Troubleshooting Printer Problems
If you are having a problem with your printer, look for your symptom in the Printer Problems table below and then try the solutions in the order they are listed.
Printer Problems
Symptom
The printer has no power.
Media is not feeding through the printer.
Print quality is poor
or 
flashing.
Printing is garbled.
The printer is not printing.
Solution
Make sure the battery is installed properly.
Recharge or replace the battery as necessary.
Make sure the printhead is closed and latched.
Make sure the media is not binding anywhere in the printer.
If the printer has a label present sensor, make sure the most recent label is removed. Also, make sure the sensor is clean.
Clean the printhead.
Check media alignment.
Make sure the printhead is properly closed and latched.
Check the battery and recharge or replace as necessary.
Check the quality of the media. Use only Intermec media to ensure superior print quality and product performance.
Check the baud rate.
Check the baud rate.
Replace the battery.
Check the cable to the terminal.
Establish an RF link or restore association with the LAN.
Invalid label format or command structure. Put printer in Communications Diagnostic (Dump) mode to diagnose the problem.
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