Dell P11F setup guide Starting Dell Diagnostics From Your Hard Drive, If PSA is invoked

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Using Support Tools

Starting Dell Diagnostics From

Your Hard Drive

Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, contact Dell (see “Contacting Dell” on page 87) for assistance.

1.Ensure that the computer is connected to an electrical outlet that is known to be working properly.

2.Turn on (or restart) your computer.

3.When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>. This may invoke the Pre-Boot System Assessment (PSA) on your computer.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run Dell Diagnostics from the Drivers and Utilities disc.

If PSA is invoked:

a.The PSA will start running tests.

b.If the PSA completes successfully,

the following message appears :

“No problems have been found with this system so far. Do you want to run the remaining memory tests? This will take about 30 minutes or more.

Do you want to continue? (Recommended).”

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Contents SETUP GUIDE Page SETUP GUIDE July 2010 P/N N0KR7 Rev. A00 Contents Solving Problems Index Contents Setting Up Your XPS Laptop Before Setting Up Your ComputerConnect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Microsoft Windows Create System Recovery Media Recommended Setting Up Your XPS Laptop Install the SIM Card Optional Battery bay SIM card slot Enable or Disable Wireless Optional Setting Up Your XPS Laptop Set Up Wireless Display Optional Set Up the TV Tuner Optional Setting Up a Wireless Connection Setting Up a Wired ConnectionConnect to the Internet Optional Setting Up Your Internet Connection Using Your XPS Laptop Right View FeaturesUsing Your XPS Laptop Using Your XPS Laptop Using Your XPS Laptop Left View Features Front View Features Back View Features Using Your XPS Laptop Computer Base and Keyboard Features Using Your XPS Laptop Using Your XPS Laptop Using Your XPS Laptop Battery Status Light Status Lights and IndicatorsPower Button Light Or XPS Logo Light Disabling Battery Charging Touch Pad Gestures ScrollZoom Multimedia Control Keys System SetupWindows Mobility Center Using Your XPS Laptop Control Strip Features Using Your XPS Laptop Using the Optical Drive Using the Emergency Eject HoleUsing Your XPS Laptop Display Features Using Your XPS Laptop Touch Screen Gestures Optional ZoomRotate Removing and Replacing the Battery Battery release latch Tabs FastAccess Facial Recognition Software FeaturesProductivity and Communication Dell DataSafe Online Backup Entertainment and MultimediaDell Stage Optional Using Your XPS Laptop Nvidia Optimus Technology Changing the Application Profile Settings Free Fall SensorAdd an Icon Dell Dock OptionalAdd a Category Remove a Category or IconSolving Problems Beep CodesTouch Screen Problems Wireless Connections Network ProblemsWired Connections Power Problems Memory Problems Lockups and Software Problems Solving Problems Using Support Tools Dell Support CenterMy Dell Downloads System MessagesUsing Support Tools Dell Diagnostics Hardware TroubleshooterStarting Dell Diagnostics From Your Hard Drive If PSA is invokedIf PSA is not invoked Starting Dell Diagnostics From Drivers and Utilities Disc Insert the Drivers and Utilities discRemove the Drivers and Utilities disc Restoring Your Operating System Starting System Restore System RestoreUndoing the Last System Restore Dell DataSafe Local Backup Dell DataSafe Local Backup BasicUpgrading to Dell DataSafe Local Backup Professional System Recovery Media Dell Factory Image Restore Starting Dell Factory Image RestoreRestoring Your Operating System Getting Help Technical Support and Customer Service DellConnectDell Support Websites Online ServicesDell Support E-mail Addresses Automated Order-Status Service Product InformationReturning Items for Repair Under Warranty or for Credit Getting Help Locating Your Service Tag Before You CallGetting Help Contacting Dell Finding More Information and Resources If you need to SeeFinding More Information and Resources Computer Information SpecificationsComputer Model MemoryConnectors PdifCommunications Media Card ReaderCamera AudioVideo DisplayBattery AC AdapterTouch Pad Keyboard BacklitPhysical Computer Environment Appendix Macrovision Product NoticeVDC Index ISP Index Index Page 0N0KR7A00