Promise Technology EX8658, EX8654, EX8650, EX4650 manual Install Complete dialog box

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SuperTrak EX Series User Manual

11. In the Install Complete dialog box, click the Finish button to exit the installer.

Figure 30. Install Complete dialog box

With the Register Your Product Online box checked, your browser will open and go directly to the Promise product registration website. Thank you for taking the time to register.

This completes the WebPAM PRO installation for Windows. Go to “Logging into WebPAM PRO” on page 55.

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Contents Supertrak Copyright TrademarksImportant data protection information RecommendationsRadio Frequency Interference Statement Page Contents Installing Drivers Installing Drivers, SuperBuild UtilitySuperBuild Utility, 107Management with WebPAM PRO Managing Software Services, Management with WebPAM PRO,Management with WebPAM PRO, Management with WebPAM PRO, Troubleshooting Technology Background,Appendix a Partition and Format Appendix B Upgrades Support287 Appendix D LED Backplane ConnectionsXiv Introduction About This ManualProduct Overview XOR MicroprocessorHot-Swapping WebPAM PRO Management Software Operating System SupportKey Features and Benefits Features BenefitsBrowser Support Advanced Hardware DesignAdvanced Hardware Design Features Benefits Compatibility Features BenefitsSpecifications CompatibilityInstallation Unpacking the SuperTrak CardPage Installing the SuperTrak Card SuperTrak EX4650 card SuperTrak EX8654 card SAS Ports Ch1-4SuperTrak EX16650 card + R G + + - + Connecting SuperTrak to a SuperSwap Enclosure Connecting SuperTrak to a VTrak Jbod EnclosureSAS Connections and ID Numbers Scenario 1 Virtual Enclosure SgpioScenario 2 Virtual Enclosure Host PC SuperTrak SAS Port Enclosure ID Range Drive ID RangeScenario 3 External Enclosures Daisy Chain Scenario 4 External Enclosures ParallelScenario 5 SAS Expanders Choosing the Physical Drives Level Number of DrivesCreating a Logical Drive Installation Page Installation Page Installing the CLI Installing onto WindowsLicense Agreement dialog box Choose Destination Location dialog box Ready to Install dialog box Install Complete dialog box Installing onto Linux Introduction dialog box License Agreement dialog box Choose Install Folder dialog box Pre-Installation Summary dialog box Install Compete dialog box Register On-line dialog box Installing the CLI onto FreeBSD Sh CLIInstaller...FreeBSD.bin -i silentInstalling the CLI onto VMware Sh CLIInstaller...VMware.bin -i silentInstalling WebPAM PRO Utility ServerAgent Operating System SupportInternet Browser Browser SupportInstalling WebPAM PRO onto Windows License Agreement dialog box Setup Type dialog box Custom Setup dialog box Choose Destination Location dialog box WebPAM PRO Server dialog box Ready to Install dialog box Install Complete dialog box Installing WebPAM PRO onto Linux WebPAMPRO...Linux.bin file, then press EnterLicense Agreement dialog box Choose Install Product dialog box Choose Install Folder dialog box SSL Security Options dialog box Pre-Installation Summary dialog box Install Compete dialog box Register On-line dialog box Logging into WebPAM PRO Logging in at the Host PCLogging in over the Network Regular ConnectionLogin Screen Https//192.168.10.2288443/promiseSetting up WebPAM PRO Click the Add Subsystem/Host tabAdd Subsystem/Host tab Installing Drivers Driver Installation Media WindowsClick the Driver for Windows button Linux and FreeBSD Tar zxvf RH-306010003.tar.gzNew OS Installation Windows ServerLoad Driver Confirming Driver Installation Existing SystemChoose the Don’t search online option Windows Vista Existing System Windows Server Existing System Windows XP Existing System Type sh ./install Red Hat Linux Enterprise 4.4Type mount -r /dev/fd0 /mnt/floppy Type cd /mnt/floppyFedora Core Fedora Core 7 Type sh ./install Type cd umount /media/floppy SuSE Open 10.2, 10.3, 10.5Type mount /dev/fd0 /media/floppy Type cd /media/floppySuSE Sles 10, 10 SP1 Miracle Linux FreeBSD 6.1 Option 1. Device Node ExistsOption 2. Device Node Does Not Exist Existing System Esxcfg-boot -rg esxcfg-boot -b VMware ESX Server 3.0.2Installing Drivers Page SuperTrak Bios SuperBuild UtilitySuperTrak Bios screen SuperTrak Bios screen, logical drive offline Accessing the Main Menu SuperBuild Main MenuSelecting a Controller Viewing Controller Information