Dell N3010, NHPXD, P10S Hardware Troubleshooter, Dell Diagnostics, Click Start → Help and Support

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Using Support Tools

Hardware Troubleshooter

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

To start the Hardware Troubleshooter:

1.Click Start Help and Support.

2.Type hardware troubleshooter in the search field and press <Enter> to start the search.

3.In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps.

Dell Diagnostics

If you experience a problem with your computer, perform the checks in “Lockups and Software Problems” on page 44 and run the Dell Diagnostics before you contact Dell for technical assistance.

NOTE: Dell Diagnostics works only on Dell computers.

NOTE: The Drivers and Utilities disc may not ship with your computer.

Ensure that the device that you want to test displays in the system setup program and is active. Press <F2> during POST (Power On Self Test) to enter the System Setup (BIOS) utility.

Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc.

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Contents Inspiron Page SETUP GUIDE April 2010 P/N Nhpxd Rev. A01 Contents Index Setting Up Your Inspiron Laptop Before Setting Up Your ComputerConnect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Microsoft Windows Set Up the Operating SystemSet Up Ubuntu Create System Recovery Media Recommended Follow the instructions on the screen Enable or Disable Wireless Optional Setting Up Your Inspiron Laptop Set Up Wireless Display Optional Setting Up Your Inspiron Laptop Connect the External Optical Drive Optional Setting Up a Wired Connection Setting Up a Wireless ConnectionConnect to the Internet Optional Click Start → Connect ToSetting Up Your Internet Connection Click Start → Control PanelConnect to the Internet window appears Using Your Inspiron Laptop Right View FeaturesUsing Your Inspiron Laptop Left View Features Using Your Inspiron Laptop Front View Features Back View Features Status Lights and Indicators Battery Status LightPower Button Light/Power Indicator Light Indicator light status Computer statesComputer Base and Keyboard Features Using Your Inspiron Laptop Touch Pad Gestures ScrollZoom System Setup Bios Utility Multimedia Control KeysWindows Mobility Center Function Key Row, select Function Key or Multimedia KeyUsing Your Inspiron Laptop Display Features Using Your Inspiron Laptop Removing and Replacing the Battery Battery lock latch Battery release latch Software Features FastAccess Facial RecognitionStart → Programs → FastAccess Productivity and CommunicationDell DataSafe Online Backup Entertainment and MultimediaDell Dock Add a CategoryAdd an Icon Remove a Category or IconBeep Code Possible Problem Solving ProblemsBeep Codes Network Problems Power ProblemsWireless Connections Wired ConnectionsIf the problem persists, contact Dell see Contacting Dell on Memory Problems If you receive an insufficient memory messageIf a program stops responding Click ApplicationsTo run the Program Compatibility Wizard Windows Vista Solving Problems Using Support Tools Dell Support CenterAbout Your System System Tab at support.dell.comMy Dell Downloads System MessagesUsing Support Tools Hardware Troubleshooter Dell DiagnosticsClick Start → Help and Support Starting Dell Diagnostics From Your Hard Drive If PSA is invokedIf PSA is not invoked Remove the Drivers and Utilities disc Restoring Your Operating System Option UseSystem Restore Starting System RestoreDell DataSafe Local Backup Undoing the Last System RestoreDell DataSafe Local Backup Basic Click Upgrade Now Upgrading to Dell DataSafe Local Backup ProfessionalSelect Repair Your Computer System Recovery Media Dell Factory Image Restore Starting Dell Factory Image RestoreSystem Recovery Options window appears Getting Help Technical Support and Customer Service DellConnectDell Support websites Online ServicesDell Support e-mail addresses Automated Order-Status Service Product InformationReturning Items for Repair Under Warranty or for Credit Locating Your Service Tag Before You CallDiagnostic Checklist Contacting Dell Finding More Information and Resources If you need to SeeIf you need to SeeSpecifications Computer ModelProcessor System ChipsetConnectors Media Card ReaderVideo CommunicationsAudio Display CameraKeyboard Touch Pad BatteryAC Adapter Physical Computer Environment Storage To 95%Appendix Macrovision Product NoticeImporter Index Index Index Page Page 0NHPXDA01
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