3.If you are using USB expansion card to connect the printer, please install the driver bundled with such USB expansion card.
Q18: Is it necessary to turn off the screen saver when using the
A18: It is not necessary to turn off the screen saver when using the
Q19: Why the paper is used up, but there is still ribbon cartridge left?
A19: 1. You may have used both photo paper and sticker.
2.You may have reused the cartridge or photo paper.
Q20: Why the ribbon cartridge is used up, but there is still paper left?
A20: 1. Situation of paper jam or several pieces of paper concurrently rolled into the printer may have occurred. If paper is not damage during the paper jam, please reverse ribbon cartridge to an appropriate position, and then put the ribbon cartridge and the photo paper back into position; if the paper is damage during paper jam, directly remove the photo paper and dump it. If several pieces of paper are fed into the printer concurrently, please put the photo paper back into the tray, and reverse the ribbon cartridge to an appropriate position.
2.Situation of unmatched paper size may have occurred. Replace the paper with correct size and set the correct configuration, and also reverse the ribbon cartridge to an appropriate position.
3.You may have turned off the power while printing. For acts of God, such as power failure, please do not using this paper again.
Q21: When should I change the ribbon cartridge?
A21: The
Q22: Who can help me if the bundled software has problem?
A22: 1. For problem related to the printer driver and PhotoDesiree, you may contact
Email: http://www.hitouchimaging.com/contactus.asp
Website:
Q23: What should I do if the paper cannot be fed?
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