Memory Type DDR2 SdramManaging Physical Drives Viewing Physical DrivesViewing Physical Drive Information Managing Physical Drive Problems Managing Disk Arrays Viewing Disk ArraysViewing Disk Array Information Creating a Disk Array Changing Disk Array Settings Rebuilding a Disk ArrayDeleting a Disk Array Managing Logical Drives Viewing Logical DrivesViewing Logical Drive Information Creating a Logical Drive Initializing a Logical Drive Write Cache Policy Choose from Write Back or Write ThroughChanging Logical Drive Settings Deleting a Logical DriveSelected logical drive is removed from the list Managing Spare Drives Viewing Spare DrivesViewing Spare Drive Information Creating a Spare DriveChanging Spare Drive Settings Deleting a Spare Drive Viewing Background Activity Managing the Event Log Viewing RAM EventsViewing Nvram Events Clearing the Event Logs Setting the Time Zone Working with Time SyncSynchronizing Time with an Embedded Site Using the Miscellaneous Menu Making the SAS Ready LED SettingMaking the Sgpio Backplane Setting Working with the BuzzerEnabling or Disabling the Buzzer 106 Management with WebPAM PRO 108 Management with WebPAM PRO Accessing the Interface WebPAM PRO interfaceUsing the Header Using Tree ViewUsing Management View WebPAM PRO Tree ViewChoosing a Display Language Viewing the Event FrameSaving the Event Frame Deleting the Event FrameViewing the Storage Network Logging out of WebPAM PRO Storage Network appears in Tree ViewMaking User Settings Managing UsersViewing User Information Making Your Own User Settings Changing a User’s PasswordChanging Your Own Password Creating a User Deleting a UserList of User Privileges 119 Working with Subsystem/Host Management Viewing Subsystem/Host InformationAdding a Subsystem or Host In-Band versus Out-of-Band Deleting a Subsystem or HostSetting User Privilege Managing Software Services Viewing Service StatusChanging Web Server Settings Setting up Email Service Restarting the Tomcat ServerWindows LinuxSetting up Extended Smtp Setting Event Frame Refresh TimeSending a Test Email Message Changing CIM Client Settings Changing CIM Server SettingsSetting User Rights Managing the HostViewing Host Information Refreshing the WebPAM PRO ScreenManaging the Subsystem Viewing Subsystem InformationSetting an Alias for the Subsystem Clearing Statistical DataUpdating the Firmware Click the Clear Statistics linkChecking Subsystem Health Viewing the Runtime Event LogSeverity Definitions Saving the Runtime Event Log Clearing the Runtime Event LogViewing the Nvram Event Log Saving the Nvram Event Log Clearing the Nvram Event LogMaking Background Activity Settings Viewing Current Background ActivitiesRunning Background Activities Running Media PatrolRunning PDM Viewing Scheduled ActivitiesScheduling an Activity 136 Viewing System Configuration Deleting a Scheduled Activity138 Managing the Controller Viewing Controllers InformationViewing Controller Information 140 Making Controller Settings Viewing Controller StatisticsViewing Battery Information Clearing an Orphan WatermarkMaking Buzzer Settings Testing the BuzzerSilencing the Buzzer Viewing Buzzer Information Managing Enclosures Viewing Enclosure InformationViewing a List of Physical Drives Locating a Physical DriveVirtual or Third Party Enclosures Making Global Physical Drive Settings Promise EnclosuresSata Drives SAS Drives Making Physical Drive Settings Adjustable ItemsViewing Physical Drive Statistics Clearing Stale and PFA Conditions Locating a Disk Array 151 Creating a Disk Array Automatic Configuration Creating a Disk Array Express Configuration 154 Creating a Disk Array Advanced Configuration Disk Array CreationLogical Drive Creation Summary Disk Array Operational Status Making Disk Array Settings Physical Drive Status159 160 Migrating a Disk Array Rebuilding Automatically Rebuilding ManuallyRunning Media Patrol on a Disk Array Running PDM on a Disk ArrayTransitioning a Disk Array Preparing a Disk Array for Transport165 Viewing Information for All Logical Drives Logical Drive StatusLocating a Logical Drive Viewing Logical Drive Statistics Logical Drive SynchronizationInitialization Running Redundancy Check Viewing the Logical Drive Check Table171 Viewing a List of Spare Drives 173 Making Spare Drive Settings Deleting Spare DriveRunning Spare Check Working with the Logical Drive Summary Viewing a List of All Logical DrivesViewing Individual Logical Drive Information 178 