Dell P04S series, G374R setup guide System Messages

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Using Support Tools

System Messages

If your computer has an issue or an error, it may display a System Message that will help you identify the cause and action needed to resolve the issue.

NOTE: If the message you received is not listed in the following examples, see the documentation for either the operating system or the program that was running when the message appeared. Alternatively you could see the Dell Technology Guide on your hard drive or on the Dell Support website at support.dell.com or see “Contacting Dell” on page 55 for assistance.

Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help

in resolving this problem, please note this checkpoint and contact Dell Technical Support — The computer failed to complete the boot routine three consecutive times for the same error (see “Contacting Dell” on page 55 for assistance).

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CMOS checksum error — Possible motherboard failure or RTC battery low. Replace the battery (see the Service Manual on the Dell Support website at support.dell.com or see “Contacting Dell” on page 55 for assistance).

CPU fan failure — CPU fan has failed. Replace the CPU fan (see the Service Manual on the Dell Support website at support.dell.com).

Hard-disk drive failure — Possible hard disk drive failure during POST (see “Contacting Dell” on page 55 for assistance).

Hard-disk drive read failure — Possible hard disk drive failure during HDD boot test (see “Contacting Dell” on page 55 for assistance).

Keyboard failure — Keyboard failure or loose cable. Replace the keyboard, see the Service Manual on the Dell Support website at support.dell.com.

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Contents Inspiron Page SETUP GUIDE May 2009 P/N G374R Rev. A00 Contents Finding More Information Resources Specifications Appendix Setting Up Your Inspiron Laptop Before Setting Up Your ComputerConnect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Microsoft Windows Vista Enable or Disable Wireless Optional Press Enter to apply the change Setting Up a Wired Connection Setting Up a Wireless ConnectionConnect to the Internet Optional Click Start → Connect ToClick Start → Control Panel Setting Up Your Internet ConnectionConnect to the Internet window appears Using Your Inspiron Laptop Right Side FeaturesUsing Your Inspiron Laptop Left Side Features Using Your Inspiron Laptop Computer Base Features Indicator light status Battery charge levelBattery AC AdapterUsing Your Inspiron Laptop Media Controls Display Features Using Your Inspiron Laptop Removing and Replacing the Battery Battery Battery bay Battery release latch Productivity and Communication Software FeaturesEntertainment and Multimedia Customizing Your Energy Settings Customizing the DesktopBacking Up Your Data Transferring Information to a New ComputerIf the User Account Control window appears, click Continue Solving Problems Beep CodesThree beeps Possible motherboard failure Chipset error Two beeps No RAM detectedFour beeps RAM read/write failure Five beeps Real Time Clock failureWireless Connections Network ProblemsWired Connections Power Problems Solving Problems If you experience other memory problems Memory ProblemsIf you receive an insufficient memory message Click Applications If a program stops respondingClick End Task If you have other software problems Using Support Tools Dell Support CenterSystem Messages For assistance Hardware Troubleshooter Dell DiagnosticsClick Start → Help and Support Starting Dell Diagnostics From Your Hard Drive Insert the Drivers and Utilities disc Restoring Your Operating System System Restore Starting System RestoreUndoing the Last System Restore Dell Factory Image RestoreClick Undo my last restoration and click Next Restoring Your Operating System Before You Begin Operating System ReinstallationDell Operating System disc Dell Drivers and Utilities disc Click Exit if the Install Windows message appears Reinstalling Windows VistaInsert the Operating System disc Getting Help Technical Support and Customer Service DellConnectDell Support websites Online ServicesDell Support e-mail addresses Automated Order-Status Service Product InformationReturning Items for Repair Under Warranty or for Credit Diagnostic Checklist Before You CallContacting Dell Visit support.dell.comDell Technology Guide installed on your hard drive Finding More Information and ResourcesIf you need to See Drivers and Utilities discIf you need to SeeSystem Model SpecificationsProcessor Memory Computer InformationExpressCard CommunicationsVideo DiscretePorts and Connectors AudioDimensions DisplayKeyboard Viewing AnglesBattery ResolutionCamera Touch PadTemperature range Dimensions 65 WAC Adapter See the Dell TechnologyWeight with 4-cell battery PhysicalComputer Environment 90 WAltitude maximum Appendix Macrovision Product NoticeIndex Index Wired network connection 7 wireless network connection Page 0G374RA00