6. If the problem is still there, try to replace ribbon cartridge and paper.
Q3: What resolution should my graphic file have to be to show good quality photos?
A3:
Q4: How to improve the problem of printing at incorrect starting point?
A4: 1. Check the version of your Digital Photo Printer driver is correct.
2.Check whether the position of paper is placed properly from the torn edge.
3.Check if the Digital Photo Printer is set to correct ”Position Calibration” Set the position calibration from “Start/Set Up/Printer/HiTi USB Photo Printer 63xPL/Property/Tool”.
4.Make sure your paper is
Q5: How to improve if the output photo is blurred?
A5: 1. Check whether the version of your Digital Photo Printer driver is correct.
2.Make sure the printable side is facing upward.
3.Make sure you use the actual size to print the photo. If you use low resolution photo and enlarg it to print, the printed photo will be very unclear.
4.Make sure your paper is
Q6: How to improve if the output photo has yellow, red, and blue shadows?
A6: 1. Check the version of your Digital Photo Printer driver is correct.
2.Check the position of paper is placed properly from the torn edge.
3.Make sure your paper is
Q7: How to improve if the edge of the output photo is skewed?
A7: 1. Make sure the setting in the software matches the paper size.
2.Refer to the instruction given by your software for correct setting of paper size.
3.If you are printing stickers, make sure you have erected the paper stop panel in paper cassette
Q8: How to improve the situation of incorrect printing position or size?
A8: 1. Make sure the setting in the software matches the paper size.
2.Make sure the installed
3.Uninstall and reinstall the Digital Photo Printer driver.
Q9: How to improve the situation of having threads or hairy solids on the photo
A9: 1. Dust may adhere to the thermal printer head, internal ribbon cartridge, paper feed roller, or paper exit roller. Please clean them with cleaning kit.
2.Dust may adhere to the blank ribbon cartridge or paper. Do not open the ribbon cartridge cover or paper cassette unless it is
96