Dell P10S, NHPXD, N3010 setup guide DellConnect, Technical Support and Customer Service

Page 65

Technical Support and Customer Service

Dell’s support service is available to answer your questions about Dell hardware. Our support staff use computer-based diagnostics to provide fast, accurate answers.

To contact Dell’s support service, see “Before You Call” on page 67 and then see the contact information for your region or go to support.dell.com.

Getting Help

DellConnect

DellConnect™ is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to www.dell.com/dellconnect.

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Contents Inspiron Page SETUP GUIDE April 2010 P/N Nhpxd Rev. A01 Contents Index Before Setting Up Your Computer Setting Up Your Inspiron LaptopConnect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Ubuntu Set Up the Operating SystemSet Up Microsoft Windows Create System Recovery Media Recommended Follow the instructions on the screen Enable or Disable Wireless Optional Setting Up Your Inspiron Laptop Set Up Wireless Display Optional Setting Up Your Inspiron Laptop Connect the External Optical Drive Optional Setting Up a Wireless Connection Setting Up a Wired ConnectionConnect to the Internet Optional Click Start → Connect ToClick Start → Control Panel Setting Up Your Internet ConnectionConnect to the Internet window appears Right View Features Using Your Inspiron LaptopUsing Your Inspiron Laptop Left View Features Using Your Inspiron Laptop Front View Features Back View Features Battery Status Light Status Lights and IndicatorsIndicator light status Computer states Power Button Light/Power Indicator LightComputer Base and Keyboard Features Using Your Inspiron Laptop Scroll Touch Pad GesturesZoom Multimedia Control Keys System Setup Bios UtilityWindows Mobility Center Function Key Row, select Function Key or Multimedia KeyUsing Your Inspiron Laptop Display Features Using Your Inspiron Laptop Removing and Replacing the Battery Battery lock latch Battery release latch FastAccess Facial Recognition Software FeaturesStart → Programs → FastAccess Productivity and CommunicationEntertainment and Multimedia Dell DataSafe Online BackupAdd a Category Dell DockAdd an Icon Remove a Category or IconBeep Codes Solving ProblemsBeep Code Possible Problem Power Problems Network ProblemsWireless Connections Wired ConnectionsIf the problem persists, contact Dell see Contacting Dell on If you receive an insufficient memory message Memory ProblemsIf a program stops responding Click ApplicationsTo run the Program Compatibility Wizard Windows Vista Solving Problems Dell Support Center Using Support ToolsAbout Your System System Tab at support.dell.comSystem Messages My Dell DownloadsUsing Support Tools Click Start → Help and Support Dell DiagnosticsHardware Troubleshooter If PSA is invoked Starting Dell Diagnostics From Your Hard DriveIf PSA is not invoked Remove the Drivers and Utilities disc Option Use Restoring Your Operating SystemStarting System Restore System RestoreUndoing the Last System Restore Dell DataSafe Local BackupDell DataSafe Local Backup Basic Select Repair Your Computer Upgrading to Dell DataSafe Local Backup ProfessionalClick Upgrade Now System Recovery Media Starting Dell Factory Image Restore Dell Factory Image RestoreSystem Recovery Options window appears Getting Help DellConnect Technical Support and Customer ServiceDell Support e-mail addresses Online ServicesDell Support websites Product Information Automated Order-Status ServiceReturning Items for Repair Under Warranty or for Credit Before You Call Locating Your Service TagDiagnostic Checklist Contacting Dell If you need to See Finding More Information and ResourcesSee If you need toComputer Model SpecificationsProcessor System ChipsetMedia Card Reader ConnectorsAudio CommunicationsVideo Keyboard CameraDisplay AC Adapter BatteryTouch Pad Physical Storage To 95% Computer EnvironmentMacrovision Product Notice AppendixImporter Index Index Index Page Page 0NHPXDA01

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