Dell M15x, P08G001, 039YVGA00 manual Appendix B Contacting Alienware, Websites

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APPENDIX B: CONTACTING ALIENWARE

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Because availability varies by country and product, some services may not be available in your area.

To contact Dell for sales, technical support, or customer service issues:

1.Visit www.dell.com/contactdell.

2.Select your country or region.

3.Select the appropriate service or support link based on your need.

4.Choose the method of contacting Dell that is convenient for you.

Websites

You can learn about Alienware products and services on the following websites:

www.dell.com

www.dell.com/ap (Asian/Pacific countries only)

www.dell.com/jp (Japan only)

www.euro.dell.com (Europe only)

www.dell.com/la (Latin American and Caribbean countries)

www.dell.ca (Canada only)

You can access Alienware Support through the following websites:

support.dell.com

support.jp.dell.com (Japan only)

support.euro.dell.com (Europe only)

support.la.dell.com (Argentina, Brazil, Chile, Mexico)

APPENDIX B: CONTACTING ALIENWARE

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Contents Alienware M15x Mobile Manual Page Contents Appendix a General and Electrical Safety Precautions Introduction Introduction Setting UP Your Laptop Product Documentation and Media Before Setting Up Your LaptopPlacing Your Laptop Connect the AC Adapter Connect to the Internet Optional Connect the Network Cable Optional Set Up Microsoft WindowsSetting Up a Wireless Connection Windows Your Laptop Getting to KnowFront View Features Left View Features Right View Features Display Features Computer Base and Keyboard Features Touch Controls Status LightsOn AC adapter Power ButtonFunction Keys FI Suspend ModeRecharging the Battery Pack Battery PackBattery Maintenance Frequently Asked QuestionsUnderstanding Power Consumption Power ManagementReducing Power Consumption Customizing Your Power SettingsConnecting Devices Connecting a Display Connecting External DisplaysExtending the Desktop Connecting External Speakers Connecting a Plug and Play Printer Connecting PrintersConnecting a Non Plug and Play Printer Connecting FireWire Ieee 1394 Devices Connecting USB DevicesConnecting Devices Using Your Laptop Stealth Mode Alienware Command CenterUsing Removable Media and Cards Using the Integrated Camera Using the Optical DriveUsing the Wireless Control Turning the Camera On and OffSystem Setup Configuring the BiosEntering System Setup System Setup ScreensCPU System Setup OptionsWireless Memory Channel Mode Adapter Exit Saving Using Your Laptop Installing Additional or Replacement Components Turning Off Your Computer Before You BeginBefore Working Inside Your Computer Replacing the Battery Pack Removing the Memory Modules Upgrading or Replacing MemoryMemory module door Captive screws Removing the Hard Drive Upgrading or Replacing the Hard DriveInstalling Additional or Replacement Components Troubleshooting Basic Hints and Tips Backup and General MaintenancePre-Boot System Assessment PSA Software Diagnostic ToolsStarting Alienware Diagnostics From the Support Disc Alienware DiagnosticsCD-ROM, DVD-ROM, CD-R/W, DVD±R/W, or Blu-ray Disc Drive Answers to Common ProblemsDVD or Blu-ray Disc movie does not play Computer fails the Post SystemComputer stops responding or a solid blue screen appears Program stops responding or crashes repeatedlyOther software problems Hard Drive ProblemsAllow the computer to cool before turning it on Run Check DiskKeyboard InternetMemory Memory errors detected on startupDisplay If the display is blankIf the display is difficult to read MouseMouse is not working Printer PowerPrinter does not turn on Printer does not printSpeakers Game ControllersComputer does not recognize the game controller There is no sound from the speakers externalSystem Recovery Microsoft System Restore Using AlienRespawnAlienRespawn Advanced Recovery Password ProtectionFactory System Recovery AlienRespawn v2.0 Disc To Enable or Change Password SettingsTo Use the AlienRespawn v2.0 Disc Dell DataSafe Local Backup System Recovery Basic Specifications USB Wled Type and dimensions Computer Use Computer SetupElectrostatic Discharge ESD Warning When You Should Contact Alienware General Safety PrecautionsReplacement Components or Accessories Websites Appendix B Contacting AlienwareAppendix C Important Information 039YVGA00
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