Dell PP24L manual Touch Pad or Mouse Problems, No sound from headphones, 103

Page 101

RUN THE DELL DIAGNOSTICS—See "Dell Diagnostics" on page 83.

NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off.

No sound from headphones

CHECK THE HEADPHONE CABLE CONNECTION—Ensure that the headphone cable is securely inserted into the headphone connector.

ADJUST THE WINDOWS VOLUME CONTROL—Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

Touch Pad or Mouse Problems

CHECK THE TOUCH PAD SETTINGS—

1Click the Start button, click Control Panel, and then click Printers and Other Hardware.

2Click Mouse.

3Try adjusting the settings.

CHECK THE MOUSE CABLE—Shut down the computer. Disconnect the mouse cable, check it for damage, and firmly reconnect the cable.

If you are using a mouse extension cable, disconnect it and connect the mouse directly to the computer.

TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE, CHECK THE TOUCH PAD—

1Shut down the computer.

2Disconnect the mouse.

3Turn on the computer.

4At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it.

If the touch pad operates correctly, the mouse may be defective.

CHECK THE SYSTEM SETUP PROGRAM SETTINGS—Verify that the system setup program lists the correct device for the pointing device option. (The computer automatically recognizes a USB mouse without making any setting adjustments.)

TEST THE MOUSE CONTROLLER—To test the mouse controller (which affects pointer movement) and the operation of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the Dell Diagnostics (see "Dell Diagnostics" on page 83).

REINSTALL THE TOUCH PAD DRIVER—See "Reinstalling Drivers and Utilities" on page 116.

