PRODUCT OVERVIEW | TROUBLESHOOTING |
How can I bypass the network setup check?
To simplify the NAS device detection issue, you can perform the following steps to make sure your unit is O.K.
1.Power down your device.
2.Directly connect the NAS device to your PC with a LAN cable. 3.Remove all HDDs from the NAS device and power up.
4.The NAS power button LED flash (red) continuously after a brief period (1 to 2 minutes)
5.Run the Finder utility on your PC system and perform a search for the con- nected device.
If the device is not detected, proceed with the following:
6.Open a supported browser and type http://169.254.100.200 to directly connect to the NAS administrator page.
7.If there is no response, on your PC, open a command (DOS) dialog window and type the following:
ping 169.254.100.200
8.If the ping command returns a timeout message, contact your distributor for fur- ther troubleshooting support.
9.If the ping command returns a positive connection response, open a different browser and go to step 6.
10.If the device is detected through the browser, but not the Finder utility,
11.If the device is detected by using the Finder utility and browser and the admin- istration page is accessible (access to the network is still not available), check your network settings and make sure your PC and NAS device are in the same LAN network.