Promise Technology EX8650, EX8658, EX8654, EX4650 Accessing the Main Menu, SuperBuild Main Menu

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SuperTrak EX Series User Manual

Accessing the Main Menu

The opening screen of the SuperBuild utility is the Main Menu.

Figure 4. SuperBuild Main Menu

The Main Menu (above) has nine options:

Controller Selection – Select which of two SuperTrak controllers you want to access, if you have two SuperTraks installed in the Host PC

Controller Information – Memory type and size, Firmware and BIOS version numbers, and address information that may be helpful for diagnostic purposes

Physical Drive Management – A list of physical drives attached to the SuperTrak controller, their ID (channel) numbers, model numbers, capacity, and status

Disk Array Management – A list of disk arrays attached to the SuperTrak controller, the assigned physical drives, logical drives, capacity, and status

Logical Drive Management – A list of logical drives plus create and delete logical drive functions

Spare Drive Management– A list of hot spare drives, their characteristics and status

Background Activity – A list of logical drives, any current background activity, logical drive status and percentage of activity completed. Background activities include: Rebuild, Initialize, Synchronize, Migrate, and Pause/Resume

Event Log – A list of events stored in RAM (since startup) or non-volatile RAM (since the log was cleared) for diagnosis

Time Sync – Enables you to set the time zone and synchronize system time and date with the embedded site

