Dell G374R, P04S series setup guide Starting Dell Diagnostics From Your Hard Drive

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Starting Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, see “Contacting Dell” on page 55.

1.Ensure that the computer is connected to an electrical outlet that is known to be working properly.

2.Turn on (or restart) your computer.

3.When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>.

Using Support Tools

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities disc.

4.Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.

5.When the Dell Diagnostics Main Menu appears, select the test you want to run.

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Contents Inspiron Page SETUP GUIDE May 2009 P/N G374R Rev. A00 Contents Finding More Information Resources Specifications Appendix Before Setting Up Your Computer Setting Up Your Inspiron LaptopConnect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Microsoft Windows Vista Enable or Disable Wireless Optional Press Enter to apply the change Click Start → Connect To Setting Up a Wired ConnectionSetting Up a Wireless Connection Connect to the Internet OptionalClick Start → Control Panel Setting Up Your Internet ConnectionConnect to the Internet window appears Right Side Features Using Your Inspiron LaptopUsing Your Inspiron Laptop Left Side Features Using Your Inspiron Laptop Computer Base Features AC Adapter Indicator light statusBattery charge level BatteryUsing Your Inspiron Laptop Media Controls Display Features Using Your Inspiron Laptop Removing and Replacing the Battery Battery Battery bay Battery release latch Productivity and Communication Software FeaturesEntertainment and Multimedia Customizing the Desktop Customizing Your Energy SettingsBacking Up Your Data Transferring Information to a New ComputerIf the User Account Control window appears, click Continue Beep Codes Solving ProblemsFive beeps Real Time Clock failure Three beeps Possible motherboard failure Chipset errorTwo beeps No RAM detected Four beeps RAM read/write failureWireless Connections Network ProblemsWired Connections Power Problems Solving Problems If you experience other memory problems Memory ProblemsIf you receive an insufficient memory message Click Applications If a program stops respondingClick End Task If you have other software problems Dell Support Center Using Support Tools System Messages For assistance Hardware Troubleshooter Dell DiagnosticsClick Start → Help and Support Starting Dell Diagnostics From Your Hard Drive Insert the Drivers and Utilities disc Restoring Your Operating System Starting System Restore System RestoreUndoing the Last System Restore Dell Factory Image RestoreClick Undo my last restoration and click Next Restoring Your Operating System Before You Begin Operating System ReinstallationDell Operating System disc Dell Drivers and Utilities disc Click Exit if the Install Windows message appears Reinstalling Windows VistaInsert the Operating System disc Getting Help DellConnect Technical Support and Customer ServiceDell Support websites Online ServicesDell Support e-mail addresses Product Information Automated Order-Status ServiceReturning Items for Repair Under Warranty or for Credit Before You Call Diagnostic ChecklistVisit support.dell.com Contacting DellDrivers and Utilities disc Dell Technology Guide installed on your hard driveFinding More Information and Resources If you need to SeeSee If you need toSystem Model SpecificationsProcessor Computer Information MemoryDiscrete ExpressCardCommunications VideoAudio Ports and ConnectorsViewing Angles DimensionsDisplay KeyboardTouch Pad BatteryResolution CameraSee the Dell Technology Temperature rangeDimensions 65 W AC Adapter90 W Weight with 4-cell batteryPhysical Computer EnvironmentAltitude maximum Macrovision Product Notice AppendixIndex Index Wired network connection 7 wireless network connection Page 0G374RA00