Shuttle Computer Group 74RKD20005SHU001 Cannot find my NAS device using the Finder tool

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English

PRODUCT OVERVIEW

TROUBLESHOOTING

I cannot find my NAS device using the Finder tool.

After you verify the LAN connection and setup on the PC/Router side, perform the following checks:

1.Power down the OMNINAS.

2.Remove both HDDs from NAS device.

3.Power on the NAS device (LAN cable must be connected to the PC, Switch, or DHCP Router).

4.Check the power button LED status to see if boot up process is completed (2~5 minutes).

5.Run the Finder program on your PC system. Perform a search to check for your OMNINAS.

6.If nothing the device is not detected, reboot the NAS device once again.

7.If the device is still not detected, refer to How can I bypass the network setup check? for further troubleshooting information.

8.If the device is detected, select the device and click Connect.

9.A browser window opens and a prompt displays instructions to add hard disks and shutdown the NAS device.

10.Click the button to start and make sure the NAS device shuts down and pow- ers off completely. is shutting down and turn off its power automatically.

11.Install your HDDs back in the drive bays.

12.Power up the NAS device to and look to see if it is detected. 13.If the device is still not detected, re-configure the OMNINAS.

I cannot map the network drive.

1.Use the delete network drive function to clean any conflicting or unused network drives (in DOS box, use net use * /delete command to clean up all network drives)

2.Change the assigned drive letter in the map network drive function by clicking on the downward arrow next to the drive letter to open the drop-down menu.

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Contents Omninas KD20 Page Table of Contents III Omninas for Android Omninas for iOS Trademarks DisclaimerGeneral Notice Safety Information Using electrical powerProduct Overview English Features Package ContentsMac Users System RequirementsPC Users Linux UsersPersonal Cloud and Remote Access Requirements Front View Product ViewsOmninas Front View Rear View Omninas Rear ViewLED Indicators on Front Panel LED DefinitionsLED Definitions LEDOn Rear Side Getting Started Getting Started First Instance Hardware InstallationRemoving HDD Trays Opening the HDD Bay DoorHDD1 Tray Released Removing the HDD1 TrayRAID Tray Released Installing Hard Drives Securing the HDD ScrewsInstalling the HDD Tray Assembly HDD Installation PositionLocking the HDD Assembly Closing the HDD Bay CoverConnecting to a Network Connecting the OmninasConnecting to a Router Connecting to Power Connecting to a PC/LaptopConnecting the Power Adapter Pressing Power Button Powering OnStatus LED Display During Boot HDD LEDs Status LED Displaying HDD FailureOmninas Finder Utility Connecting with the Finder UtilityFinder Utility Defined Setting Language Selection Windows & Mac UsersFinder Utility Connect Function Omninas Finder Utility Search FunctionSystem Initialization Screen Initialization RAID Manager Screen RAID Initialization Startup ScreenRAID Initialization Confirmation Screen RAID Rebuilding ScreenLinux Users Rebuild Complete ScreenConnecting by Web Browser Omninas Finder Utility Search Function Web Interface WEB Interface Overview Administrator Home MenuHome Menu Settings Home MenuBT Download menu provides access to the following Settings Menu Settings MenuSettings Menu Settings Storage Menu Display current RAID modeStorage Menu Share Menu Storage SettingsShare Menu Settings Share MenuUSB Menu USB Menu SettingsUSB Menu Backup Menu Backup MenuBackup Menu Settings BT Download Menu BT Download Menu SettingsBT Download Menu Share Box Menu Share Box Menu SettingsShare Box Menu Launching the Interface Media Server SettingsMedia Server Menu Media Server MenuOmninas Login Screen LoggingAdding Users User ManagementViewing User List Share User List ScreenShare Add User Screen Adding a UserEditing a User Editing UsersDeleting Users Deleting a UserRAID Types Storage ManagementRAID Manager Storage RAID Manager ScreenPrerequisites Creating a RAID ModeRAID Types Defined Creating a RAID Mode Click Create Disk-ArrayChecking Disks Disk ManagerDisk Manager Interface Formatting Disks Auto Mirroring Formatting Disk FunctionHot-swapping HDDs Enabling Auto MirroringAuto Mirror Function Adding Folders Share ManagementHot-swapping a Drive Share Adding Folder Screen Adding a Private Folder Viewing Folder listsFolder List Screen Editing Available Folders Editing FoldersDeleting Folders Deleting Available FolderRebuilding Default Folders Rebuilding Default FoldersClearing Logs System LogSystem Log Screen Setting Up Backup Schedules System BackupBackup Log Screen Editing Backup Schedules Creating a Backup EntryDeleting Backup Schedules Modifying a Backup ListViewing Backup Logs System Configuration Configuring Network SettingsSetting Network Configuration Click Manually assign IP address Dhcp to set the IP addressDate & Time Settings Setting Date and TimeSelect Date and Time Set Time from Browser Settings Power Off Rebooting and Powering OffReboot the system Home Menu FunctionsHardware Reset Reset to Factory DefaultWeb Interface Reset Factory Reset ScreenRest Button Location Updating Firmware Firmware Updating ScreenITunes Server Application ServicesITunes Server Screen Selecting BT Downloads Setting Up BT DownloadsBT Download Enabling BT DownloadsClick Daily Download Time Slot Using BT DownloadBT Download Screen Settings Screen Preference ScreenDownload Files Opening File SelectionFile Selection Screen File Management MenusRear View Identification Share Box Share Box MenuConfiguring Share Box Settings Remote Access LoginEnter Your Device Name Share Box Login Screen Share Box Connection ScreenShare Box Remote Access Screen Setting Up Media Server Setting Up Media ServerEnglish Omninas for Android Product Overview Omninas for Android Installation LoggingEntering Username and Password Entering a Server NameNAS List Main Screen Main MenusDocument Files NAS List Main Screen FunctionsOpening Document Files Movie FilesOpening Movie Files Photo Files Opening Photo FilesSelecting a Photo File Posting to FacebookSharing a Photo File Video Files Logging In to FacebookOpening Video Files Music FilesOpening Music Files Torrents Opening TorrentsEnglish Omninas for iOS Omninas for IOS Main Menus Connecting to Your Omninas ConfigurationChanging Manual Setup Settings Changing Auto Setup Settings Changing Remote Link Setup SettingsOpening Document Files Viewing Movie Files Opening a Document FileViewing Photo Files Sharing Photos Sharing a Photo to FacebookTroubleshooting Troubleshooting Troubleshooting Forgot the administrator username or passwordCannot find my NAS device using the Finder tool How can I bypass the network setup check? System Fan Settings System TemperatureEnvironmental Control

