Network Problems
Wireless Connections
If the wireless network connection is lost —
The wireless router is offline or wireless has been disabled on the computer.
•Check your wireless router to ensure it is powered on and connected to your data source (cable modem or network hub).
•Interference may be blocking or interrupting your wireless connection. Try moving the computer closer to your wireless router.
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Wired Connections
If the network connection is lost — The cable is loose or damaged. Check the cable to ensure it is plugged in and not damaged.
Solving Problems
Power Problems
If the power light is off — The computer is either turned off, is not receiving power, or in hibernate state.
•Press the power button. The computer resumes normal operation if it is off or in hibernate state.
•Reseat the power cable into both the power connector on the computer and the electrical outlet.
•If the AC adapter is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on. Also temporarily bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly.
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