Dell PP24L manual Light Pattern, Suggested Resolution

Page 80

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Light Pattern

Problem Description

Suggested Resolution

 

No memory modules

• If two or more memory modules are

 

are detected.

installed, remove the modules, then

 

 

reinstall one module and restart the

 

 

computer. If the computer starts

 

 

normally, continue to install

 

 

additional memory modules (one at a

 

 

time) until you have identified a

 

 

faulty module or reinstalled all

 

 

modules without error (see "Memory"

 

 

on page 129).

 

 

• If available, install working memory of

 

 

the same type into your computer (see

 

 

"Memory" on page 129).

 

 

• If the problem persists, contact Dell

 

 

Support.

 

Memory modules are

• If two or more memory modules are

 

detected, but a

installed, remove the modules, then

 

memory failure has

reinstall one module and restart the

 

occurred.

computer. If the computer starts

 

 

normally, continue to install

 

 

additional memory modules (one at a

 

 

time) until you have identified a

 

 

faulty module or reinstalled all

 

 

modules without error (see "Memory"

 

 

on page 129).

 

 

• If available, install working memory of

 

 

the same type into your computer (see

 

 

"Memory" on page 129).

 

 

• If the problem persists, contact Dell

 

 

Support.

 

System board failure

Contact Dell Support.

 

has occurred.

 

 

A possible processor

• Reseat the processor (see "Memory"

 

failure has occurred.

on page 129).

 

 

• If the problem persists, contact Dell

 

 

Support.

