What Are You Looking For? | Find It Here |
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• Service Tag and Express Service Code | Service Tag and Microsoft® Windows® License |
• Microsoft Windows License Label | These labels are located on your computer. |
| • Use the Service Tag to identify your computer when you |
| use support.dell.com or contact support. |
| • Enter the Express |
| Service Code to direct |
| your call when |
| contacting support. |
| NOTE: The Microsoft |
| Windows License label has been redesigned with a hole, or |
| "security portal," as an increased security measure. |
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• Solutions — Troubleshooting hints and tips, articles | Dell Support Website — support.dell.com |
from technicians, online courses, and frequently | NOTE: Select your region or business segment to view the |
asked questions | appropriate support site. |
•Community — Online discussion with other Dell customers
•Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system
•Customer Care — Contact information, service call and order status, warranty, and repair information
•Service and support — Service call status and support history, service contract, online discussions with technical support
•Reference — Computer documentation, details on my computer configuration, product specifications, and white papers
•Downloads — Certified drivers, patches, and software updates
• Notebook System Software (NSS)— If you reinstall the | To download Notebook System Software: | |
operating system for your computer, you should also | 1 Go to support.dell.com, select your region or business | |
reinstall the NSS utility. NSS provides critical updates | segment, and enter your Service Tag. | |
for your operating system and support for Dell™ | 2 Select Drivers & Downloads and click Go. | |
3 Click your operating system and search for the keyword | ||
optical drives, and USB devices. NSS is necessary for | ||
Notebook System Software. | ||
correct operation of your Dell computer. The software | ||
NOTE: The support.dell.com user interface may vary | ||
automatically detects your computer and operating | ||
depending on your selections. | ||
system and installs the updates appropriate for your | ||
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configuration. |
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Quick Reference Guide