Abit AW8 user manual Appendix J. How to Get Technical Support, Product to you first

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How to Get Technical Support

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Appendix J. How to Get Technical Support

(From our website) http://www.abit.com.tw (In North America) http://www.abit-usa.com (In Europe) http://www.abit.nl

Thank you for choosing ABIT products. ABIT sells all our products through distributors, resellers and system integrators; we have no direct sales to end-users. Before sending email for tech support please check with your resellers or integrators if you need any services, they are the ones who sold you your system and they should know best as to what can be done, how they serve you is a good reference for future purchases.

We appreciate every customer and would like to provide the best service to you. Providing fast service to our customers is our top priority. However we receive many phone calls and a huge amount of email from all over the world. At the present time it is impossible for us to respond to every single inquiry.

We have done many compatibility tests and reliability tests to make sure our products have the best quality and compatibility. In case you need service or technical support, please understand the constraints that we have and always check with the reseller who sold the

product to you first.

To expedite service, we recommend that you follow the procedures outlined below before contacting us. With your help, we can meet our commitment to provide the best service to the greatest number of ABIT customers:

1.Check the Manual. It sounds simple but we have taken a lot of care in making a well-written and thorough manual. It is full of information that doesn't only pertain to motherboards. The CD-ROM included with your board will have the manual as well as drivers. If you don't have either one, go to our Program Download area of the website or our FTP server.

2.Download latest BIOS, software or drivers. Please go to our Program Download area on our website to check to see if you have the latest BIOS. They are developed over periods of time to fixes bugs or incompatibilities. Also please make sure you have the latest drivers from your peripheral card makers!

3.Check the ABIT Technical Terms Guide and FAQ on our website. We are trying to expand and make the FAQs more helpful and information rich. Let us know if you have any suggestions. For hot topics, check out our HOT FAQ!

User’s Manual

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Contents AW8 Series Copyright and Warranty Notice Table of Contents Exit Without Saving Appendix a Introduction Features & SpecificationsBack Panel I/O Layout Diagram Chapter Install The Motherboard Hardware SetupInstall CPU, Heatsink and Fan Assembly User’s Manual Method Channel a Channel B Install System MemoryDIMM1 ATX Power Input Connectors Connectors, Headers and SwitchesFAN Power Connectors Cmos Memory Clearing Header Pin 1-2 shorted default Normal operationUSB-PWR1 Wake-up HeaderBack Panel Audio Connection Slot 10ChapterPdif Connection Hled Pin 1 Front Panel Switches & Indicators HeadersRST Pin 5 Spkr Pin 13, 15, 17Additional IEEE1394 Port Headers Additional USB Port Headers Guru Clock Connection Header Floppy and IDE Disk Drive Connectors Post Code Display Serial ATA Connectors PCI Express x1 Slots PCI Express x16 SlotBack Panel Connectors AW8 Press DEL to Enter Setup Bios SetupOC Guru ΜGuru UtilityBrand Name FrequencyMultiplier Factor External ClockEstimated New CPU Clock Strap CPU AsAbit EQ Beep Control Power Cycle Statistics# Temperature Monitoring High/Low Limit # Voltage MonitoringAll Voltages Low Limit # Fan Speed MonitoringCPU/NB/SYS/AUX/OTES FAN Speed # FanEQ Control AUX/OTES FanEQ Control Time hhmmss Standard Cmos FeaturesDate mmddyy # Back to Standard Cmos Features Setup Menu Advanced Bios Features # CPU Feature # Back to Advanced Bios Features Setup Menu Advanced Chipset Features # PCI Express Root Port Func # Back to Advanced Chipset Features Setup MenuIntegrated Peripherals On-Chip Sata Mode# On-Chip IDE Device IDE Bus MasterPata IDE Mode Sata Port Speed SettingsOn-Chip Sata Mode# Super-IO Device # On-Chip PCI Device# Onboard PCI Device Power Management SetupWakeUp by Alarm Power Button FunctionDate of Month Alarm Time hhmmss AlarmKB Power on Password Power On FunctionHot Key Power on Restore On AC Power LossPnP/PCI Configurations Load Optimized Defaults Load Fail-Safe DefaultsSet Password Save & Exit SetupNow., and click Finish to complete setup Appendix a Install Intel Matrix Storage Technology RAID Driver Click Next Click Finish to complete setup Appendix C. Install Audio Driver Appendix C Appendix D. Install BCM LAN Driver Appendix D Click OK Appendix E. Install Sil3132 Sata Driver AW8-MAXAppendix E Appendix F. Install USB 2.0 Driver Appendix F Appendix G. Install Abit µGuru Utility Appendix G Description Appendix H. Post Code DefinitionAward Post Code Definitions Screen logo E8POST.ASM starts AutoInvoke all ISA adapter ROMs AC2005 Post Code Definition Hex Description Power On SequencePower Off Sequence AW8 Series Appendix I. Troubleshooting Need Assistance? Example Main instructions Contact Person # Fax Number Mail Address ∋ Technical Support FormProduct to you first Appendix J. How to Get Technical SupportAppendix J North America Abit Computer U.S.A. Corporation South America Thank You Abit Computer Corporation
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