Dell P11F setup guide Starting Dell Diagnostics From Drivers and Utilities Disc

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Using Support Tools

Starting Dell Diagnostics From the

Drivers and Utilities Disc

NOTE: The Drivers and Utilities disc may not ship with your computer.

1.Insert the Drivers and Utilities disc.

2.Shut down and restart the computer. When the DELLlogo appears, press <F12> immediately.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.

3.When the boot device list appears, highlight CD/DVD/CD-RW and press <Enter>.

4.Select the Boot from CD-ROM option from the menu that appears and press <Enter>.

5.Type 1 to start the CD menu and press <Enter> to proceed.

6.Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.

7.Select the test you want to run.

8.If a problem is encountered during a test, a message with an error code and a description of the problem appears on your screen. Write down the error code and problem description and contact Dell (see “Contacting Dell” on page 87) for assistance.

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Contents SETUP GUIDE Page SETUP GUIDE July 2010 P/N N0KR7 Rev. A00 Contents Solving Problems Index Contents Setting Up Your XPS Laptop Before Setting Up Your ComputerConnect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Microsoft Windows Create System Recovery Media Recommended Setting Up Your XPS Laptop Install the SIM Card Optional Battery bay SIM card slot Enable or Disable Wireless Optional Setting Up Your XPS Laptop Set Up Wireless Display Optional Set Up the TV Tuner Optional Setting Up a Wired Connection Setting Up a Wireless ConnectionConnect to the Internet Optional Setting Up Your Internet Connection Using Your XPS Laptop Right View FeaturesUsing Your XPS Laptop Using Your XPS Laptop Using Your XPS Laptop Left View Features Front View Features Back View Features Using Your XPS Laptop Computer Base and Keyboard Features Using Your XPS Laptop Using Your XPS Laptop Using Your XPS Laptop Status Lights and Indicators Battery Status LightPower Button Light Or XPS Logo Light Disabling Battery Charging Touch Pad Gestures ScrollZoom System Setup Multimedia Control KeysWindows Mobility Center Using Your XPS Laptop Control Strip Features Using Your XPS Laptop Using the Optical Drive Using the Emergency Eject HoleUsing Your XPS Laptop Display Features Using Your XPS Laptop Touch Screen Gestures Optional ZoomRotate Removing and Replacing the Battery Battery release latch Tabs Software Features FastAccess Facial RecognitionProductivity and Communication Dell DataSafe Online Backup Entertainment and MultimediaDell Stage Optional Using Your XPS Laptop Nvidia Optimus Technology Changing the Application Profile Settings Free Fall SensorDell Dock Optional Add a CategoryAdd an Icon Remove a Category or IconSolving Problems Beep CodesTouch Screen Problems Network Problems Wireless ConnectionsWired Connections Power Problems Memory Problems Lockups and Software Problems Solving Problems Using Support Tools Dell Support CenterMy Dell Downloads System MessagesUsing Support Tools Dell Diagnostics Hardware TroubleshooterStarting Dell Diagnostics From Your Hard Drive If PSA is invokedIf PSA is not invoked Starting Dell Diagnostics From Drivers and Utilities Disc Insert the Drivers and Utilities discRemove the Drivers and Utilities disc Restoring Your Operating System System Restore Starting System RestoreUndoing the Last System Restore Dell DataSafe Local Backup Dell DataSafe Local Backup BasicUpgrading to Dell DataSafe Local Backup Professional System Recovery Media Dell Factory Image Restore Starting Dell Factory Image RestoreRestoring Your Operating System Getting Help Technical Support and Customer Service DellConnectOnline Services Dell Support WebsitesDell Support E-mail Addresses Automated Order-Status Service Product InformationReturning Items for Repair Under Warranty or for Credit Getting Help Locating Your Service Tag Before You CallGetting Help Contacting Dell Finding More Information and Resources If you need to SeeFinding More Information and Resources Specifications Computer ModelComputer Information MemoryConnectors PdifMedia Card Reader CameraCommunications AudioVideo DisplayBattery AC AdapterKeyboard Backlit Touch PadPhysical Computer Environment Appendix Macrovision Product NoticeVDC Index ISP Index Index Page 0N0KR7A00