Q14: After pressing “Print”, can I cancel the printing job?
A14: 1. When you only choose one photo for printing, you are unable to cancel such printing.
2.When you choose several photos for printing, you may cancel the printing of the next coming photos.
Q14: If the printer is unable to print, what should I do ?
A14: 1. Turn off the computer and unplug the printer. Make sure the printer and computer are connected properly. Reboot the computer and printer, and print again.
2.Make sure you have installed the
Q15: What should I do if I see the error message of “Paper empty” in Windows 98, ME, and 2000 operating system?
A15: 1. Check the paper cassette whether there is paper . Put appropriate quantity of paper in the tray before printing again.
2.If the error message is still there, turn off the printer, remove the paper cassette, and check if the paper is properly placed.
3.Turn on the printer.
4.Put the paper into the paper cassette.
5.Start printing again.
Q16: What should I do if I see the error message of “Paper type mismatch” in Windows 98, ME, and 2000 operating system?
A16: 1. Make sure the paper in the tray matches the setting for the software. 2. Make sure the paper is
Q17: What should I do when the paper drop not come out completely, or has wrinkles on it?
A17: 1. Make sure the paper is
2.Make sure you have placed the paper properly in the paper cassette.
3.Check the location where you put the photo printer whether it has enough space of it back to allow the drop out of the paper without contact any hard object in its way.
4.Make sure your paper is a complete and flat sheet before printing.
Q18: What should I do for paper jam?
A18: 1. Please do not pull out the paper immediately because the paper is jammed in the roller inside the printer and you are unable to remove it then. Turn off the printer first.
2.Turn on the printer again after 5 seconds. The printer will reset, and the paper will be released from the roller. Then pull the paper gently, and you can remove the jammed paper easily.
3.If the above method does not work, contact the
Email: http://www.hitouchimaging.com/contactus.asp
Web site:
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