11. TECHNICAL SUPPORT
If you encounter any difficulties while installing G-SPEED, please contact G-Tech Technical Support via one of the following ways:
Telephone: (310) 449-4599
Fax: (310) 449-4670
E-mail:support@g-technology.com
Internet: http://www.g-technology.com/support
When contacting Technical Support, make sure to be in front of your computer and have the following information readily available:
•Your G-SPEED serial number (on bottom of unit)
•Operating system and version
•Computer brand and model
•Fibre Channel host adapter brand and model
•Amount of memory installed
•Other devices attached to your computer
Thank you for purchasing G-SPEED. If you have any comments or questions about this manual or the Product, please call (310) 449-4599, or send an email to info@g-technology.com.
12. LIMITED WARRANTY
G-Technology Inc. (G-Tech) warrants your Product against any defect in material and workmanship, under normal use, for the designated warranty period. If the Product should become defective within the warranty period, G-Tech, will at its discretion, repair or replace the Product. Repair or replacement parts or Products will be furnished on an exchange basis and will be either new or reconditioned. All replaced parts or Products shall become the Property of G- Tech. This warranty shall not apply if the Product has been damaged by accident, misuse, abuse or as a result of unauthorized service or parts. Warranty service is available to the purchaser by obtaining a Return Material Authorization number (RMA) and by delivering the Product during the warranty period to an authorized G-Tech service facility or to G-Tech. The purchaser shall bear all shipping, packing and insurance costs and all other costs, excluding parts and labor, necessary to effectuate repair, replacement or refund under this warranty. All returned Product must be shipped to G-Tech in the original shipping container.
For more information on how to obtain warranty service, an RMA number or to acquire shipping materials, contact G-Tech at 1653 Stanford Street, Santa Monica, CA 90404,
(310)449-4599 or support@g-technology.com.
IN THE EVENT A PRODUCT BECOMES DEFECTIVE DURING THE WARRANTY PERIOD, THE PURCHASER’S EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT AS PROVIDED ABOVE. INCIDENTAL OR CONSEPROUENTAL DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF DATA, ARISING FROM BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ARE NOT THE RESPONSIBILITY OF G-TECH AND, TO THE EXTENT PERMITTED BY LAW, ARE HEREBY EXCLUDED BOTH FOR PROPERTY DAMAGE, AND TO THE EXTENT NOT UNCONSCIONABLE, FOR PERSONAL INJURY DAMAGE.
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