Dell NWK08, DCRM Using Support Tools, Dell Support Center, Assistance from Dell Technical

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Using Support Tools

Dell Support Center

The Dell Support Center helps you find the service, support, and system-specific information you need.

To launch the application, click the		icon in
the taskbar.
the taskbar.

The Dell Support Center home page displays your computer’s model number, service tag, express service code, and service contact information.

The home page also provides links to access:

Self Help (Troubleshooting, Security, System Performance, Network/Internet, Backup/ Recovery, and Windows operating system)

Alerts (technical support alerts relevant to your computer)

Assistance from Dell (Technical

Support with DellConnect™,

Customer Service, Training and

Tutorials, How-To Help with

Solution Station™, and Online

Scan with PC CheckUp)

About Your System (System

Documentation, Warranty

Information, System Information,

Upgrades & Accessories)

For more information about Dell Support Center and available support tools, click the Services tab on support.dell.com.

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Contents SETUP GUIDE Page SETUP GUIDE June 2010 P/N NWK08 Rev. A01 Contents Index Setting Up Your Studio XPS Desktop Before Setting Up Your Computer Connect the Keyboard and Mouse Connect the Display Connection Type Computer Cable Display Connect the Network Cable Optional Connect the Power Cable Press the Power Button Set Up Microsoft Windows Create System Recovery Media Recommended Setting Up a Wired Connection Connect to the Internet OptionalClick Start → Control Panel Setting Up a Wireless ConnectionSetting Up Your Internet Connection Connect to the Internet window appears Using Your Studio XPS Desktop Front View FeaturesUsing Your Studio XPS Desktop Top View Features USB 2.0 connectors 3 Connect Hard-drive activity light Turns onBack View Features Using Your Studio XPS Desktop Back Panel Connectors Using Your Studio XPS Desktop Entertainment and Multimedia Software FeaturesProductivity and Communication Add an Icon Dell DockAdd a Category Remove a Category or IconDell DataSafe Online Backup Beep Codes Solving ProblemsBeep Code Possible Problem Wired Connections Network ProblemsWireless Connections If the network connection is lostPower Problems If the power light is solid amber If you receive an insufficient memory message Memory ProblemsIf you experience other memory problems Click End Task If a program stops responding End the programClick Applications Start menu Assistance from Dell Technical Using Support ToolsDell Support Center About Your System SystemMy Dell Downloads System MessagesCPU fan failure CPU fan has failed. CPU Hardware Troubleshooter Click Start → Help and SupportDell Diagnostics Starting Dell Diagnostics From Your Hard DriveIf PSA is invoked Insert the Drivers and Utilities disc Remove the Drivers and Utilities disc Restoring Your Operating System Option UseUndoing the Last System Restore System RestoreStarting System Restore Click Undo my last restoration and click NextDell DataSafe Local Backup Dell DataSafe Local Backup BasicSelect Repair Your Computer Upgrading to Dell DataSafe Local Backup ProfessionalClick Upgrade Now System Recovery Media Dell Factory Image Restore Performing Dell Factory Image Restore Getting Help Technical Support and Customer Service DellConnectDell Support e-mail addresses Online ServicesDell Support websites Automated Order-Status Service Product InformationReturning Items for Repair Under Warranty or for Credit Diagnostic Checklist Before You CallContacting Dell For customers in the United States, call 800-WWW-DELLFinding More Information and Resources If you need to SeeDell Support Center. To launch the Dell Computer Information SpecificationsComputer Model DrivesExternal Connectors MemoryAudio CommunicationVideo Expansion SlotsPhysical PowerMemory Card Reader Computer Environment Appendix Macrovision Product NoticeImporter DcrmIndex Index Index Page Page 0NWK08A01