Dell YR870, ATG D630 Program stops responding or crashes repeatedly, Solid blue screen appears

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A program stops responding or crashes repeatedly

NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.

E N D T H E P R O G R A M —

1Press <Ctrl><Shift><Esc> simultaneously.

2Click Task Manager.

3Click Applications.

4Click the program that is no longer responding.

5Click End Task.

C H E C K T H E S O F T W A R E D O C U M E N T A T I O N — If necessary, uninstall and then reinstall the program.

A program is designed for an earlier Microsoft® Windows® operating system

R U N T H E P R O G R A M C O M P A T I B I L I T Y W I Z A R D — The Program Compatibility Wizard configures a program so it runs in an environment similar to non-Windows XP operating system environments.

1Click Start→ All Programs→ Accessories→ Program Compatibility Wizard→ Next.

2Follow the instructions on the screen.

A solid blue screen appears

TU R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

Other software problems

C H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E M A N U F A C T U R E R F O R T R O U B L E S H O O T I N G I N F O R M A T I O N —

•Ensure that the program is compatible with the operating system installed on your computer.

•Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.

•Ensure that the program is installed and configured properly.

•Verify that the device drivers do not conflict with the program.

•If necessary, uninstall and then reinstall the program.

B A C K U P Y O U R F I L E S I M M E D I A T E L Y

U S E A V I R U S - S C A N N I N G P R O G R A M T O C H E C K T H E H A R D D R I V E , F L O P P Y D I S K S , O R C D S

S A V E A N D C L O S E A N Y O P E N F I L E S O R P R O G R A M S A N D S H U T D O W N Y O U R C O M P U T E R T H R O U G H T H E S t a r t M E N U

S C A N T H E C O M P U T E R F O R S P Y W A R E — If you are experiencing slow computer performance, you frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an

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Quick Reference Guide

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Contents Quick Reference Guide May YR870 Contents Contents Dell Product Information Guide Finding InformationDrivers and Utilities Media Dell Latitude User’s GuideService Tag and Microsoft Windows License Depending on your selections Dell Support Website support.dell.comAppropriate support site Dell Support UtilityOperating System Media Windows Help and Support CenterDell QuickSet Help Not ship with your computerSetting Up Your Computer About Your Computer Front ViewMute button Left Side View Right Side ViewSerial connector Video connector Back ViewAir vents Port cover Quick Reference Guide Using a Battery Battery PerformanceBottom View Checking the Battery Charge Dell QuickSet Battery MeterMicrosoft Windows Power Meter Low-Battery WarningCharge Gauge Charging the Battery Removing the BatteryLockups and Software Problems TroubleshootingStoring a Battery Computer does not start upOther software problems Program stops responding or crashes repeatedlySolid blue screen appears Dell Diagnostics When to Use the Dell DiagnosticsStarting the Dell Diagnostics From Your Hard Drive Dell Diagnostics Main Menu Option FunctionTab Function Tab Function Index IndexIndex Référence rapide Remarques, avis et précautions Vérification de la charge de la batterie Problèmes de blocage et problèmes logicielsSommaire Sommaire Média Drivers and Utilities Recherche dinformationsQue recherchez-vous ? Trouvez-le ici Guide dinformation sur le produit DellNuméro de service et licence Microsoft Windows Guides utilisateur et système Dell→ Guides systèmeSite web de Support Dell support.dell.com PoséesUtilitaire de support Dell Centre daide et de support de WindowsAide Dell QuickSet Dexploitation que vous avez commandé Média Operating System système dexploitationConfiguration de votre ordinateur Capteur de lumière Propos de votre ordinateurVue frontale Éclairage du clavierVue du côté gauche Vue du côté droitConnecteur série Connecteur vidéo Vue arrièreConnecteurs USB Entrées dair Cache de port Guide de référence rapideUtilisation dune batterie Vue du dessousPerformances de la batterie Vérification de la charge de la batterie Jauge de batterie Dell QuickSetJauge dalimentation Microsoft Windows Indicateur de chargeAlerte de batterie faible Charge de la batterie Retrait de la batterieProblèmes de blocage et problèmes logiciels DépannageStockage de la batterie Lordinateur ne démarre pasUn programme ne répond plus ou se bloque régulièrement Un écran bleu uni apparaîtAutres problèmes logiciels Quand utiliser Dell Diagnostics Lancement de Dell Diagnostics depuis le disque durMenu principal de Dell Diagnostics Maintenez enfoncée la touche Fn en allumant lordinateurOption Option FonctionOnglet Fonction Guide de référence rapide Index Index Guia de Referência Rápida Notas, avisos e advertências Problemas de travamento e de software ÍndiceÍndice Mídia Drivers and Utilities Drivers e utilitários Como obter informaçõesQue você está procurando? Encontre aqui Guia de Informações do Produto DellCódigo de serviço expresso e etiqueta de serviço Chave Notebook System Software Utilitário de suporte DellCentro de ajuda e suporte do Windows Ajuda do Dell QuickSetMídia do sistema operacional Como configurar o seu computador Sobre o seu computador Vista frontalBotão sem áudio Vista esquerda Vista direitaConectores USB Vista traseiraConector de rede RJ-45 Conector serial Conector de vídeoComo usar a bateria Vista inferiorDesempenho da bateria Como verificar a carga da bateria Medidor de bateria do Dell QuickSetMedidor de energia do Microsoft Windows Indicador de cargaAdvertência sobre bateria com pouca carga Como carregar a bateria Como remover a bateriaComo armazenar a bateria Solução de problemasProblemas de travamento e de software Computador não iniciaOutros problemas de software Um programa pára de responder ou trava repetidamenteUma tela inteiramente azul aparece Quando usar o Dell Diagnostics Como iniciar o Dell Diagnostics a partir do disco rígidoPage Option Opção Função Guia Função Índice remissivo Índice remissivoÍndice remissivo Guía de referencia rápida Notas, avisos y precauciones Comprobación de la carga de la batería ContenidoContenido Localización de información ¿Qué busca? Aquí lo encontraráGuía de información del producto Dell Guía del usuario de Dell Latitude Guías del sistemaVer el sitio de asistencia técnica apropiado Variar dependiendo de las selecciones que efectúeUtilidad Dell Support Soporte del sistema operativo Centro de ayuda y soporte técnico de WindowsAyuda de Dell QuickSet Por lo que es posible que no se envíe con el equipoConfiguración de su equipo Lector de huellas Altavoz Dactilares opcional Palanca de Acerca de su equipoSeguro de la pantalla Pantalla Del tecladoUnidad de disco duro Vista lateral izquierdaVista lateral derecha Unidad óptica en elVista posterior Conector de red RJ-45Conector serie Conector de vídeo Advertencia de batería baja Uso de la bateríaRendimiento de la batería Acoplamiento Unidad de disco duroComprobación de la carga de la batería Medidor de batería Dell QuickSet Medidor de energía de Microsoft WindowsMedidor de carga Carga de la batería Extracción de la bateríaAdvertencia de bajo nivel de carga de la batería Almacenamiento de una batería BateríaLa batería Solución de problemas Bloqueos y problemas con el softwareOtros problemas con el software Cuándo usar los Dell DiagnosticsIniciar Dell Diagnostics desde la unidad de disco duro Mantenga pulsada la tecla Fn mientras se enciende el equipoMenú principal de Dell Diagnostics Diagnósticos Dell Opción FunciónFicha Función Índice Problemas continuación bloqueos

