Disk DrivesStriping / Mirroring RAID 0+1 About Dual Data Redundancy Failed Array Event Drives Status Why?Troubleshooting & Tips Motherboard IssuesConfiguring PCI IRQ resources Intermittent data problemsSystem Cmos Issues Using an Onboard IDE Card with FastTrak S150 TX4Drive-Related Errors Critical Array Status Error Reported during BootDrive cannot be formed into an array System Cmos displays C or D drive failure during StartupUnable to Partition or Format Array Cannot Rebuild Mirrored RAID 1 Array Operating System-Related Issues Promise Windows driver does not appear in Device ManagerTroubleshooting & Tips Performance Tips Optimize Array for PerformanceChange Setting of PCI Bus Utilization Page Appendix a Frequently Asked Questions Pre-InstallationDrive Issues RAID 0 StripeRAID 1 Mirror Appendix a FAQs Installation Issues Post-InstallationTechnical Support Services Appendix B Technical SupportUSA Tech Support Center European Tech SupportPacific Rim Sales Office China OfficeLimited Warranty Disclaimer of other warrantiesYour Responsibilities Returning Product for Repair

S150 specifications

Promise Technology S150 is an advanced storage solution designed to meet the data management needs of modern businesses. This high-performance storage appliance is characterized by its scalability, reliability, and user-friendly management interface, making it an optimal choice for organizations looking to optimize their data storage strategies.

One of the standout features of the S150 is its support for multiple RAID levels, including RAID 0, 1, 5, 6, and 10. This ensures that businesses can tailor their storage configurations based on their specific redundancy and performance requirements. The S150's software-defined storage capabilities provide flexibility in allocating resources, enabling organizations to manage their data efficiently and improve overall performance.

In terms of connectivity, the Promise S150 offers a range of options, including high-speed 10GbE and Fibre Channel interfaces. These technologies ensure that data transfer rates remain high, minimizing latency and allowing seamless access to applications and data. Additionally, the device supports hot-swappable drives, allowing users to replace or upgrade components without downtime, further enhancing productivity.

The management of the S150 is simplified through the Promise Management software, which provides intuitive controls and monitoring capabilities. Users can easily configure storage settings, monitor performance metrics, and maintain data integrity using the built-in tools. The software's graphical user interface makes it straightforward even for those without extensive IT experience, reducing the administrative burden on staff.

Another notable characteristic of the S150 is its robust security features. It provides options for data encryption both at rest and in transit, ensuring that sensitive information is protected against unauthorized access. Advanced user authentication protocols further enhance security, making it suitable for enterprises dealing with confidential data.

The S150 is also designed with energy efficiency in mind. Its intelligent cooling system and power management features help to reduce overall energy consumption, which is crucial for organizations looking to lower operational costs and reduce their environmental impact.

In summary, Promise Technology S150 stands out in the storage market due to its combination of scalability, versatility, and robust management features. With its support for multiple RAID configurations, high-speed connectivity options, intuitive management software, and strong security protocols, the S150 is well-equipped to support the data demands of businesses today and into the future. It represents a reliable and efficient solution for those looking to enhance their data storage infrastructure.