Abit AW8 user manual Main instructions

Troubleshooting (Need Assistance?) I-3

Main instructions:

To fill in this “Technical Support Form”, refer to the step-by-step instructions given below:

1*. MODEL: Note the model number given in your user’s manual. Example: AW8 Series

2*. Motherboard model number (REV): Note the motherboard model number labeled on the motherboard as “REV:*.**”.

Example: REV: 1.00

3*. BIOS ID and Part Number: See the on screen message.

4.DRIVER REV: Note the driver version number indicated on the DEVICE DRIVER disk (if any) as “Release *.**”. For example:

5*. OS/APPLICATION: Indicate the operating system and applications you are running on the system.

Example: MS-DOS®6.22,

Windows® 98 SE, Windows® 2000, etc....

6*. CPU: Indicate the brand and the speed (MHz) of your CPU.

Example:(A) In the “Brand” space, write “Intel”; in the “Specifications” space, write “Pentium® 4 1.9GHz”.

7.HDD: Indicate the brand and specifications of your HDD(s); specify if the HDD is using ∃IDE1 or ∃IDE2. If you know the disk capacity, indicate it and check (“%”) “”; in case you give no indication, we will consider that your HDD is “&IDE1” Master.

Example: In the “HDD” space, check the box; in the Brand space, write “Seagate”; in the Specifications space, write “ST31621A (1.6GB)”.

8.CD-ROM Drive: Indicate the brand and specifications of your CD-ROM drive. Specify if it uses ∃ IDE1 or ∃IDE2， and check (“%”) “”; in case you give no indication, we will consider that your CD-ROM is “&IDE2” Master.

Example: In the “CD-ROM drive” space, check the box, in the Brand space, write “Mitsumi”, in the Specifications space, write “FX-400D”.

9.System Memory (DDR SDRAM): Indicate the brand and specifications (DDR DIMM) of your system memory. Such as Density, Description, Module Components, Module Part Number, CAS Latency, and Speed (MHz).

For example: In the Brand space, write “Micron”; in the Specifications space, write: Density:

128MB, Description: SS 16 Megx72 2.5V ECC Gold, Module Components: (9) 16 Megx 8,

Module Part Number: MT9VDDT1672AG, CAS Latency: 2, Speed (MHz): 200 MHz.

Please give us the detailed information of your DDR SDRAM module; it will help us to simulate the problems you met.

10.ADD-ON CARD: Indicate which add-on cards you are absolutely sure are related to the problem. If you cannot identify the problem’s origin, indicate all the add-on cards inserted into your system.

NOTE: Items between the “*” are absolutely necessary.

User’s Manual