Dell P11F setup guide Technical Support and Customer Service, DellConnect

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Getting Help

Technical Support and Customer Service

Dell’s support service is available to answer your questions about Dell hardware. Our support staff use computer-based diagnostics to provide fast, accurate answers.

To contact Dell’s support service, see “Before You Call” on page 85 and then see the contact information for your region or go to support.dell.com.

DellConnect

DellConnect™ is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to www.dell.com/DellConnect.

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Contents SETUP GUIDE Page SETUP GUIDE July 2010 P/N N0KR7 Rev. A00 Contents Solving Problems Index Contents Setting Up Your XPS Laptop Before Setting Up Your ComputerConnect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Microsoft Windows Create System Recovery Media Recommended Setting Up Your XPS Laptop Install the SIM Card Optional Battery bay SIM card slot Enable or Disable Wireless Optional Setting Up Your XPS Laptop Set Up Wireless Display Optional Set Up the TV Tuner Optional Setting Up a Wireless Connection Setting Up a Wired ConnectionConnect to the Internet Optional Setting Up Your Internet Connection Using Your XPS Laptop Right View FeaturesUsing Your XPS Laptop Using Your XPS Laptop Using Your XPS Laptop Left View Features Front View Features Back View Features Using Your XPS Laptop Computer Base and Keyboard Features Using Your XPS Laptop Using Your XPS Laptop Using Your XPS Laptop Battery Status Light Status Lights and IndicatorsPower Button Light Or XPS Logo Light Disabling Battery Charging Touch Pad Gestures ScrollZoom Multimedia Control Keys System SetupWindows Mobility Center Using Your XPS Laptop Control Strip Features Using Your XPS Laptop Using the Optical Drive Using the Emergency Eject HoleUsing Your XPS Laptop Display Features Using Your XPS Laptop Touch Screen Gestures Optional ZoomRotate Removing and Replacing the Battery Battery release latch Tabs FastAccess Facial Recognition Software FeaturesProductivity and Communication Dell DataSafe Online Backup Entertainment and MultimediaDell Stage Optional Using Your XPS Laptop Nvidia Optimus Technology Changing the Application Profile Settings Free Fall SensorAdd an Icon Dell Dock OptionalAdd a Category Remove a Category or IconSolving Problems Beep CodesTouch Screen Problems Wireless Connections Network ProblemsWired Connections Power Problems Memory Problems Lockups and Software Problems Solving Problems Using Support Tools Dell Support CenterMy Dell Downloads System MessagesUsing Support Tools Dell Diagnostics Hardware TroubleshooterStarting Dell Diagnostics From Your Hard Drive If PSA is invokedIf PSA is not invoked Starting Dell Diagnostics From Drivers and Utilities Disc Insert the Drivers and Utilities discRemove the Drivers and Utilities disc Restoring Your Operating System Starting System Restore System RestoreUndoing the Last System Restore Dell DataSafe Local Backup Dell DataSafe Local Backup BasicUpgrading to Dell DataSafe Local Backup Professional System Recovery Media Dell Factory Image Restore Starting Dell Factory Image RestoreRestoring Your Operating System Getting Help Technical Support and Customer Service DellConnectDell Support Websites Online ServicesDell Support E-mail Addresses Automated Order-Status Service Product InformationReturning Items for Repair Under Warranty or for Credit Getting Help Locating Your Service Tag Before You CallGetting Help Contacting Dell Finding More Information and Resources If you need to SeeFinding More Information and Resources Computer Information SpecificationsComputer Model MemoryConnectors PdifCommunications Media Card ReaderCamera AudioVideo DisplayBattery AC AdapterTouch Pad Keyboard BacklitPhysical Computer Environment Appendix Macrovision Product NoticeVDC Index ISP Index Index Page 0N0KR7A00