G-Technology 0G01868 manual Technical Support, Helpful information for support

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techsupp

 

G SPEEDeS PRO

Support & Warranty

Technical Support

Thank you for purchasing G-SPEED eS Pro. If you have any comments or questions about this manual or the Product, please let us know!

G-Technology appreciates and values its customers, striving to give you the finest service and support. If you encounter any difficulties while installing or using G-SPEED eS Pro, please contact G-Technology Technical Support via one of the following ways:

Telephone: (888) 426-5214

Fax: (408) 717-9007

E-mail:support@g-technology.com

Internet: www.g-technology.com/support

Helpful information for support

When contacting Technical Support, it’s best to be in front of your computer and have the following information available:

Your G-SPEED eS Pro serial number (on bottom of unit)

Operating System and version

Computer brand and model

List of other devices attached to your computer

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Contents SPEEDeS PRO Table of Contents SPEEDeS PROSafety & General Use SPEEDeS PROSafety Precautions Backup Your Data Make Two BackupsAbout Your G-SPEED eS Pro Introduction What’s in the Box System RequirementsOverview of the Drive Overview of the ControllerUsing Your Drive Drive LED Operation Disconnect the Drive Windows UseUsing Atto R680 RAID Controller Install Atto Driver & ConfigTool Download Atto RAID SoftwareInstall Atto Controller Attach eS Pro to Atto ControllerUninstall Atto Driver & ConfigTool Add as a stand alone volumeAdd Second G-SPEED eS Pro Unit Combine with another G-SPEED eS ProConfiguring G-SPEED eS Pro RAID Configuration Scripts for Mac Use the Atto ConfigTool Configuring G-SPEED eS Pro Change the RAID Mode Steps to Change from RAID 0 to RAIDSPEEDeS PRO SPEEDeS PRO Confirm the RAID Group configuration and click ‘Yes’ SPEEDeS PRO Configure Two RAID Units Steps to Configure the UnitsSPEEDeS PRO SPEEDeS PRO SPEEDeS PRO SPEEDeS PRO Set Up Alert Notifications Maintenance for your Drive Mute the Alarm Replace a Failed Disk DriveReplacefail Maintenance for Your Drive Initialize Drive for Mac SPEEDeS PRO SPEEDeS PRO Restore the Drive Icon SPEEDeS PRO Reformat with Partitions SPEEDeS PRO SPEEDeS PRO SPEEDeS PRO Appendix RAID Levels Explained Support & Warranty Technical Support Helpful information for supportLimited Warranty What does this limited warranty cover?Support & Warranty What must you do?What will Hgst do? How is our liability limited?Copyright Capacity Definition and Disclaimer
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