G-Technology 0G01868 manual Support & Warranty, What must you do?, What will Hgst do?

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SPEEDeS PRO

Support & Warranty

 

 

 

 

 

 

What must you do?

If you are having trouble with a product, before seeking limited warranty service, first follow the troubleshooting procedures that HGST or your reseller provides.

To obtain limited warranty service, you must first obtain a Return Materials Authorization (RMA) and ship-to ad- dress by contacting G-Technology at http://www.g-technology.com/support. Please follow the instructions found on the website. You must return the covered hard disk drive using approved packaging to our logistics center. You must pay any associated transportation charges, duties and insurance in shipping the drive to our logistics center. You should remove all personal information from the product prior to its return.

What will HGST do?

HGST will replace the drive with a functionally equivalent replacement product, transportation prepaid. HGST may replace your product with a product that was previously used, repaired and tested to meet HGST specifica- tions. You receive tile to the replaced product at delivery to carrier at HGST shipping point. You are responsible for importation of the replaced product, if applicable. HGST will not return the original drive to consumers; therefore, the consumer is responsible for moving data to another media before returning. Data Recovery is not covered under this warranty and is not part of the warranty returns process. HGST warrants that the replaced products are covered for the remainder of the original product warranty or 90 days, whichever is greater.

How is our liability limited?

HGST AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOL- LOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY; 2) LOSS OF, OR DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAV- INGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

How do local laws apply?

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.

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Contents SPEEDeS PRO Table of Contents SPEEDeS PROSafety & General Use SPEEDeS PROSafety Precautions Backup Your Data Make Two BackupsAbout Your G-SPEED eS Pro Introduction What’s in the Box System RequirementsOverview of the Drive Overview of the ControllerUsing Your Drive Drive LED Operation Disconnect the Drive Windows UseUsing Atto R680 RAID Controller Install Atto Driver & ConfigTool Download Atto RAID SoftwareInstall Atto Controller Attach eS Pro to Atto ControllerAdd Second G-SPEED eS Pro Unit Uninstall Atto Driver & ConfigToolAdd as a stand alone volume Combine with another G-SPEED eS ProConfiguring G-SPEED eS Pro RAID Configuration Scripts for Mac Use the Atto ConfigTool Configuring G-SPEED eS Pro Change the RAID Mode Steps to Change from RAID 0 to RAIDSPEEDeS PRO SPEEDeS PRO Confirm the RAID Group configuration and click ‘Yes’ SPEEDeS PRO Configure Two RAID Units Steps to Configure the UnitsSPEEDeS PRO SPEEDeS PRO SPEEDeS PRO SPEEDeS PRO Set Up Alert Notifications Maintenance for your Drive Mute the Alarm Replace a Failed Disk DriveReplacefail Maintenance for Your Drive Initialize Drive for Mac SPEEDeS PRO SPEEDeS PRO Restore the Drive Icon SPEEDeS PRO Reformat with Partitions SPEEDeS PRO SPEEDeS PRO SPEEDeS PRO Appendix RAID Levels Explained Support & Warranty Technical Support Helpful information for supportLimited Warranty What does this limited warranty cover?What will Hgst do? Support & WarrantyWhat must you do? How is our liability limited?Copyright Capacity Definition and Disclaimer
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