Dell PP24L manual Before You Call, 162

Page 160

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You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted.

Returns that are missing any of the preceding requirements will be refused at Dell’s receiving dock and returned to you.

Before You Call

NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom of your computer).

Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 163). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is available.

CAUTION: Before working inside your computer, follow the safety instructions in your Product Information Guide.

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Getting Help

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Contents User’s Guide September HN566 Contents Using the Keyboard Setting Up and Using Networks Using Cards Troubleshooting Intel Active Management Technology System Setup Program Reinstalling Software Dell QuickSet Traveling With Your Computer What Are You Looking For? Find It Here Finding InformationSupport.dell.com What Are You Looking For? Dell Support Website support.dell.com Dell QuickSet Help About Your Computer Front ViewV I C E S T a T U S L I G H T S Light is flashing Y B O a R D S T a T U S L I G H T S Left Side View Disables wireless devices Right Side View Back View Connects serial devices, such as a mouse or handheld device Bottom View About Your Computer About Your Computer Transferring Information to a New Computer Start the Files and Settings Transfer WizardMicrosoft Windows XP Click Start→ Files and Settings Transfer Wizard Microsoft Windows Vista Easy Transfer Cable for Windows VistaTransferring Information to a New Computer Using a Battery Battery PerformanceChecking the Battery Charge Dell QuickSet Battery MeterMicrosoft Windows Power Meter Charge GaugeConserving Battery Power Low-Battery WarningCheck the Battery Charge Check the Battery HealthStandby and Sleep Mode Power Management ModesHibernate Mode Configuring Power Management Settings Charging the BatteryAccessing Power Options Properties Windows XPReplacing the Battery Storing a Battery Battery ErrorsUsing a Battery Using the Keyboard Numeric KeypadKey Combinations Touch Pad Customizing the Touch Pad and Track Stick Changing the Track Stick CapMouse Properties window Using the Keyboard Using the Keyboard Adjusting Brightness Using the DisplayUsing the Ambient Light Sensor Switching the Video Image Dual Independent Display Mode Setting Display Resolution and Refresh RateUnder Pick a category, click Appearance and Themes Click the Settings tab→ Advanced→ Displays tab Swapping Primary and Secondary DisplaysSetting Up and Using Networks Connecting a Network or Broadband Modem CableWhat You Need to Establish a Wlan Connection Wireless Local Area NetworkSelect an option under Choose a connection option Checking Your Wireless Network Card Right-clickWireless Network Connection Click PropertiesStart Button and Connect To Option Order Confirmation for Your ComputerConnecting to a Wlan Determining the Wireless Network Device Manager Click Start→ Connect To→ Manage wireless networksHelp and Support Completing the Connection to the WlanMobile Broadband or Wireless Wide Area Network Click Start→ All Programs→ Dell Wireless Connecting to a Mobile Broadband NetworkChecking Your Dell Mobile Broadband Card Location Profile Settings General Mobility Settings Dell Wi-Fi Catcher Network LocatorEnabling/Disabling the Dell Mobile Broadband Card Microsoft Windows Firewall Setting Up and Using Networks Using Multimedia Playing MediaDVD player includes the following basic buttons Using Blank Media How to Copy MediaCopying Media Helpful Tips Media Type Read Write RewritableAdjusting the Volume Adjusting the Picture Under Personalization, click Adjust Screen ResolutionMicrosoft Windows XP Operating System Microsoft Windows Vista Operating SystemUsing Cards Card TypesExtended Cards Installing a PC Card or ExpressCardPC Card Removing a Card or Blank Using Cards Security Cable Lock Securing Your ComputerSmart Card Installing a Smart Card About Smart CardsPasswords Using a Primary or System Password About PasswordsType of Password Features Using an Administrator Password Using a Hard Drive PasswordEnabling the TPM Feature Trusted Platform Module TPMUsing the Security Management Software Security Management SoftwareComputer Tracking Software Activating the Security Management SoftwareIf Your Computer Is Lost or Stolen Cleaning Your Computer Cleaning a Non-Optical MouseComputer, Keyboard, and Display Touch PadFloppy Drive Cleaning an Optical MouseCDs and DVDs Diagnostic Lights TroubleshootingDiagnostic Light Codes During Post Suggested Resolution Light PatternDell Diagnostics Dell Technical Update ServiceWhen to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Dell Diagnostics Main Menu Option FunctionDell Support Utility Accessing the Dell Support UtilityTab Function Drive Problems Click Dell Support and point to Dell Support SettingsClicking the Dell Support Icon Double-Clicking the Dell Support IconMedia drive problems Hard drive problemsProblems writing to a CD/DVD-RW drive If you hear an unfamiliar scraping or grinding soundMail, Modem, and Internet Problems Error Messages Troubleshooting Troubleshooting Click Add or Remove Programs Ieee 1394 Device Problems Keyboard ProblemsExternal Keyboard problems Click Printers and Other HardwareLockups and Software Problems Unexpected charactersComputer does not start up Computer stops respondingOther software problems Program stops responding or crashes repeatedlySolid blue screen appears Click Task ManagerMemory Problems Network ProblemsWireless Local Area Network Wlan Mobile Broadband Wireless Wide Area NetworkGeneral Icon on the WindowsPC Card Problems Power ProblemsEnsuring Sufficient Power for Your Computer Docking Power ConsiderationsDocking While the Computer Is Running 100Printer Problems Scanner ProblemsAC Power Loss While the Computer Is Docked 101Sound and Speaker Problems No sound from integrated speakersNo sound from external speakers 102No sound from headphones Touch Pad or Mouse Problems103 Video and Display Problems If the display is blankIf the display is difficult to read Click Appearance and ThemesIf only part of the display is readable 105Troubleshooting Intel Active Management Technology IAMT Features107 Accessing iAMT setup Out-of-Band ManagementTurning off iAMT Select Return to Previous Menu twiceUSB Provisioning Unsupported AMT Features109 Intel Active Management Technology System Setup Program Viewing the System Setup ScreensOverview 111System Setup Screens Changing the Boot SequenceCommonly Used Options Diskette Drive Modular bay HDD Internal HDD Optical DrivePerforming a One-Time Boot Changing Printer ModesChanging COM Ports 113System Setup Program Reinstalling Software What Is a Driver?Drivers Identifying DriversReinstalling Drivers and Utilities Installing Drivers in the Correct OrderUsing Windows Device Driver Rollback 116Click the Drivers tab→ Roll Back Driver Using the Drivers and Utilities Media117 Manually Reinstalling Drivers 118Using the Hardware Troubleshooter Tool Using Microsoft Windows System RestoreRestoring Your Operating System Microsoft Windows XPUndoing the Last System Restore Starting System RestoreEnabling System Restore 120 Using the Operating System Media Reinstalling WindowsBefore You Begin 121122 Adding and Replacing Parts Before You BeginRecommended Tools Turning Off Your ComputerBefore Working Inside Your Computer 124Hinge Cover 125Keyboard 126Internal Card With Bluetooth Wireless Technology 127Coin-Cell Battery 128Memory 129130 131 132 133 Wireless Local Area Network Wlan Card 134135 136 Mobile Broadband Card 137138 139 Subscriber Identity Module SIM Card 140Hard Drive 141Removing Media Bay Devices Media Bay142 FCM Flash Cache Module 143144 145 Adding and Replacing Parts Dell QuickSet 147Dell QuickSet Traveling With Your Computer Identifying Your ComputerPacking the Computer 149Traveling by Air Travel Tips150 Specifications 151Processor System InformationPorts and Connectors 152PCI-E Card MemoryCommunications 153Video Audio 154Display Battery 155Keyboard Touch Pad156 AC Adapter157 Fingerprint Reader optionalPhysical EnvironmentalSpecifications Technical Support and Customer Service Getting HelpObtaining Assistance 159DellConnect Online Services 160Problems With Your Order AutoTech ServiceAutomated Order-Status Service 161Before You Call 162Diagnostics Checklist 163Visit support.dell.com Contacting Dell164 Appendix FCC Notice U.S. OnlyFCC Class B 165Macrovision Product Notice 166Glossary 167Product ID 168169 170 171 Module bay See media bay 172173 174 Video resolution See resolution 175176
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PP24L specifications

