Dell P04S series, G374R Hardware Troubleshooter, Dell Diagnostics, Click Start → Help and Support

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Using Support Tools

Hardware Troubleshooter

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

To start the Hardware Troubleshooter:

1.Click Start → Help and Support.

2.Type hardware troubleshooter in the search field and press <Enter> to start the search.

3.In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps.

Dell Diagnostics

If you experience a problem with your computer, perform the checks in “Lockups and Software Problems” on page 35 and run the Dell Diagnostics before you contact Dell for technical assistance.

NOTE: Dell Diagnostics works only on Dell computers.

NOTE: The Drivers and Utilities disc is optional and may not ship with your computer.

See the Dell Technology Guide to review your computer’s configuration information, and ensure that the device that you want to test displays in the system setup program and is active.

Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc.

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Contents Inspiron Page SETUP GUIDE May 2009 P/N G374R Rev. A00 Contents Finding More Information Resources Specifications Appendix Setting Up Your Inspiron Laptop Before Setting Up Your ComputerConnect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Microsoft Windows Vista Enable or Disable Wireless Optional Press Enter to apply the change Connect to the Internet Optional Setting Up a Wired ConnectionSetting Up a Wireless Connection Click Start → Connect ToSetting Up Your Internet Connection Click Start → Control PanelConnect to the Internet window appears Using Your Inspiron Laptop Right Side FeaturesUsing Your Inspiron Laptop Left Side Features Using Your Inspiron Laptop Computer Base Features Battery Indicator light statusBattery charge level AC AdapterUsing Your Inspiron Laptop Media Controls Display Features Using Your Inspiron Laptop Removing and Replacing the Battery Battery Battery bay Battery release latch Software Features Productivity and CommunicationEntertainment and Multimedia Customizing Your Energy Settings Customizing the DesktopTransferring Information to a New Computer Backing Up Your DataIf the User Account Control window appears, click Continue Solving Problems Beep CodesFour beeps RAM read/write failure Three beeps Possible motherboard failure Chipset errorTwo beeps No RAM detected Five beeps Real Time Clock failureNetwork Problems Wireless ConnectionsWired Connections Power Problems Solving Problems Memory Problems If you experience other memory problemsIf you receive an insufficient memory message If a program stops responding Click ApplicationsClick End Task If you have other software problems Using Support Tools Dell Support CenterSystem Messages For assistance Dell Diagnostics Hardware TroubleshooterClick Start → Help and Support Starting Dell Diagnostics From Your Hard Drive Insert the Drivers and Utilities disc Restoring Your Operating System System Restore Starting System RestoreDell Factory Image Restore Undoing the Last System RestoreClick Undo my last restoration and click Next Restoring Your Operating System Operating System Reinstallation Before You BeginDell Operating System disc Dell Drivers and Utilities disc Reinstalling Windows Vista Click Exit if the Install Windows message appearsInsert the Operating System disc Getting Help Technical Support and Customer Service DellConnectOnline Services Dell Support websitesDell Support e-mail addresses Automated Order-Status Service Product InformationReturning Items for Repair Under Warranty or for Credit Diagnostic Checklist Before You CallContacting Dell Visit support.dell.comIf you need to See Dell Technology Guide installed on your hard driveFinding More Information and Resources Drivers and Utilities discIf you need to SeeSpecifications System ModelProcessor Memory Computer InformationVideo ExpressCardCommunications DiscretePorts and Connectors AudioKeyboard DimensionsDisplay Viewing AnglesCamera BatteryResolution Touch PadAC Adapter Temperature rangeDimensions 65 W See the Dell TechnologyComputer Environment Weight with 4-cell batteryPhysical 90 WAltitude maximum Appendix Macrovision Product NoticeIndex Index Wired network connection 7 wireless network connection Page 0G374RA00
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