Shuttle Computer Group 74RKD20005SHU001 user manual Troubleshooting

Page 117

PRODUCT OVERVIEW

TROUBLESHOOTING

Troubleshooting

In the event of hardware or interface issues, the following information is provided to assist in solving most issues.

There are also resources and further information available for users on the following website. Please feel free to use this resource and to contact the Shuttle support team if necessary.

OMNINAS website: http://global.shuttle.com/main/index

I forgot the administrator username or password.

Use a long, thin pin to press the reset button on the back of NAS device. See Reboot the system.

Use the default user name (admin) /password (no password) to enter the administrator mode.

I cannot find NAS device after configuration.

Perform the following:

1.Unplug the LAN cable then connect it back. Go to step 2 if the issue is not resolved.

2.Set your PC TCP/IP settings to DHCP to obtain an automatic IP address.

3.Press the power button for four (4) seconds to shutdown the NAS device. Wait for a complete system shutdown (10 seconds), then press the power button again to reboot the OMNINAS.

This procedure should allow you to set the OMNINAS and your PC on the same network group.

My NAS unexpectedly shutdown. What’s happening?

1.Make sure the NAS device is in a well ventilated area, the NAS device will shut down when the HDD temperature is higher than 65 ° C.

2.Make sure the NAS device fan is still functioning. The fan is designed to cycle higher if the temperature is raises.

3.NAS device does not support HDDs without temperature sensor support (SMART temperature required).

I think my USB port malfunctioned. What can I do?

Make sure the USB devices/hubs power usage is not over the specified maximum limit. If necessary, provide external power for high power-demanding USB drive.

I cannot enter the administration page.

1.Make sure the administrator profile is not in use.

2.Log off the administrator profile or temporarily unplug the LAN cable. 3.Wait for 10 minutes (all previous access times out after 10 minutes). 4.Reconnect the LAN cable, then try to enter the administrator page again.

English

6-2

Page 116 Page 118
Image 117
Page 116 Page 118
Contents Omninas KD20 Page Table of Contents III Omninas for Android Omninas for iOS Disclaimer TrademarksGeneral Notice Using electrical power Safety InformationProduct Overview English Package Contents FeaturesPC Users System RequirementsMac Users Linux UsersPersonal Cloud and Remote Access Requirements Product Views Front ViewOmninas Front View Omninas Rear View Rear ViewLED Definitions LED Indicators on Front PanelLED LED DefinitionsOn Rear Side Getting Started Getting Started Removing HDD Trays Hardware InstallationFirst Instance Opening the HDD Bay DoorRemoving the HDD1 Tray HDD1 Tray ReleasedRAID Tray Released Securing the HDD Screws Installing Hard DrivesHDD Installation Position Installing the HDD Tray AssemblyClosing the HDD Bay Cover Locking the HDD AssemblyConnecting the Omninas Connecting to a NetworkConnecting to a Router Connecting to a PC/Laptop Connecting to PowerConnecting the Power Adapter Powering On Pressing Power ButtonStatus LED Display During Boot Status LED Displaying HDD Failure HDD LEDsConnecting with the Finder Utility Omninas Finder UtilityFinder Utility Defined Windows & Mac Users Setting Language SelectionOmninas Finder Utility Search Function Finder Utility Connect FunctionSystem Initialization Screen RAID Initialization Startup Screen Initialization RAID Manager ScreenRAID Rebuilding Screen RAID Initialization Confirmation ScreenRebuild Complete Screen Linux UsersConnecting by Web Browser Omninas Finder Utility Search Function Web Interface WEB Interface Home Menu Settings Administrator Home MenuOverview Home MenuBT Download menu provides access to the following Settings Menu Settings MenuSettings Menu Settings Display current RAID mode Storage MenuStorage Menu Share Menu Settings Storage SettingsShare Menu Share MenuUSB Menu Settings USB MenuUSB Menu Backup Menu Backup MenuBackup Menu Settings BT Download Menu Settings BT Download MenuBT Download Menu Share Box Menu Settings Share Box MenuShare Box Menu Media Server Menu Media Server SettingsLaunching the Interface Media Server MenuLogging Omninas Login ScreenViewing User List User ManagementAdding Users Share User List ScreenAdding a User Share Add User ScreenDeleting Users Editing UsersEditing a User Deleting a UserRAID Manager Storage ManagementRAID Types Storage RAID Manager ScreenCreating a RAID Mode PrerequisitesRAID Types Defined Click Create Disk-Array Creating a RAID ModeDisk Manager Checking DisksDisk Manager Interface Formatting Disks Formatting Disk Function Auto MirroringEnabling Auto Mirroring Hot-swapping HDDsAuto Mirror Function Share Management Adding FoldersHot-swapping a Drive Share Adding Folder Screen Viewing Folder lists Adding a Private FolderFolder List Screen Deleting Folders Editing FoldersEditing Available Folders Deleting Available FolderRebuilding Default Folders Rebuilding Default FoldersSystem Log Clearing LogsSystem Log Screen System Backup Setting Up Backup SchedulesBackup Log Screen Creating a Backup Entry Editing Backup SchedulesModifying a Backup List Deleting Backup SchedulesViewing Backup Logs Configuring Network Settings System ConfigurationClick Manually assign IP address Dhcp to set the IP address Setting Network ConfigurationSetting Date and Time Date & Time SettingsSelect Date and Time Set Time from Browser Settings Reboot the system Rebooting and Powering OffPower Off Home Menu FunctionsWeb Interface Reset Reset to Factory DefaultHardware Reset Factory Reset ScreenRest Button Location Firmware Updating Screen Updating FirmwareApplication Services ITunes ServerITunes Server Screen BT Download Setting Up BT DownloadsSelecting BT Downloads Enabling BT DownloadsUsing BT Download Click Daily Download Time SlotBT Download Screen Preference Screen Settings ScreenOpening File Selection Download FilesFile Management Menus File Selection ScreenRear View Identification Share Box Menu Share BoxRemote Access Login Configuring Share Box SettingsEnter Your Device Name Share Box Connection Screen Share Box Login ScreenShare Box Remote Access Screen Setting Up Media Server Setting Up Media ServerEnglish Omninas for Android Product Overview Omninas for Android Logging InstallationEntering a Server Name Entering Username and PasswordDocument Files Main MenusNAS List Main Screen NAS List Main Screen FunctionsMovie Files Opening Document FilesOpening Movie Files Opening Photo Files Photo FilesPosting to Facebook Selecting a Photo FileSharing a Photo File Logging In to Facebook Video FilesMusic Files Opening Video FilesOpening Music Files Opening Torrents TorrentsEnglish Omninas for iOS Omninas for IOS Main Menus Configuration Connecting to Your OmninasChanging Manual Setup Settings Changing Remote Link Setup Settings Changing Auto Setup SettingsOpening Document Files Opening a Document File Viewing Movie FilesViewing Photo Files Sharing a Photo to Facebook Sharing PhotosTroubleshooting Troubleshooting Forgot the administrator username or password TroubleshootingCannot find my NAS device using the Finder tool How can I bypass the network setup check? System Temperature System Fan SettingsEnvironmental Control

