Dell DCRM, 0NWK08A01 Contacting Dell, For customers in the United States, call 800-WWW-DELL

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See your operating system documentation to determine the contents of the computer’s start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell.

Error message, beep code, or diagnostic code:

Description of problem and troubleshooting procedures you performed:

Getting Help

Contacting Dell

For customers in the United States, call 800-WWW-DELL (800-999-3355).

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone- based support and service options. Availability varies by country and product, and some services may not be available in your area.

To contact Dell for sales, technical support, or customer service issues:

1.Visit www.dell.com/contactdell.

2.Select your country or region.

3.Select the appropriate service or support link based on your need.

4.Choose the method of contacting Dell that is convenient for you.

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Contents SETUP GUIDE Page SETUP GUIDE June 2010 P/N NWK08 Rev. A01 Contents Index Setting Up Your Studio XPS Desktop Before Setting Up Your Computer Connect the Keyboard and Mouse Connect the Display Connection Type Computer Cable Display Connect the Network Cable Optional Connect the Power Cable Press the Power Button Set Up Microsoft Windows Create System Recovery Media Recommended Connect to the Internet Optional Setting Up a Wired ConnectionClick Start → Control Panel Setting Up a Wireless ConnectionSetting Up Your Internet Connection Connect to the Internet window appears Front View Features Using Your Studio XPS DesktopUsing Your Studio XPS Desktop Top View Features Hard-drive activity light Turns on USB 2.0 connectors 3 ConnectBack View Features Using Your Studio XPS Desktop Back Panel Connectors Using Your Studio XPS Desktop Entertainment and Multimedia Software FeaturesProductivity and Communication Remove a Category or Icon Dell DockAdd a Category Add an IconDell DataSafe Online Backup Beep Codes Solving ProblemsBeep Code Possible Problem If the network connection is lost Network ProblemsWireless Connections Wired ConnectionsPower Problems If the power light is solid amber If you receive an insufficient memory message Memory ProblemsIf you experience other memory problems Click End Task If a program stops responding End the programClick Applications Start menu About Your System System Using Support ToolsDell Support Center Assistance from Dell TechnicalSystem Messages My Dell DownloadsCPU fan failure CPU fan has failed. CPU Click Start → Help and Support Hardware TroubleshooterStarting Dell Diagnostics From Your Hard Drive Dell DiagnosticsIf PSA is invoked Insert the Drivers and Utilities disc Remove the Drivers and Utilities disc Option Use Restoring Your Operating SystemClick Undo my last restoration and click Next System RestoreStarting System Restore Undoing the Last System RestoreDell DataSafe Local Backup Basic Dell DataSafe Local BackupSelect Repair Your Computer Upgrading to Dell DataSafe Local Backup ProfessionalClick Upgrade Now System Recovery Media Dell Factory Image Restore Performing Dell Factory Image Restore Getting Help DellConnect Technical Support and Customer ServiceDell Support e-mail addresses Online ServicesDell Support websites Product Information Automated Order-Status ServiceReturning Items for Repair Under Warranty or for Credit Before You Call Diagnostic ChecklistFor customers in the United States, call 800-WWW-DELL Contacting DellIf you need to See Finding More Information and ResourcesDell Support Center. To launch the Dell Drives SpecificationsComputer Model Computer InformationMemory External ConnectorsExpansion Slots CommunicationVideo AudioPhysical PowerMemory Card Reader Computer Environment Macrovision Product Notice AppendixDcrm ImporterIndex Index Index Page Page 0NWK08A01