Troubleshooting

103

Page 100 Page 102
Image 101
Page 100 Page 102
Contents User’s Guide September HN566 Contents Using the Keyboard Setting Up and Using Networks Using Cards Troubleshooting Intel Active Management Technology System Setup Program Reinstalling Software Dell QuickSet Traveling With Your Computer Support.dell.com Finding InformationWhat Are You Looking For? Find It Here What Are You Looking For? Dell Support Website support.dell.com Dell QuickSet Help Front View About Your ComputerV I C E S T a T U S L I G H T S Light is flashing Y B O a R D S T a T U S L I G H T S Left Side View Disables wireless devices Right Side View Back View Connects serial devices, such as a mouse or handheld device Bottom View About Your Computer About Your Computer Microsoft Windows XP Start the Files and Settings Transfer WizardTransferring Information to a New Computer Click Start→ Files and Settings Transfer Wizard Easy Transfer Cable for Windows Vista Microsoft Windows VistaTransferring Information to a New Computer Battery Performance Using a BatteryDell QuickSet Battery Meter Checking the Battery ChargeMicrosoft Windows Power Meter Charge GaugeLow-Battery Warning Conserving Battery PowerCheck the Battery Charge Check the Battery HealthHibernate Mode Power Management ModesStandby and Sleep Mode Charging the Battery Configuring Power Management SettingsAccessing Power Options Properties Windows XPReplacing the Battery Battery Errors Storing a BatteryUsing a Battery Numeric Keypad Using the KeyboardKey Combinations Touch Pad Mouse Properties window Changing the Track Stick CapCustomizing the Touch Pad and Track Stick Using the Keyboard Using the Keyboard Using the Ambient Light Sensor Using the DisplayAdjusting Brightness Switching the Video Image Under Pick a category, click Appearance and Themes Setting Display Resolution and Refresh RateDual Independent Display Mode Swapping Primary and Secondary Displays Click the Settings tab→ Advanced→ Displays tabConnecting a Network or Broadband Modem Cable Setting Up and Using NetworksSelect an option under Choose a connection option Wireless Local Area NetworkWhat You Need to Establish a Wlan Connection Right-clickWireless Network Connection Click Properties Checking Your Wireless Network CardStart Button and Connect To Option Order Confirmation for Your ComputerConnecting to a Wlan Click Start→ Connect To→ Manage wireless networks Determining the Wireless Network Device ManagerHelp and Support Completing the Connection to the WlanMobile Broadband or Wireless Wide Area Network Checking Your Dell Mobile Broadband Card Connecting to a Mobile Broadband NetworkClick Start→ All Programs→ Dell Wireless Enabling/Disabling the Dell Mobile Broadband Card Dell Wi-Fi Catcher Network LocatorLocation Profile Settings General Mobility Settings Microsoft Windows Firewall Setting Up and Using Networks Playing Media Using MultimediaDVD player includes the following basic buttons Copying Media How to Copy MediaUsing Blank Media Media Type Read Write Rewritable Helpful TipsAdjusting the Volume Under Personalization, click Adjust Screen Resolution Adjusting the PictureMicrosoft Windows XP Operating System Microsoft Windows Vista Operating SystemCard Types Using CardsPC Card Installing a PC Card or ExpressCardExtended Cards Removing a Card or Blank Using Cards Smart Card Securing Your ComputerSecurity Cable Lock About Smart Cards Installing a Smart CardPasswords Type of Password Features About PasswordsUsing a Primary or System Password Using a Hard Drive Password Using an Administrator PasswordTrusted Platform Module TPM Enabling the TPM FeatureSecurity Management Software Using the Security Management SoftwareComputer Tracking Software Activating the Security Management SoftwareIf Your Computer Is Lost or Stolen Cleaning a Non-Optical Mouse Cleaning Your ComputerComputer, Keyboard, and Display Touch PadCDs and DVDs Cleaning an Optical MouseFloppy Drive Diagnostic Light Codes During Post TroubleshootingDiagnostic Lights Light Pattern Suggested ResolutionWhen to Use the Dell Diagnostics Dell Technical Update ServiceDell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Option Function Dell Diagnostics Main MenuTab Function Accessing the Dell Support UtilityDell Support Utility Click Dell Support and point to Dell Support Settings Drive ProblemsClicking the Dell Support Icon Double-Clicking the Dell Support IconHard drive problems Media drive problemsProblems writing to a CD/DVD-RW drive If you hear an unfamiliar scraping or grinding soundMail, Modem, and Internet Problems Error Messages Troubleshooting Troubleshooting Click Add or Remove Programs Keyboard Problems Ieee 1394 Device ProblemsExternal Keyboard problems Click Printers and Other HardwareUnexpected characters Lockups and Software ProblemsComputer does not start up Computer stops respondingProgram stops responding or crashes repeatedly Other software problemsSolid blue screen appears Click Task ManagerNetwork Problems Memory ProblemsMobile Broadband Wireless Wide Area Network Wireless Local Area Network WlanGeneral Icon on the WindowsPower Problems PC Card ProblemsDocking Power Considerations Ensuring Sufficient Power for Your ComputerDocking While the Computer Is Running 100Scanner Problems Printer ProblemsAC Power Loss While the Computer Is Docked 101No sound from integrated speakers Sound and Speaker ProblemsNo sound from external speakers 102103 Touch Pad or Mouse ProblemsNo sound from headphones If the display is blank Video and Display ProblemsIf the display is difficult to read Click Appearance and Themes105 If only part of the display is readableTroubleshooting 107 IAMT FeaturesIntel Active Management Technology Out-of-Band Management Accessing iAMT setupTurning off iAMT Select Return to Previous Menu twice109 Unsupported AMT FeaturesUSB Provisioning Intel Active Management Technology Viewing the System Setup Screens System Setup ProgramOverview 111Changing the Boot Sequence System Setup ScreensCommonly Used Options Diskette Drive Modular bay HDD Internal HDD Optical DriveChanging Printer Modes Performing a One-Time BootChanging COM Ports 113System Setup Program What Is a Driver? Reinstalling SoftwareDrivers Identifying DriversInstalling Drivers in the Correct Order Reinstalling Drivers and UtilitiesUsing Windows Device Driver Rollback 116117 Using the Drivers and Utilities MediaClick the Drivers tab→ Roll Back Driver 118 Manually Reinstalling DriversUsing Microsoft Windows System Restore Using the Hardware Troubleshooter ToolRestoring Your Operating System Microsoft Windows XPEnabling System Restore 120 Starting System RestoreUndoing the Last System Restore Reinstalling Windows Using the Operating System MediaBefore You Begin 121122 Before You Begin Adding and Replacing PartsRecommended Tools Turning Off Your Computer124 Before Working Inside Your Computer125 Hinge Cover126 Keyboard127 Internal Card With Bluetooth Wireless Technology128 Coin-Cell Battery129 Memory130 131 132 133 134 Wireless Local Area Network Wlan Card135 136 137 Mobile Broadband Card138 139 140 Subscriber Identity Module SIM Card141 Hard Drive142 Media BayRemoving Media Bay Devices 143 FCM Flash Cache Module144 145 Adding and Replacing Parts 147 Dell QuickSetDell QuickSet Identifying Your Computer Traveling With Your ComputerPacking the Computer 149150 Travel TipsTraveling by Air 151 SpecificationsProcessor System Information152 Ports and ConnectorsPCI-E Card MemoryVideo 153Communications Display 154Audio 155 BatteryKeyboard Touch PadAC Adapter 156Fingerprint Reader optional 157Physical EnvironmentalSpecifications Getting Help Technical Support and Customer ServiceObtaining Assistance 159160 DellConnect Online ServicesAutoTech Service Problems With Your OrderAutomated Order-Status Service 161162 Before You Call163 Diagnostics Checklist164 Contacting DellVisit support.dell.com FCC Notice U.S. Only AppendixFCC Class B 165166 Macrovision Product Notice167 Glossary168 Product ID169 170 171 172 Module bay See media bay173 174 175 Video resolution See resolution176
Related manuals
Manual 168 pages 50.12 Kb Manual 76 pages 27.43 Kb