ATG D630, YR870 specifications

The Dell YR870, ATG D630 is a robust and versatile mobile workstation designed for professionals who require high performance in challenging environments. Tailored primarily for field workers, engineers, and technicians, the ATG D630 combines durability with advanced technology, making it an ideal choice for those who need reliability on the go.

One of the standout features of the ATG D630 is its rugged construction. Built to meet military specifications for durability, this laptop can withstand shocks, vibrations, and extreme temperatures, ensuring it operates reliably in challenging conditions. The spill-resistant keyboard adds an extra layer of protection, making it suitable for use in environments where liquid exposure is a concern.

Performance-wise, the Dell YR870 is equipped with Intel processors that provide a balance of power efficiency and processing capability. The device can be configured with up to 8GB of RAM and various storage options, including hard drives and solid-state drives (SSDs). This flexibility allows users to customize the workstation according to their specific needs, whether for data-heavy applications or lighter software.

The ATG D630 also features an impressive display. With a 14.1-inch screen, it offers vibrant colors and wide viewing angles, essential for graphics-intensive tasks or when working outdoors in bright sunlight. The display's anti-glare technology ensures visibility under various lighting conditions, enhancing user experience and productivity.

Connectivity is another strong point of the ATG D630. The laptop comes with multiple ports, including USB, Ethernet, and audio jacks, facilitating seamless integration with peripheral devices and networks. Optional wireless connectivity capabilities, including Wi-Fi and Bluetooth, further enhance its versatility, allowing users to stay connected no matter where they are.

For those who prioritize data security, the YR870 offers various features, including a fingerprint reader and smart card reader, enabling secure access to sensitive information. This is particularly important for professionals in sectors such as healthcare, engineering, and government, where data protection is critical.

In summary, the Dell YR870, ATG D630 stands out for its ruggedness, powerful performance, and user-friendly features, making it an exceptional choice for professionals who require a reliable mobile workstation. Its combination of durability and advanced technology ensures that it can handle the demands of any job, whether in the office or the field.
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