Pitney Bowes K700. K7M0 manual Troubleshooting, No Dial Tone

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Alternative Method: Using Analog Phone Line

Troubleshooting

No Dial Tone -

Check that you are using an analog line such as

a)most fax machine lines

b)lines used by computer modem or credit card reader

c)residential phone lines

Check that you have entered a dialing prefix if your phone system needs a code to reach an outside line.

If you are using a DSL line you should use a DSL filter obtained from your DSL provider.

Cannot Reach Data Center -

Check that you have entered a dialing prefix if your phone system needs a code to reach an outside line.

Not Enough Funds -

You have tried to add more postage to the meter than you have in your account at Pitney Bowes.

To Change information entered during setup -

Press Clear key on numeric keypad.

When prompted to Quit press yes.

At “Change communication settings?” press yes.

Press the down arrow key until you see the item you want to modify.

Press Enter to modify information.

To return to installing your meter, press the up or down arrow until “Continue Installation?”

Press yes

For additional Troubleshooting please see user guide. It can be downloaded from http://support.pb.com/K700 or http://support.pb.com/K7M0

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Contents Install Guide Contents Read This First Page Two power outlets Preparing for Installation3Connect the Communication Device to your Internet source Locate the Communication Device and Network Cable5Check LED 4Apply power to Communication DeviceConnect the meter to a power outlet Installation Part 1 Set Up Communication Device To enter special settings Special Network SettingsMeter Installation Wireless Connection OptionalInstall scale Install Ink Cartridge Press Enter. Please wait about 2 minutes Create a Test Print Prepaid Account Congratulations! Your meter is operational Updating Your SoftwarePage If You Need Assistance Contact ListPage Phone Connect Phone Cord3Connect Power Install scaleInstall Ink Cartridge Connect Power4Install Ink Cartridge Create a Test Print 6Connect to Pitney Bowes Data Center 5Create a Test PrintPrepaid Account Updating Your Software No Dial Tone TroubleshootingContacts Page AW31214REVF