74RKD20005SHU001 specifications

The Shuttle Computer Group 74RKD20005SHU001 is a powerful mini PC that combines compact design with high performance, making it an ideal choice for various applications, including home offices, digital signage, and light gaming. This system is part of Shuttle's renowned XPC series, which is known for its reliability and versatility.

One of the standout features of the 74RKD20005SHU001 is its advanced Intel Core processor, specifically designed to handle multitasking and demanding applications with ease. The processor is complemented by ample RAM, providing users with the speed and responsiveness needed for smooth performance. Its support for dual-channel memory enables efficient data processing, making it possible to run multiple applications simultaneously without lag.

The compact form factor of the 74RKD20005SHU001 is a significant advantage, allowing it to fit into tight spaces while still offering expandability. The chassis is engineered for effective cooling, which is crucial for maintaining optimal performance, especially during intensive tasks or prolonged usage. Furthermore, its energy-efficient design ensures lower power consumption, making it an eco-friendly choice for the environment.

Connectivity is another essential characteristic of this mini PC. The 74RKD20005SHU001 is equipped with multiple USB ports, including USB 3.1, ensuring rapid data transfer rates. It also features HDMI and DisplayPort outputs, allowing users to connect to high-resolution monitors effortlessly, supporting 4K resolutions for stunning visuals. Wireless connectivity options, such as Wi-Fi and Bluetooth capabilities, offer flexibility in connecting to networks and peripherals without the hassle of cables.

The system supports various storage solutions through both M.2 and 2.5-inch SATA interfaces, providing users with the flexibility to choose their preferred storage type. This versatility enables the configuration of fast SSDs for quick access to applications or larger HDDs for extensive file storage.

Designed for easy maintenance and upgrades, the 74RKD20005SHU001 offers users straightforward access to internal components, making it simple to upgrade memory or storage as needed. With its combination of powerful performance, advanced features, and user-friendly design, the Shuttle Computer Group 74RKD20005SHU001 continues to be a popular choice among users seeking a reliable mini PC solution for various computing needs.
Top Page Image Contents