The Dell PP24L, also known as the Dell Latitude E6430, is a robust and reliable laptop that has been designed primarily for business professionals and frequent travelers. This laptop combines functionality with durability, making it an ideal choice for those who require a dependable workhorse that can withstand daily use.

One of the standout features of the Dell PP24L is its solid build quality. It utilizes a magnesium alloy chassis and a brushed aluminum lid, which not only provide a premium feel but also enhance durability. The laptop has passed various military-grade tests, ensuring it can withstand harsh conditions like high temperatures, vibrations, and humidity.

In terms of performance, the PP24L is equipped with Intel’s third-generation Core processors, offering a range of options from i3 to i7. This ensures that users can select the right balance of power and efficiency for their tasks, whether it's basic document editing or demanding applications. The laptop supports up to 16GB of RAM, allowing for seamless multitasking and improved performance for more intensive applications.

The Dell PP24L also features a 14-inch display with an option for HD (1366 x 768) or HD+ (1600 x 900) resolution. The anti-glare screen is designed to reduce reflections, making it easier to work in various lighting conditions, a significant advantage for professionals who often find themselves in different environments.

Connectivity is another area where the Dell PP24L shines. It offers a range of ports, including USB 3.0, USB 2.0, HDMI, and a VGA port, as well as an optional ExpressCard slot and Smart Card reader for enhanced security features. This wide range of ports ensures that users can connect to various devices and peripherals without needing additional dongles or adapters.

Battery life is critical for mobile professionals, and the Dell PP24L does not disappoint in this aspect. It can be configured with different battery options, including a 6-cell or a high-capacity 9-cell battery, providing the flexibility needed for extensive use without the need for constant recharging.

In conclusion, the Dell PP24L is a versatile and durable laptop that meets the needs of business professionals and frequent travelers. With its solid build quality, powerful performance options, excellent connectivity, and long battery life, it continues to be a preferred choice for those seeking reliability in their computing devices.
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