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Contents Supertrak Important data protection information CopyrightTrademarks RecommendationsRadio Frequency Interference Statement Page Contents Installing Drivers Installing Drivers, SuperBuild UtilityManagement with WebPAM PRO SuperBuild Utility,107 Managing Software Services, Management with WebPAM PRO,Management with WebPAM PRO, Management with WebPAM PRO, Troubleshooting Technology Background,287 Appendix a Partition and Format Appendix B UpgradesSupport Appendix D LED Backplane ConnectionsXiv Introduction About This ManualHot-Swapping Product OverviewXOR Microprocessor WebPAM PRO Management Software Operating System SupportBrowser Support Key Features and BenefitsFeatures Benefits Advanced Hardware DesignAdvanced Hardware Design Features Benefits Compatibility Features BenefitsSpecifications CompatibilityInstallation Unpacking the SuperTrak CardPage Installing the SuperTrak Card SuperTrak EX4650 card SuperTrak EX8654 card SAS Ports Ch1-4SuperTrak EX16650 card + R G + + - + Connecting SuperTrak to a SuperSwap Enclosure Connecting SuperTrak to a VTrak Jbod EnclosureScenario 2 Virtual Enclosure Host PC SAS Connections and ID NumbersScenario 1 Virtual Enclosure Sgpio SuperTrak SAS Port Enclosure ID Range Drive ID RangeScenario 5 SAS Expanders Scenario 3 External Enclosures Daisy ChainScenario 4 External Enclosures Parallel Choosing the Physical Drives Level Number of DrivesCreating a Logical Drive Installation Page Installation Page Installing the CLI Installing onto WindowsLicense Agreement dialog box Choose Destination Location dialog box Ready to Install dialog box Install Complete dialog box Installing onto Linux Introduction dialog box License Agreement dialog box Choose Install Folder dialog box Pre-Installation Summary dialog box Install Compete dialog box Register On-line dialog box Installing the CLI onto FreeBSD Sh CLIInstaller...FreeBSD.bin -i silentInstalling the CLI onto VMware Sh CLIInstaller...VMware.bin -i silentAgent Installing WebPAM PROUtility Server Operating System SupportInternet Browser Browser SupportInstalling WebPAM PRO onto Windows License Agreement dialog box Setup Type dialog box Custom Setup dialog box Choose Destination Location dialog box WebPAM PRO Server dialog box Ready to Install dialog box Install Complete dialog box Installing WebPAM PRO onto Linux WebPAMPRO...Linux.bin file, then press EnterLicense Agreement dialog box Choose Install Product dialog box Choose Install Folder dialog box SSL Security Options dialog box Pre-Installation Summary dialog box Install Compete dialog box Register On-line dialog box Logging in over the Network Logging into WebPAM PROLogging in at the Host PC Regular ConnectionLogin Screen Https//192.168.10.2288443/promiseSetting up WebPAM PRO Click the Add Subsystem/Host tabAdd Subsystem/Host tab Installing Drivers Click the Driver for Windows button Driver Installation MediaWindows Linux and FreeBSD Tar zxvf RH-306010003.tar.gzLoad Driver New OS InstallationWindows Server Choose the Don’t search online option Confirming Driver InstallationExisting System Windows Vista Existing System Windows Server Existing System Windows XP Existing System Type mount -r /dev/fd0 /mnt/floppy Type sh ./installRed Hat Linux Enterprise 4.4 Type cd /mnt/floppyFedora Core Fedora Core 7 Type mount /dev/fd0 /media/floppy Type sh ./install Type cd umount /media/floppySuSE Open 10.2, 10.3, 10.5 Type cd /media/floppySuSE Sles 10, 10 SP1 Miracle Linux Option 2. Device Node Does Not Exist FreeBSD 6.1Option 1. Device Node Exists Existing System Esxcfg-boot -rg esxcfg-boot -b VMware ESX Server 3.0.2Installing Drivers Page SuperTrak Bios SuperBuild UtilitySuperTrak Bios screen SuperTrak Bios screen, logical drive offline Accessing the Main Menu SuperBuild Main MenuSelecting a Controller Viewing Controller Information Memory Type DDR2 SdramViewing Physical Drive Information Managing Physical DrivesViewing Physical Drives Managing Physical Drive Problems Viewing Disk Array Information Managing Disk ArraysViewing Disk Arrays Creating a Disk Array Deleting a Disk Array Changing Disk Array SettingsRebuilding a Disk Array Viewing Logical Drive Information Managing Logical DrivesViewing Logical Drives Creating a Logical Drive Initializing a Logical Drive Write Cache Policy Choose from Write Back or Write ThroughChanging Logical Drive Settings Deleting a Logical DriveSelected logical drive is removed from the list Viewing Spare Drive Information Managing Spare DrivesViewing Spare Drives Creating a Spare DriveChanging Spare Drive Settings Deleting a Spare Drive Viewing Background Activity Viewing Nvram Events Managing the Event LogViewing RAM Events Clearing the Event Logs Synchronizing Time with an Embedded Site Setting the Time ZoneWorking with Time Sync Making the Sgpio Backplane Setting Using the Miscellaneous MenuMaking the SAS Ready LED Setting Working with the BuzzerEnabling or Disabling the Buzzer 106 Management with WebPAM PRO 108 Management with WebPAM PRO Accessing the Interface WebPAM PRO interfaceUsing the Header Using Tree ViewUsing Management View WebPAM PRO Tree ViewChoosing a Display Language Viewing the Event FrameViewing the Storage Network Saving the Event FrameDeleting the Event Frame Logging out of WebPAM PRO Storage Network appears in Tree ViewViewing User Information Making User SettingsManaging Users Changing Your Own Password Making Your Own User SettingsChanging a User’s Password List of User Privileges Creating a UserDeleting a User 119 Adding a Subsystem or Host Working with Subsystem/Host ManagementViewing Subsystem/Host Information In-Band versus Out-of-Band Deleting a Subsystem or HostSetting User Privilege Changing Web Server Settings Managing Software ServicesViewing Service Status Windows Setting up Email ServiceRestarting the Tomcat Server LinuxSending a Test Email Message Setting up Extended SmtpSetting Event Frame Refresh Time Changing CIM Client Settings Changing CIM Server SettingsViewing Host Information Setting User RightsManaging the Host Refreshing the WebPAM PRO ScreenManaging the Subsystem Viewing Subsystem InformationUpdating the Firmware Setting an Alias for the SubsystemClearing Statistical Data Click the Clear Statistics linkSeverity Definitions Checking Subsystem HealthViewing the Runtime Event Log Viewing the Nvram Event Log Saving the