Dell 039YVGA00, P08G001, M15x manual Power, Printer does not turn on, Printer does not print

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Power

When you press the power button, the computer does not turn on

•If the AC adapter is connected to a surge protector or UPS, ensure that the surge protector or UPS is securely connected to an electrical outlet, is switched on and is working correctly.

•Check that the wall outlet is working properly by testing another device such as a radio or lamp that you know works. If the wall outlet is not working, contact an electrician or your power company for further assistance.

•Check that all devices on the computer are properly connected to your computer and that the AC adapter is properly connected to the surge protector or UPS.

If the problem persists, contact Alienware support (see “CONTACTING ALIENWARE“ on page 73).

Printer

The printer does not turn on

•Check if the power cable is properly connected to a wall outlet.

•Check if the wall outlet is working properly by testing it with another device such as a radio or lamp that you know works. If the wall outlet is not working, contact an electrician or your power company for further assistance.

The printer does not print

•Check if the power cable is properly connected and the printer is properly connected to the computer. Ensure that the printer is turned on.

•Check if the printer cable is damaged. If the printer cable is damaged, a replacement may be required.

•Check if the printer is online. If the printer is offline, press the online/ offline button to switch it to online.

•If the printer is not the default printer, ensure that it is selected in the printer setup.

•Reinstall the printer driver.

CHAPTER 6: TROUBLESHOOTING

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Contents Alienware M15x Mobile Manual Page Contents Appendix a General and Electrical Safety Precautions Introduction Introduction Setting UP Your Laptop Placing Your Laptop Before Setting Up Your LaptopProduct Documentation and Media Connect the AC Adapter Connect to the Internet Optional Connect the Network Cable Optional Set Up Microsoft WindowsSetting Up a Wireless Connection Windows Your Laptop Getting to KnowFront View Features Left View Features Right View Features Display Features Computer Base and Keyboard Features Touch Controls Status LightsOn AC adapter Power ButtonFunction Keys FI Suspend ModeFrequently Asked Questions Battery PackRecharging the Battery Pack Battery MaintenanceUnderstanding Power Consumption Power ManagementReducing Power Consumption Customizing Your Power SettingsConnecting Devices Extending the Desktop Connecting External DisplaysConnecting a Display Connecting External Speakers Connecting a Non Plug and Play Printer Connecting PrintersConnecting a Plug and Play Printer Connecting FireWire Ieee 1394 Devices Connecting USB DevicesConnecting Devices Using Your Laptop Using Removable Media and Cards Alienware Command CenterStealth Mode Turning the Camera On and Off Using the Optical DriveUsing the Integrated Camera Using the Wireless ControlSystem Setup Screens Configuring the BiosSystem Setup Entering System SetupCPU System Setup OptionsWireless Memory Channel Mode Adapter Exit Saving Using Your Laptop Installing Additional or Replacement Components Turning Off Your Computer Before You BeginBefore Working Inside Your Computer Replacing the Battery Pack Removing the Memory Modules Upgrading or Replacing MemoryMemory module door Captive screws Removing the Hard Drive Upgrading or Replacing the Hard DriveInstalling Additional or Replacement Components Troubleshooting Basic Hints and Tips Backup and General MaintenancePre-Boot System Assessment PSA Software Diagnostic ToolsStarting Alienware Diagnostics From the Support Disc Alienware DiagnosticsDVD or Blu-ray Disc movie does not play Answers to Common ProblemsCD-ROM, DVD-ROM, CD-R/W, DVD±R/W, or Blu-ray Disc Drive Program stops responding or crashes repeatedly SystemComputer fails the Post Computer stops responding or a solid blue screen appearsRun Check Disk Hard Drive ProblemsOther software problems Allow the computer to cool before turning it onKeyboard InternetIf the display is blank Memory errors detected on startupMemory DisplayMouse is not working MouseIf the display is difficult to read Printer does not print PowerPrinter Printer does not turn onThere is no sound from the speakers external Game ControllersSpeakers Computer does not recognize the game controllerSystem Recovery AlienRespawn Using AlienRespawnMicrosoft System Restore Factory System Recovery Password ProtectionAdvanced Recovery To Use the AlienRespawn v2.0 Disc To Enable or Change Password SettingsAlienRespawn v2.0 Disc Dell DataSafe Local Backup System Recovery Basic Specifications USB Wled Type and dimensions Electrostatic Discharge ESD Warning Computer SetupComputer Use Replacement Components or Accessories General Safety PrecautionsWhen You Should Contact Alienware Websites Appendix B Contacting AlienwareAppendix C Important Information 039YVGA00

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