Opening the CLI on Windows Navigate to the C\Program Files\WebPAMPRO\Agent\bin folderOpening the CLI on Linux, FreeBSD, and VMware Go to the /opt/Promise/WebPAMPRO/Agent/bin directoryTable of Supported Commands Command ActionView redundancy check status and progress This can be used in place of the help command or List of Supported Commands AboutArray UsageOptions TransportID= Decimal places. If not specified, all available capacity is Battery ExamplesBbm BgaSpare in the following condition Buzz Config Checktable193 Ctrl Maximum amount of usable space Command from host is supported Date EnclosureEvent Export Factorydefaults Init Logdrv Migrate Displayed Pdm Phydrv Option. Defaults to be all if -d is not specified Medium error threshold. If the threshold is reached, Ptiflash Port number Rc -a start -l3 -n -p rc -a start -l3 Rc -a stop -l2 Spare Spath Stats HBASubsys Sync Topology TransitSpecifies the id of disk array which contains the revertible Technology Background Introduction to RAIDRAID 0 Stripe RAID 0 Striping interleaves data across multiple drivesRAID 1 Mirror RAID 1 Mirrors identical data to two drivesRAID 1E Enhanced Mirror Enhanced Data Mirrors Physical DrivesRAID 5 Block Striping with Distributed Parity RAID 5 stripes all drives with data and parity informationRAID 6 Block and Double Parity Stripe RAID 6 stripes all drives with data and dual parityRAID 10 Mirror / Stripe Data Stripe Mirror Physical DrivesRAID 50 Striped Distributed Parity Component Minimum MaximumRAID 50 Axles 3,3,3 RAID 60 Striping of Double Parity RAID 60 is a combination of RAID 6 and RAIDRAID 60 Axles 5,5 10,10 4,4,4 231 Choosing a RAID Level Advantages DisadvantagesRAID 1E 234 High Read data transaction rate Choosing Stripe Block Size Choosing Sector SizeChoosing Cache Policy TB LimitationLogical Drive Size Sector Size Capacity Coercion Read Cache PolicyWrite Cache Policy Initialization Hot Spare DrivesPartition and Format the Logical Drive RAID Level MigrationTarget Requirements None Add physical drives maximum RAID 10 must have less than 16 physical drives Physical drives maximum Ranges of Disk Array Expansion PDMDelete and Recreate Current LD Size Maximum LD Sector Size Expansion SizeMedia Patrol Predictive Data Migration PDMPDM Triggers Transition Drive Failure and Automatic Rebuild250 Automatic Transition Manual Transition252 When a Physical Drive Fails Critical & Offline Logical Drives254 With a Hot Spare Drive Without a Hot Spare DriveRebuild Operation 256 Problems Reported by SuperTrak BuzzerLEDs Fault Activity Firmware Status Global LED DisplayDirect LED Display Logical Drive StatusBios 260 Problems Reported in WebPAM PRO Open WebPAM PROWhat to Look For 262 Finding the Failed Drive in SuperBuild Finding the Failed Drive in WebPAM PRO Physical Drive Management screenSalvaging Physical Drives Rebuilding a Logical Drive Spare Drive AvailableNo Spare Drive Available Manual Rebuild SuperBuild UtilityManual Rebuild WebPAM PRO Recovering from a Blank Screen Cache Battery Does Not ChargeFrequently Asked Questions Pre-Installation Speed, Device Types, Capacity, CablingCan I use Atapi devices on the SuperTrak EX Series? Will Acpi work with HDDs on the SuperTrak EX Series?Drive Issues How can I change the resources that the SuperTrak uses?Installation Issues Capacity, Booting Post-Installation Why can’t I run WebPAM PRO in Konqueror?Aren’t the WebPAM PRO icons supposed to be animated? Technical Support Services Contacting Technical SupportUnited States NetherlandsGermany ItalyTaiwan China Limited Warranty Disclaimer of other warrantiesYour Responsibilities Returning the Product For Repair 279 280 Appendix a Partition and Format Click the Next button to start the Wizard Appendix a Partition and Format 284 Updating SuperTrak Bios and Firmware Downloading Bios and Firmware FileDownloading the WebPAM PRO Update File Installing the WebPAM PRO Update FileUpdating WebPAM PRO Logging into WebPAM PROAppendix C Battery Backup Unit Installing the BBU BBU module connectors on EX4650. Other models are similar 290 Schematic Diagrams Appendix D LED Backplane ConnectionsBackplane Direct LED Display Aggregate LED DisplayStorage Device Status Global LED Display Index NumericsStart 27 Jbod 14 107 Status 92, 93 Stripe size 21, 93, 156 Logical drive 94, 95, 156 Delete 99, 174 information List 97 Buzzer 104 VTrak Jbod 14, 16, 147, 151, 167 Info 166, 167

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