PP24L specifications

The Dell PP24L, also known as the Dell Latitude E6430, is a robust and reliable laptop that has been designed primarily for business professionals and frequent travelers. This laptop combines functionality with durability, making it an ideal choice for those who require a dependable workhorse that can withstand daily use.

One of the standout features of the Dell PP24L is its solid build quality. It utilizes a magnesium alloy chassis and a brushed aluminum lid, which not only provide a premium feel but also enhance durability. The laptop has passed various military-grade tests, ensuring it can withstand harsh conditions like high temperatures, vibrations, and humidity.

In terms of performance, the PP24L is equipped with Intel’s third-generation Core processors, offering a range of options from i3 to i7. This ensures that users can select the right balance of power and efficiency for their tasks, whether it's basic document editing or demanding applications. The laptop supports up to 16GB of RAM, allowing for seamless multitasking and improved performance for more intensive applications.

The Dell PP24L also features a 14-inch display with an option for HD (1366 x 768) or HD+ (1600 x 900) resolution. The anti-glare screen is designed to reduce reflections, making it easier to work in various lighting conditions, a significant advantage for professionals who often find themselves in different environments.

Connectivity is another area where the Dell PP24L shines. It offers a range of ports, including USB 3.0, USB 2.0, HDMI, and a VGA port, as well as an optional ExpressCard slot and Smart Card reader for enhanced security features. This wide range of ports ensures that users can connect to various devices and peripherals without needing additional dongles or adapters.

Battery life is critical for mobile professionals, and the Dell PP24L does not disappoint in this aspect. It can be configured with different battery options, including a 6-cell or a high-capacity 9-cell battery, providing the flexibility needed for extensive use without the need for constant recharging.

In conclusion, the Dell PP24L is a versatile and durable laptop that meets the needs of business professionals and frequent travelers. With its solid build quality, powerful performance options, excellent connectivity, and long battery life, it continues to be a preferred choice for those seeking reliability in their computing devices.
Top Page Image Contents