74RKD20005SHU001 specifications

The Shuttle Computer Group 74RKD20005SHU001 is a powerful mini PC that combines compact design with high performance, making it an ideal choice for various applications, including home offices, digital signage, and light gaming. This system is part of Shuttle's renowned XPC series, which is known for its reliability and versatility.

One of the standout features of the 74RKD20005SHU001 is its advanced Intel Core processor, specifically designed to handle multitasking and demanding applications with ease. The processor is complemented by ample RAM, providing users with the speed and responsiveness needed for smooth performance. Its support for dual-channel memory enables efficient data processing, making it possible to run multiple applications simultaneously without lag.

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Connectivity is another essential characteristic of this mini PC. The 74RKD20005SHU001 is equipped with multiple USB ports, including USB 3.1, ensuring rapid data transfer rates. It also features HDMI and DisplayPort outputs, allowing users to connect to high-resolution monitors effortlessly, supporting 4K resolutions for stunning visuals. Wireless connectivity options, such as Wi-Fi and Bluetooth capabilities, offer flexibility in connecting to networks and peripherals without the hassle of cables.

The system supports various storage solutions through both M.2 and 2.5-inch SATA interfaces, providing users with the flexibility to choose their preferred storage type. This versatility enables the configuration of fast SSDs for quick access to applications or larger HDDs for extensive file storage.

Designed for easy maintenance and upgrades, the 74RKD20005SHU001 offers users straightforward access to internal components, making it simple to upgrade memory or storage as needed. With its combination of powerful performance, advanced features, and user-friendly design, the Shuttle Computer Group 74RKD20005SHU001 continues to be a popular choice among users seeking a reliable mini PC solution for various computing needs.