Dell 0F2GGFA00, 1546, P02F001 setup guide Getting Help

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INSPIRON

Getting Help

If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem:

1.See “Solving Problems” on page 40 for information and procedures that pertain to the problem your computer is experiencing.

2.See the Dell Technology Guide available on your hard drive or at support.dell.com/manuals for more troubleshooting information.

3.See “Dell Diagnostics” on page 49 for procedures on how to run Dell Diagnostics.

4.Fill out the “Diagnostic Checklist” on page 68.

5.Use Dell’s extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See “Online Services”

on page 64 for a more extensive list of Dell Support online.

6.If the preceding steps have not resolved the problem, see “Before You Call” on page 67.

NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures.

NOTE: Dell’s Express Service Code system may not be available in all countries.

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Contents Inspiron Page SETUP GUIDE August 2009 P/N F2GGF Rev. A00 Contents Index Setting Up Your Inspiron Laptop Before Setting Up Your ComputerConnect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Microsoft Windows Enable or Disable Wireless Optional To enable wireless To disable wirelessSetting Up a Wired Connection Connect to the Internet OptionalSetting Up a Wireless Connection Click Start → Connect ToClick Start → Control Panel Setting Up Your Internet ConnectionConnect to the Internet window appears Windows Using Your Inspiron Laptop Right Side FeaturesUsing Your Inspiron Laptop Left Side Features Using Your Inspiron Laptop Front Side Features Indicator light status Battery charge levelBattery AC adapterMMC+ Using Your Inspiron Laptop Computer Base Features Using Your Inspiron Laptop Touch Pad Gestures ScrollZoom System Setup Bios Utility Media ControlsWindows Mobility Center Function Key Row, select Function Key or Multimedia KeyPlay or pause Play the next track or chapter Eject the disc Using the Optical Drive Disc Spindle Optical drive tray Eject button Display Features Using Your Inspiron Laptop Removing and Replacing the Battery Battery Battery bay Battery release latch Productivity and Communication Software FeaturesEntertainment and Multimedia Customizing Your Energy Settings Customizing the DesktopClick Set up backup Transferring Information to a New ComputerBacking Up Your Data If the User Account Control window appears, click ContinueDell Dock Add a CategoryAdd an Icon Remove a Category or IconBeep Code Possible Problem Solving ProblemsBeep Codes Network Problems Power ProblemsWireless Connections Wired ConnectionsSolving Problems If you experience other memory problems Memory ProblemsIf you receive an insufficient memory message If a program stops responding Click ApplicationsWindows Vista If you have other software problems Using Support Tools Dell Support CenterAssistance from Dell Technical About Your System SystemSystem Messages Hardware Troubleshooter Dell DiagnosticsClick Start → Help and Support Starting Dell Diagnostics From Your Hard Drive If PSA is invokedInsert the Drivers and Utilities disc Remove the Drivers and Utilities disc Restoring Your Operating System System Restore Starting System RestoreUndoing the Last System Restore Dell DataSafe Local BackupClick Undo my last restoration and click Next Restoring Your Operating System Dell Factory Image Restore Restoring Your Operating System Operating System Reinstallation Before You BeginClick Properties→ Device Manager Click the Drivers tab → Roll Back DriverReinstalling Microsoft Windows Click Exit if the Install Windows message appearsRestoring Your Operating System Getting Help Technical Support and Customer Service DellConnectDell Support websites Online ServicesDell Support e-mail addresses Automated Order-Status Service Product InformationReturning Items for Repair Under Warranty or for Credit Locating Your Service Tag Before You CallDiagnostic Checklist Contacting Dell For customers in the United States, call 800-WWW-DELLFinding More Information and Resources If you need to SeeIf you need to Dell Support Center. To launch the DellBasic Specifications Computer ModelComputer Information MemoryConnectors CommunicationsCamera Optional DisplayBattery AC AdapterPhysical Computer EnvironmentRelative humidity maximum Appendix Macrovision Product NoticeImporter Index Index Wired network connection 7 wireless network connection Page Page 0F2GGFA00