Dell 1546, P02F001 Hardware Troubleshooter, Dell Diagnostics, Click Start → Help and Support

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Hardware Troubleshooter

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

To start the Hardware Troubleshooter:

1.Click Start → Help and Support.

2.Type hardware troubleshooter in the search field and press <Enter> to start the search.

3.In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps.

Using Support Tools

Dell Diagnostics

If you experience a problem with your computer, perform the checks in “Lockups and Software Problems” on page 44 and run the Dell Diagnostics before you contact Dell for technical assistance.

NOTE: Dell Diagnostics works only on Dell computers.

NOTE: The Drivers and Utilities disc is optional and may not ship with your computer.

Ensure that the device that you want to test displays in the system setup program and is active. Press <F2> during POST (Power On Self Test) to enter the System Setup (BIOS) utility.

Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc.

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Contents Inspiron Page SETUP GUIDE August 2009 P/N F2GGF Rev. A00 Contents Index Before Setting Up Your Computer Setting Up Your Inspiron LaptopConnect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Microsoft Windows Enable or Disable Wireless Optional To disable wireless To enable wirelessConnect to the Internet Optional Setting Up a Wired ConnectionClick Start → Connect To Setting Up a Wireless ConnectionSetting Up Your Internet Connection Click Start → Control PanelConnect to the Internet window appears Windows Right Side Features Using Your Inspiron LaptopUsing Your Inspiron Laptop Left Side Features Using Your Inspiron Laptop Front Side Features AC adapter Indicator light statusBattery charge level BatteryMMC+ Using Your Inspiron Laptop Computer Base Features Using Your Inspiron Laptop Scroll Touch Pad GesturesZoom Function Key Row, select Function Key or Multimedia Key System Setup Bios UtilityMedia Controls Windows Mobility CenterPlay or pause Play the next track or chapter Eject the disc Using the Optical Drive Disc Spindle Optical drive tray Eject button Display Features Using Your Inspiron Laptop Removing and Replacing the Battery Battery Battery bay Battery release latch Software Features Productivity and CommunicationEntertainment and Multimedia Customizing the Desktop Customizing Your Energy SettingsIf the User Account Control window appears, click Continue Click Set up backupTransferring Information to a New Computer Backing Up Your DataRemove a Category or Icon Dell DockAdd a Category Add an IconSolving Problems Beep Code Possible ProblemBeep Codes Wired Connections Network ProblemsPower Problems Wireless ConnectionsSolving Problems Memory Problems If you experience other memory problemsIf you receive an insufficient memory message Click Applications If a program stops respondingWindows Vista If you have other software problems About Your System System Using Support ToolsDell Support Center Assistance from Dell TechnicalSystem Messages Dell Diagnostics Hardware TroubleshooterClick Start → Help and Support If PSA is invoked Starting Dell Diagnostics From Your Hard DriveInsert the Drivers and Utilities disc Remove the Drivers and Utilities disc Restoring Your Operating System Starting System Restore System RestoreDell DataSafe Local Backup Undoing the Last System RestoreClick Undo my last restoration and click Next Restoring Your Operating System Dell Factory Image Restore Restoring Your Operating System Click the Drivers tab → Roll Back Driver Operating System ReinstallationBefore You Begin Click Properties→ Device ManagerClick Exit if the Install Windows message appears Reinstalling Microsoft WindowsRestoring Your Operating System Getting Help DellConnect Technical Support and Customer ServiceOnline Services Dell Support websitesDell Support e-mail addresses Product Information Automated Order-Status ServiceReturning Items for Repair Under Warranty or for Credit Before You Call Locating Your Service TagDiagnostic Checklist For customers in the United States, call 800-WWW-DELL Contacting DellIf you need to See Finding More Information and ResourcesDell Support Center. To launch the Dell If you need toMemory Basic SpecificationsComputer Model Computer InformationDisplay ConnectorsCommunications Camera OptionalAC Adapter BatteryComputer Environment PhysicalRelative humidity maximum Macrovision Product Notice AppendixImporter Index Index Wired network connection 7 wireless network connection Page Page 0F2GGFA00