Dell DCRM If a program stops responding End the program, Click Applications, Click End Task

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Solving Problems

Lockups and Software Problems

If the computer does not start up — Ensure that the power cable is firmly connected to the computer and to the electrical outlet.

If a program stops responding — End the program:

1.Press <Ctrl><Shift><Esc> simultaneously.

2.Click Applications.

3.Select the program that is no longer responding

4.Click End Task.

If a program crashes repeatedly — Check the software documentation. If necessary, uninstall and then reinstall the program.

NOTE: Software usually includes installation instructions in its documentation or on CD.

If the computer stops responding or a solid blue screen appears —

CAUTION: You might lose data if you are unable to perform an operating system shutdown.

If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least

8 to 10 seconds until the computer turns off. Then restart your computer.

If a program is designed for an earlier Microsoft® Windows® operating system — Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to an earlier version of Microsoft® Windows® operating system environments.

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Contents SETUP GUIDE Page SETUP GUIDE June 2010 P/N NWK08 Rev. A01 Contents Index Setting Up Your Studio XPS Desktop Before Setting Up Your Computer Connect the Keyboard and Mouse Connect the Display Connection Type Computer Cable Display Connect the Network Cable Optional Connect the Power Cable Press the Power Button Set Up Microsoft Windows Create System Recovery Media Recommended Setting Up a Wired Connection Connect to the Internet OptionalSetting Up a Wireless Connection Setting Up Your Internet ConnectionClick Start → Control Panel Connect to the Internet window appears Using Your Studio XPS Desktop Front View FeaturesUsing Your Studio XPS Desktop Top View Features USB 2.0 connectors 3 Connect Hard-drive activity light Turns onBack View Features Using Your Studio XPS Desktop Back Panel Connectors Using Your Studio XPS Desktop Software Features Productivity and CommunicationEntertainment and Multimedia Dell Dock Add a CategoryAdd an Icon Remove a Category or IconDell DataSafe Online Backup Solving Problems Beep Code Possible ProblemBeep Codes Network Problems Wireless ConnectionsWired Connections If the network connection is lostPower Problems If the power light is solid amber Memory Problems If you experience other memory problemsIf you receive an insufficient memory message If a program stops responding End the program Click ApplicationsClick End Task Start menu Using Support Tools Dell Support CenterAssistance from Dell Technical About Your System SystemMy Dell Downloads System MessagesCPU fan failure CPU fan has failed. CPU Hardware Troubleshooter Click Start → Help and SupportDell Diagnostics Starting Dell Diagnostics From Your Hard DriveIf PSA is invoked Insert the Drivers and Utilities disc Remove the Drivers and Utilities disc Restoring Your Operating System Option UseSystem Restore Starting System RestoreUndoing the Last System Restore Click Undo my last restoration and click NextDell DataSafe Local Backup Dell DataSafe Local Backup BasicUpgrading to Dell DataSafe Local Backup Professional Click Upgrade NowSelect Repair Your Computer System Recovery Media Dell Factory Image Restore Performing Dell Factory Image Restore Getting Help Technical Support and Customer Service DellConnectOnline Services Dell Support websitesDell Support e-mail addresses Automated Order-Status Service Product InformationReturning Items for Repair Under Warranty or for Credit Diagnostic Checklist Before You CallContacting Dell For customers in the United States, call 800-WWW-DELLFinding More Information and Resources If you need to SeeDell Support Center. To launch the Dell Specifications Computer ModelComputer Information DrivesExternal Connectors MemoryCommunication VideoAudio Expansion SlotsPower Memory Card ReaderPhysical Computer Environment Appendix Macrovision Product NoticeImporter DcrmIndex Index Index Page Page 0NWK08A01