Dell M5200 owner manual What if I purchased a service contract?, How will you fix my product?

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When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the product to you freight collect.

If we determine that the product is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or personal information; lost or corrupted data; or damaged or lost removable media.

During the remaining years: For the remaining period of the limited warranty, we will replace any defective part with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid credit card number at the time you request a replacement part, but we will not charge you for the replacement part as long as you return the original part to us within thirty days after we ship the replacement part to you. If we do not receive the original part within thirty days, we will charge to your credit card the then-current standard price for that part.

We will pay to ship the part to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the part freight collect. We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us.

NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). We are not responsible for lost or corrupted data.

What if I purchased a service contract?

If your service contract is with Dell, service will be provided to you under the terms of the service agreement. Please refer to that contract for details on how to obtain service.

If you purchased through us a service contract with one of our third-party service providers, please refer to that contract for details on how to obtain service.

How will you fix my product?

We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell, some of which were never used by a customer. All parts and systems are inspected and tested for quality.

Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought. Dell owns all parts removed from repaired products.

Appendix

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Contents Look Inside For Order toner cartridges Dell Workgroup Laser Printer M5200 United States Government Restricted Rights Contents Set up for local printing Appendix Contents Page Page Set up for network printing Selecting your printer network setup Complete Microsoft Plug and Play Wizard Using Windows XPAttaching locally to a print server Using Windows Me Using WindowsUsing Windows NT \DRIVERS\WIN9X\ENGLISH Using Windows Set up the queue on the print server Installing drivers in a Linux environmentInstalling drivers in a Novell environment Install printer drivers on one client computer Locate the IP address Attaching directly to the network print serverSet up the queue on the print server \\Server Name\PrinterShareName Assign an IP Address Attaching directly to the network no print serverSet up for network printing Install printer drivers Install printer drivers on one client computer Install optional memor y cards Accessing the printer system board Install optional memory cards Hold the shield by the tabs and lift it off Optional Memory Cards Installing printer memoryOpen both latches on the connector completely Latch Notch Replacing the shield Set up for local printing Installing printer drivers Using Windows XP \Drivers\Win2000\ Using Windows Me Close the Drivers and Utilities CD screen Using Windows Using Windows English Set up for local printing Load paper Standard tray Loading paper and transparenciesLoad paper Load paper Multipurpose feeder Load paper Stack height limiter Load paper Loading envelopes Closing the multipurpose feeder Use your printer Changing the language on the operator panel Using the operator panel to change printer settingsRestore factory default settings Disable menus Standard USB Standard NetworkPrinting a job Canceling a job from the printer operator panelStatus Monitor Center Utilizing additional software toolsStatus Monitor Dell Toner Reorder Window Dell Printer Software UninstallPrinting Status window Driver Profiler Removing the used toner cartridge Replacing the toner cartridgeCleaning the printer Installing the new toner cartridge Gently shake the cartridge to distribute the toner Use your printer P e n d i Belgium Brussels Website support.euro.dell.com Contacting DellDenmark Copenhagen Website support.euro.dell.com Canada North York, OntarioCorporate Finland Helsinki Website support.euro.dell.comFrance Paris Montpellier Website support.euro.dell.com Home and Small BusinessIndia Germany Langen Website support.euro.dell.comGreece Website support.euro.dell.com Italy Milan Website support.euro.dell.com Ireland Cherrywood Website support.euro.dell.comMexico Latin AmericaLuxembourg Website support.euro.dell.com Norway Lysaker Website support.euro.dell.com Netherlands Amsterdam Website support.euro.dell.comSingapore Singapore Poland Warsaw Website support.euro.dell.comPortugal Website support.euro.dell.com Puerto RicoSweden Upplands Vasby Website support.euro.dell.com Spain Madrid Website support.euro.dell.comBracknell Website support.euro.dell.com Switzerland Geneva Website support.euro.dell.comBusiness A. Austin, TexasLimited Warranties and Return Policy What is covered by this limited warranty?What is not covered by this limited warranty? What will Dell do? How long does this limited warranty last?What do I do if I need warranty service? How will you fix my product? What if I purchased a service contract?What do I do if I am not satisfied? May I transfer the limited warranty?Total Satisfaction Return Policy U.S. Only What is covered by this limited warranty? How long does this limited warranty last? Consumers What do I do if I am not satisfied? Third-Party Software and Peripherals Products Total Satisfaction Return Policy Canada OnlyDell Software and Peripherals Canada Only Exclusions GuaranteeDell-Branded Peripheral Products Return PolicyLimitation and Statutory Rights Making a ClaimAppendix Ink and Toner Cartridges Limited Warranty Latin America Only Dell Software License Agreement Limited Warranty General Government Restricted RightsD ex Index
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