Maxtor STM3500630AS, STM3160815AS, STM3160215AS, STM3250310AS, STM380215AS Maxtor support services

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5.0Maxtor support services

Before contacting Maxtor Support, use the Hard Disk Information feature in MaxBlast to view the model num- ber and serial number of your drive. These numbers can be used to get help from Maxtor Support, register your drive, and look up information on the Maxtor website.

Please visit http://www.seagate.com/maxtor/ to obtain comprehensive support information, such as:

•Warranty services

Drive returns, warranty status, and limited warranty statement.

•Product support

Installation tutorials, specifications, jumper settings, installation guides, and product manuals.

•Software downloads

Installation software, utilities, and diagnostics.

•Knowledge Base

Troubleshooting information, FAQs, and resolved problem database.

•Product Index

Current and legacy Maxtor products listing.

Click on Maxtor Product Support to access the Knowledge Base, download software updates, register your drive, and get assistance via e-mail

DiamondMax 21 Serial ATA Product Manual, Rev. C

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Contents DiamondMax Revision status summary sheet Contents DiamondMax 21 Serial ATA Product Manual, Rev. C Typical 5V startup and operation current profile List of FiguresPage Introduction About the Serial ATA interface Specification summary tables Drive specificationsDrive specification STM3500630AS Drive specifications summary for 500 Gbyte modelsYes Drive specification STM3320820AS STM3320620AS Drive specifications summary for 320 Gbyte modelsDiamondMax 21 Serial ATA Product Manual, Rev. C Drive specification STM3250824AS STM3250820AS STM3250310AS Drive specifications summary for 250 Gbyte modelsDiamondMax 21 Serial ATA Product Manual, Rev. C Drive specification STM3160815AS STM3160215AS Drive specifications summary for the 160 Gbyte modelsDiamondMax 21 Serial ATA Product Manual, Rev. C Drive specification STM380815AS STM380215AS Drive specifications summary for the 80 Gbyte modelYears on distribution units Drive specification STM340215AS Drive specifications summary for the 40 Gbyte modelDiamondMax 21 Serial ATA Product Manual, Rev. C LBA mode Default logical geometryFormatted capacity Cylinders Read/write heads Sectors per track 16,383STM3160815AS, STM3160215AS Recording and interface technologySTM3250310AS STM380815AS, STM380215AS and STM340215AS Physical characteristics Seek time Power specificationsStart/stop times STM3250820AS 500-320 GB STM3250824AS STM3250310AS 160 40 GBSpinup power Power consumptionIdle mode power Seek modeConducted noise Typical current profilesVoltage tolerance Active mode Power-management modesIdle mode Sleep modeEnvironmental specifications Vibration Nonoperating shockOperating vibration Nonoperating vibrationElectromagnetic immunity AcousticsFluid Dynamic Bearing FDB motor acoustics Radio frequency environmentsReliability Safety certificationAgency certification Electromagnetic compatibilityAustralian C-Tick N176 Korean RRLFCC verification Corrosive environment Environmental protectionChina Restriction of Hazardous Substances RoHS Directive Handling and static-discharge precautions Configuring and mounting the driveSerial ATA cables and connectors Configuring the driveDrive mounting Drive dimensions for 40-160 GB and STM3250310AS models Hot-Plug compatibility Serial ATA Sata interfaceSerial ATA connector pin definitions Serial ATA device plug connector pin definitionsSignal Pin Function DefinitionSupported ATA commands Supported ATA commandsCommand name Command code in hex F4H Word Description Value Identify Device commandXx07H 100 Bit Word Description if bit is set to Bit WordSet Features command values Set Features commandM.A.R.T. commands 3 S.M.A.R.T. commandsCode in features register A.R.T. command Maxtor support services DiamondMax 21 Serial ATA Product Manual, Rev. C Index ITE Page DiamondMax 21 Serial ATA Product Manual, Rev. C Page Seagate Technology LLC