Dell P04G001, 1570, 81TR2, 1470 Starting Dell Diagnostics From Your Hard Drive, If PSA is invoked

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Using Support Tools

Starting Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, contact Dell (see “Contacting Dell” on page 63).

1.Ensure that the computer is connected to an electrical outlet that is known to be working properly.

2.Turn on (or restart) your computer.

3.When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities disc.

If PSA is invoked:

a.The PSA starts running tests.

b.If the PSA completes successfully, the following message appears: “No problems have been found with this system so far. Do you want to run the remaining memory tests? This will take about 30 minutes or more. Do you want to continue? (Recommended).”

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Contents Inspiron Page SETUP GUIDE July 2009 P/N 81TR2 Rev. A00 Under licenseContents Index Setting Up Your Inspiron Laptop Before Setting Up Your ComputerConnect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Microsoft Windows Enable or Disable Wireless Optional Setting Up Your Inspiron Laptop Setting Up a Wired Connection Connect to the Internet OptionalSetting Up a Wireless Connection Click Start → Connect ToSetting Up Your Internet Connection To set up your Internet connectionClick Start → Control Panel Connect to the Internet window appearsSetting Up Your Inspiron Laptop Using Your Inspiron Laptop Right View FeaturesUsing Your Inspiron Laptop Left View Features Using Your Inspiron Laptop Front View Features Using Your Inspiron Laptop Computer Base and Keyboard Features Using Your Inspiron Laptop Touch Pad Gestures ScrollZoom Multimedia Control Keys Play or pause Play the next track or chapter Eject the disc Display Features Using Your Inspiron Laptop Dell Extended Battery Life Removing and Replacing BatteryBattery Battery bay Battery release latch Software Features Productivity and CommunicationEntertainment and Multimedia Customizing the DesktopCustomizing Your Energy Settings Transferring Information to a New Computer Backing Up Your DataDell Dock Add a CategoryAdd an Icon Remove a Category or IconSolving Problems Beep or LED CodesNetwork Problems Wireless ConnectionsWired Connections Power Problems Memory Problems If you experience other memory problemsIf you receive an insufficient memory message If a program stops responding Click ApplicationsClick End Task If you have other software problems To run the Program Compatability WizardUsing Support Tools Dell Support CenterAbout Your System System Using Support Tools System MessagesThem Dell Diagnostics Hardware TroubleshooterClick Start → Help and Support Starting Dell Diagnostics From Your Hard Drive If PSA is invokedIf PSA is not invoked Insert the Drivers and Utilities disc Remove the Drivers and Utilities disc System Restore Restoring Your Operating SystemStarting System Restore Undoing the Last System RestoreClick Undo my last restoration and click Next Dell Factory Image Restore Starting Dell Factory Image RestoreRestoring Your Operating System Operating System Reinstallation Before You BeginReinstalling Microsoft Windows Click Exit if the Install Windows message appearsGetting Help Technical Support and Customer Service DellConnectOnline Services Dell Support websitesDell Support e-mail addresses Automated Order-Status Service Product InformationReturning Items for Repair Under Warranty or for Credit Before You Call Diagnostic Checklist Contacting Dell Visit support.dell.comFinding More Information and Resources If you need to SeeAt support.dell.com If you need to SeeBasic Specifications System ModelProcessor Computer InformationConnectors In-1 Memory Card ReaderMemory Communications DisplayBattery AC AdapterPhysical Computer Environment Relative humidity maximumAppendix Macrovision Product NoticeImporter Index Index Page Page 081TR2A00