Dell P04G series, 1570, 81TR2, 1470, P04F001 DellConnect, Technical Support and Customer Service

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Technical Support and Customer Service

Dell’s support service is available to answer your questions about Dell hardware. Our support staff use computer-based diagnostics to provide fast, accurate answers.

To contact Dell’s support service, see “Before You Call” on page 61 and then see the contact information for your region or go to support.dell.com.

Getting Help

DellConnect

DellConnect™ is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to www.dell.com/dellconnect.

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Contents Inspiron Page SETUP GUIDE Under license July 2009 P/N 81TR2 Rev. A00Contents Index Before Setting Up Your Computer Setting Up Your Inspiron LaptopConnect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Microsoft Windows Enable or Disable Wireless Optional Setting Up Your Inspiron Laptop Connect to the Internet Optional Setting Up a Wired ConnectionClick Start → Connect To Setting Up a Wireless ConnectionConnect to the Internet window appears Setting Up Your Internet ConnectionTo set up your Internet connection Click Start → Control PanelSetting Up Your Inspiron Laptop Right View Features Using Your Inspiron LaptopUsing Your Inspiron Laptop Left View Features Using Your Inspiron Laptop Front View Features Using Your Inspiron Laptop Computer Base and Keyboard Features Using Your Inspiron Laptop Scroll Touch Pad GesturesZoom Multimedia Control Keys Play or pause Play the next track or chapter Eject the disc Display Features Using Your Inspiron Laptop Removing and Replacing Battery Dell Extended Battery LifeBattery Battery bay Battery release latch Customizing the Desktop Software FeaturesProductivity and Communication Entertainment and MultimediaCustomizing Your Energy Settings Backing Up Your Data Transferring Information to a New ComputerRemove a Category or Icon Dell DockAdd a Category Add an IconBeep or LED Codes Solving ProblemsWired Connections Network ProblemsWireless Connections Power Problems If you receive an insufficient memory message Memory ProblemsIf you experience other memory problems Click End Task If a program stops respondingClick Applications To run the Program Compatability Wizard If you have other software problemsAbout Your System System Using Support ToolsDell Support Center System Messages Using Support ToolsThem Click Start → Help and Support Dell DiagnosticsHardware Troubleshooter If PSA is invoked Starting Dell Diagnostics From Your Hard DriveIf PSA is not invoked Insert the Drivers and Utilities disc Remove the Drivers and Utilities disc Restoring Your Operating System System RestoreClick Undo my last restoration and click Next Starting System RestoreUndoing the Last System Restore Starting Dell Factory Image Restore Dell Factory Image RestoreRestoring Your Operating System Before You Begin Operating System ReinstallationClick Exit if the Install Windows message appears Reinstalling Microsoft WindowsGetting Help DellConnect Technical Support and Customer ServiceDell Support e-mail addresses Online ServicesDell Support websites Product Information Automated Order-Status ServiceReturning Items for Repair Under Warranty or for Credit Before You Call Diagnostic Checklist Visit support.dell.com Contacting DellAt support.dell.com Finding More Information and ResourcesIf you need to See See If you need toComputer Information Basic SpecificationsSystem Model ProcessorMemory ConnectorsIn-1 Memory Card Reader Display CommunicationsAC Adapter BatteryPhysical Relative humidity maximum Computer EnvironmentMacrovision Product Notice AppendixImporter Index Index Page Page 081TR2A00