Runtime Event LogClearing the Runtime Event Log Saving the Nvram Event Log Clearing the Nvram Event LogMaking Background Activity Settings Viewing Current Background ActivitiesRunning Background Activities Running Media PatrolScheduling an Activity Running PDMViewing Scheduled Activities 136 Viewing System Configuration Deleting a Scheduled Activity138 Viewing Controller Information Managing the ControllerViewing Controllers Information 140 Making Controller Settings Viewing Controller StatisticsViewing Battery Information Clearing an Orphan WatermarkSilencing the Buzzer Making Buzzer SettingsTesting the Buzzer Viewing Buzzer Information Managing Enclosures Viewing Enclosure InformationVirtual or Third Party Enclosures Viewing a List of Physical DrivesLocating a Physical Drive Sata Drives SAS Drives Making Global Physical Drive SettingsPromise Enclosures Viewing Physical Drive Statistics Making Physical Drive SettingsAdjustable Items Clearing Stale and PFA Conditions Locating a Disk Array 151 Creating a Disk Array Automatic Configuration Creating a Disk Array Express Configuration 154 Logical Drive Creation Creating a Disk Array Advanced ConfigurationDisk Array Creation Summary Disk Array Operational Status Making Disk Array Settings Physical Drive Status159 160 Migrating a Disk Array Rebuilding Automatically Rebuilding ManuallyRunning Media Patrol on a Disk Array Running PDM on a Disk ArrayTransitioning a Disk Array Preparing a Disk Array for Transport165 Viewing Information for All Logical Drives Logical Drive StatusLocating a Logical Drive Viewing Logical Drive Statistics Logical Drive SynchronizationInitialization Running Redundancy Check Viewing the Logical Drive Check Table171 Viewing a List of Spare Drives 173 Making Spare Drive Settings Deleting Spare DriveRunning Spare Check Working with the Logical Drive Summary Viewing a List of All Logical DrivesViewing Individual Logical Drive Information 178 Opening the CLI on Windows Navigate to the C\Program Files\WebPAMPRO\Agent\bin folderOpening the CLI on Linux, FreeBSD, and VMware Go to the /opt/Promise/WebPAMPRO/Agent/bin directoryTable of Supported Commands Command ActionView redundancy check status and progress This can be used in place of the help command or Array List of Supported CommandsAbout UsageOptions TransportID= Decimal places. If not specified, all available capacity is Battery ExamplesBbm BgaSpare in the following condition Buzz Config Checktable193 Ctrl Maximum amount of usable space Command from host is supported Date EnclosureEvent Export Factorydefaults Init Logdrv Migrate Displayed Pdm Phydrv Option. Defaults to be all if -d is not specified Medium error threshold. If the threshold is reached, Ptiflash Port number Rc -a start -l3 -n -p rc -a start -l3 Rc -a stop -l2 Spare Spath Stats HBASubsys Sync Topology TransitSpecifies the id of disk array which contains the revertible Technology Background Introduction to RAIDRAID 0 Stripe RAID 0 Striping interleaves data across multiple drivesRAID 1 Mirror RAID 1 Mirrors identical data to two drivesRAID 1E Enhanced Mirror Enhanced Data Mirrors Physical DrivesRAID 5 Block Striping with Distributed Parity RAID 5 stripes all drives with data and parity informationRAID 6 Block and Double Parity Stripe RAID 6 stripes all drives with data and dual parityRAID 10 Mirror / Stripe Data Stripe Mirror Physical DrivesRAID 50 Striped Distributed Parity Component Minimum MaximumRAID 50 Axles 3,3,3 RAID 60 Striping of Double Parity RAID 60 is a combination of RAID 6 and RAIDRAID 60 Axles 5,5 10,10 4,4,4 231 Choosing a RAID Level Advantages DisadvantagesRAID 1E 234 High Read data transaction rate Choosing Stripe Block Size Choosing Sector SizeLogical Drive Size Sector Size Choosing Cache PolicyTB Limitation Write Cache Policy Capacity CoercionRead Cache Policy Initialization Hot Spare DrivesPartition and Format the Logical Drive RAID Level MigrationTarget Requirements None Add physical drives maximum RAID 10 must have less than 16 physical drives Physical drives maximum Ranges of Disk Array Expansion PDMDelete and Recreate Current LD Size Maximum LD Sector Size Expansion SizePDM Triggers Media PatrolPredictive Data Migration PDM Transition Drive Failure and Automatic Rebuild250 Automatic Transition Manual Transition252 When a Physical Drive Fails Critical & Offline Logical Drives254 Rebuild Operation With a Hot Spare DriveWithout a Hot Spare Drive 256 LEDs Problems Reported by SuperTrakBuzzer Direct LED Display Fault Activity Firmware StatusGlobal LED Display Logical Drive StatusBios 260 What to Look For Problems Reported in WebPAM PROOpen WebPAM PRO 262 Finding the Failed Drive in SuperBuild Finding the Failed Drive in WebPAM PRO Physical Drive Management screenSalvaging Physical Drives No Spare Drive Available Rebuilding a Logical DriveSpare Drive Available Manual Rebuild SuperBuild UtilityManual Rebuild WebPAM PRO Recovering from a Blank Screen Cache Battery Does Not ChargeCan I use Atapi devices on the SuperTrak EX Series? Frequently Asked QuestionsPre-Installation Speed, Device Types, Capacity, Cabling Will Acpi work with HDDs on the SuperTrak EX Series?Drive Issues How can I change the resources that the SuperTrak uses?Installation Issues Capacity, Booting Aren’t the WebPAM PRO icons supposed to be animated? Post-InstallationWhy can’t I run WebPAM PRO in Konqueror? United States Technical Support ServicesContacting Technical Support NetherlandsTaiwan GermanyItaly China Limited Warranty Disclaimer of other warrantiesYour Responsibilities Returning the Product For Repair 279 280 Appendix a Partition and Format Click the Next button to start the Wizard Appendix a Partition and Format 284 Updating SuperTrak Bios and Firmware Downloading Bios and Firmware FileUpdating WebPAM PRO Downloading the WebPAM PRO Update FileInstalling the WebPAM PRO Update File Logging into WebPAM PROAppendix C Battery Backup Unit Installing the BBU BBU module connectors on EX4650. Other models are similar 290 Schematic Diagrams Appendix D LED Backplane ConnectionsBackplane Storage Device Status Direct LED DisplayAggregate LED Display Global LED Display Index NumericsStart 27 Jbod 14 107 Status 92, 93 Stripe size 21, 93, 156 Logical drive 94, 95, 156 Delete 99, 174 information List 97 Buzzer 104 VTrak Jbod 14, 16, 147, 151, 167 Info 166, 167
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