Dell P08G001, 39YVG, M15x Display, Memory errors detected on startup, If the display is blank

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Memory

Memory errors detected on startup

•Check memory modules for correct seating and orientation. Reseat the memory modules if applicable (see “Upgrading or Replacing Memory” on page 45).

•Computers using a dual-channel memory configuration require that memory modules be installed in pairs. If you require assistance, contact Alienware Technical Support (for more information, see “CONTACTING ALIENWARE“ on page 73).

Display

If the display is blank

NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your computer.

The computer may be in a power saving mode:

Press a key on the keyboard or press the power button to resume normal operation.

Check the battery:

If you are using a battery to power your computer, the battery charge may be depleted. Connect the computer to an electrical outlet using the AC adapter, and then turn on the computer.

Check the AC adapter:

Check the AC adapter cable connections and ensure that the light is on.

Test the electrical outlet:

Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

Switch the video image:

If your computer is attached to an external monitor, press <Fn><F6> to switch the video image to the display.

CHAPTER 6: TROUBLESHOOTING

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Contents Alienware M15x Mobile Manual Page Contents Appendix a General and Electrical Safety Precautions Introduction Introduction Setting UP Your Laptop Before Setting Up Your Laptop Product Documentation and MediaPlacing Your Laptop Connect the AC Adapter Connect to the Internet Optional Connect the Network Cable Optional Set Up Microsoft WindowsSetting Up a Wireless Connection Windows Your Laptop Getting to KnowFront View Features Left View Features Right View Features Display Features Computer Base and Keyboard Features Touch Controls Status LightsOn AC adapter Power ButtonFunction Keys FI Suspend ModeRecharging the Battery Pack Battery PackBattery Maintenance Frequently Asked QuestionsUnderstanding Power Consumption Power ManagementReducing Power Consumption Customizing Your Power SettingsConnecting Devices Connecting External Displays Connecting a DisplayExtending the Desktop Connecting External Speakers Connecting Printers Connecting a Plug and Play PrinterConnecting a Non Plug and Play Printer Connecting FireWire Ieee 1394 Devices Connecting USB DevicesConnecting Devices Using Your Laptop Alienware Command Center Stealth ModeUsing Removable Media and Cards Using the Integrated Camera Using the Optical DriveUsing the Wireless Control Turning the Camera On and OffSystem Setup Configuring the BiosEntering System Setup System Setup ScreensCPU System Setup OptionsWireless Memory Channel Mode Adapter Exit Saving Using Your Laptop Installing Additional or Replacement Components Turning Off Your Computer Before You BeginBefore Working Inside Your Computer Replacing the Battery Pack Removing the Memory Modules Upgrading or Replacing MemoryMemory module door Captive screws Removing the Hard Drive Upgrading or Replacing the Hard DriveInstalling Additional or Replacement Components Troubleshooting Basic Hints and Tips Backup and General MaintenancePre-Boot System Assessment PSA Software Diagnostic ToolsStarting Alienware Diagnostics From the Support Disc Alienware DiagnosticsAnswers to Common Problems CD-ROM, DVD-ROM, CD-R/W, DVD±R/W, or Blu-ray Disc DriveDVD or Blu-ray Disc movie does not play Computer fails the Post SystemComputer stops responding or a solid blue screen appears Program stops responding or crashes repeatedlyOther software problems Hard Drive ProblemsAllow the computer to cool before turning it on Run Check DiskKeyboard InternetMemory Memory errors detected on startupDisplay If the display is blankMouse If the display is difficult to readMouse is not working Printer PowerPrinter does not turn on Printer does not printSpeakers Game ControllersComputer does not recognize the game controller There is no sound from the speakers externalSystem Recovery Using AlienRespawn Microsoft System RestoreAlienRespawn Password Protection Advanced RecoveryFactory System Recovery To Enable or Change Password Settings AlienRespawn v2.0 DiscTo Use the AlienRespawn v2.0 Disc Dell DataSafe Local Backup System Recovery Basic Specifications USB Wled Type and dimensions Computer Setup Computer UseElectrostatic Discharge ESD Warning General Safety Precautions When You Should Contact AlienwareReplacement Components or Accessories Websites Appendix B Contacting AlienwareAppendix C Important Information 039YVGA00

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