82

Troubleshooting

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Contents User’s Guide September HN566 Contents Using the Keyboard Setting Up and Using Networks Using Cards Troubleshooting Intel Active Management Technology System Setup Program Reinstalling Software Dell QuickSet Traveling With Your Computer Support.dell.com Finding InformationWhat Are You Looking For? Find It Here What Are You Looking For? Dell Support Website support.dell.com Dell QuickSet Help About Your Computer Front ViewV I C E S T a T U S L I G H T S Light is flashing Y B O a R D S T a T U S L I G H T S Left Side View Disables wireless devices Right Side View Back View Connects serial devices, such as a mouse or handheld device Bottom View About Your Computer About Your Computer Microsoft Windows XP Start the Files and Settings Transfer WizardTransferring Information to a New Computer Click Start→ Files and Settings Transfer Wizard Microsoft Windows Vista Easy Transfer Cable for Windows VistaTransferring Information to a New Computer Using a Battery Battery PerformanceChecking the Battery Charge Dell QuickSet Battery MeterMicrosoft Windows Power Meter Charge GaugeConserving Battery Power Low-Battery WarningCheck the Battery Charge Check the Battery HealthHibernate Mode Power Management ModesStandby and Sleep Mode Configuring Power Management Settings Charging the BatteryAccessing Power Options Properties Windows XPReplacing the Battery Storing a Battery Battery ErrorsUsing a Battery Using the Keyboard Numeric KeypadKey Combinations Touch Pad Mouse Properties window Changing the Track Stick CapCustomizing the Touch Pad and Track Stick Using the Keyboard Using the Keyboard Using the Ambient Light Sensor Using the DisplayAdjusting Brightness Switching the Video Image Under Pick a category, click Appearance and Themes Setting Display Resolution and Refresh RateDual Independent Display Mode Click the Settings tab→ Advanced→ Displays tab Swapping Primary and Secondary DisplaysSetting Up and Using Networks Connecting a Network or Broadband Modem CableSelect an option under Choose a connection option Wireless Local Area NetworkWhat You Need to Establish a Wlan Connection Checking Your Wireless Network Card Right-clickWireless Network Connection Click PropertiesStart Button and Connect To Option Order Confirmation for Your ComputerConnecting to a Wlan Determining the Wireless Network Device Manager Click Start→ Connect To→ Manage wireless networksHelp and Support Completing the Connection to the WlanMobile Broadband or Wireless Wide Area Network Checking Your Dell Mobile Broadband Card Connecting to a Mobile Broadband NetworkClick Start→ All Programs→ Dell Wireless Enabling/Disabling the Dell Mobile Broadband Card Dell Wi-Fi Catcher Network LocatorLocation Profile Settings General Mobility Settings Microsoft Windows Firewall Setting Up and Using Networks Using Multimedia Playing MediaDVD player includes the following basic buttons Copying Media How to Copy MediaUsing Blank Media Helpful Tips Media Type Read Write RewritableAdjusting the Volume Adjusting the Picture Under Personalization, click Adjust Screen ResolutionMicrosoft Windows XP Operating System Microsoft Windows Vista Operating SystemUsing Cards Card TypesPC Card Installing a PC Card or ExpressCardExtended Cards Removing a Card or Blank Using Cards Smart Card Securing Your ComputerSecurity Cable Lock Installing a Smart Card About Smart CardsPasswords Type of Password Features About PasswordsUsing a Primary or System Password Using an Administrator Password Using a Hard Drive PasswordEnabling the TPM Feature Trusted Platform Module TPMUsing the Security Management Software Security Management SoftwareComputer Tracking Software Activating the Security Management SoftwareIf Your Computer Is Lost or Stolen Cleaning Your Computer Cleaning a Non-Optical MouseComputer, Keyboard, and Display Touch PadCDs and DVDs Cleaning an Optical MouseFloppy Drive Diagnostic Light Codes During Post TroubleshootingDiagnostic Lights Suggested Resolution Light PatternWhen to Use the Dell Diagnostics Dell Technical Update ServiceDell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Dell Diagnostics Main Menu Option FunctionTab Function Accessing the Dell Support UtilityDell Support Utility Drive Problems Click Dell Support and point to Dell Support SettingsClicking the Dell Support Icon Double-Clicking the Dell Support IconMedia drive problems Hard drive problemsProblems writing to a CD/DVD-RW drive If you hear an unfamiliar scraping or grinding soundMail, Modem, and Internet Problems Error Messages Troubleshooting Troubleshooting Click Add or Remove Programs Ieee 1394 Device Problems Keyboard ProblemsExternal Keyboard problems Click Printers and Other HardwareLockups and Software Problems Unexpected charactersComputer does not start up Computer stops respondingOther software problems Program stops responding or crashes repeatedlySolid blue screen appears Click Task ManagerMemory Problems Network ProblemsWireless Local Area Network Wlan Mobile Broadband Wireless Wide Area NetworkGeneral Icon on the WindowsPC Card Problems Power ProblemsEnsuring Sufficient Power for Your Computer Docking Power ConsiderationsDocking While the Computer Is Running 100Printer Problems Scanner ProblemsAC Power Loss While the Computer Is Docked 101Sound and Speaker Problems No sound from integrated speakersNo sound from external speakers 102103 Touch Pad or Mouse ProblemsNo sound from headphones Video and Display Problems If the display is blankIf the display is difficult to read Click Appearance and ThemesIf only part of the display is readable 105Troubleshooting 107 IAMT FeaturesIntel Active Management Technology Accessing iAMT setup Out-of-Band ManagementTurning off iAMT Select Return to Previous Menu twice109 Unsupported AMT FeaturesUSB Provisioning Intel Active Management Technology System Setup Program Viewing the System Setup ScreensOverview 111System Setup Screens Changing the Boot SequenceCommonly Used Options Diskette Drive Modular bay HDD Internal HDD Optical DrivePerforming a One-Time Boot Changing Printer ModesChanging COM Ports 113System Setup Program Reinstalling Software What Is a Driver?Drivers Identifying DriversReinstalling Drivers and Utilities Installing Drivers in the Correct OrderUsing Windows Device Driver Rollback 116117 Using the Drivers and Utilities MediaClick the Drivers tab→ Roll Back Driver Manually Reinstalling Drivers 118Using the Hardware Troubleshooter Tool Using Microsoft Windows System RestoreRestoring Your Operating System Microsoft Windows XPEnabling System Restore 120 Starting System RestoreUndoing the Last System Restore Using the Operating System Media Reinstalling WindowsBefore You Begin 121122 Adding and Replacing Parts Before You BeginRecommended Tools Turning Off Your ComputerBefore Working Inside Your Computer 124Hinge Cover 125Keyboard 126Internal Card With Bluetooth Wireless Technology 127Coin-Cell Battery 128Memory 129130 131 132 133 Wireless Local Area Network Wlan Card 134135 136 Mobile Broadband Card 137138 139 Subscriber Identity Module SIM Card 140Hard Drive 141142 Media BayRemoving Media Bay Devices FCM Flash Cache Module 143144 145 Adding and Replacing Parts Dell QuickSet 147Dell QuickSet Traveling With Your Computer Identifying Your ComputerPacking the Computer 149150 Travel TipsTraveling by Air Specifications 151Processor System InformationPorts and Connectors 152PCI-E Card MemoryVideo 153Communications Display 154Audio Battery 155Keyboard Touch Pad156 AC Adapter157 Fingerprint Reader optionalPhysical EnvironmentalSpecifications Technical Support and Customer Service Getting HelpObtaining Assistance 159DellConnect Online Services 160Problems With Your Order AutoTech ServiceAutomated Order-Status Service 161Before You Call 162Diagnostics Checklist 163164 Contacting DellVisit support.dell.com Appendix FCC Notice U.S. OnlyFCC Class B 165Macrovision Product Notice 166Glossary 167Product ID 168169 170 171 Module bay See media bay 172173 174 Video resolution See resolution 175176
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PP24L specifications

The Dell PP24L, also known as the Dell Latitude E6430, is a robust and reliable laptop that has been designed primarily for business professionals and frequent travelers. This laptop combines functionality with durability, making it an ideal choice for those who require a dependable workhorse that can withstand daily use.

One of the standout features of the Dell PP24L is its solid build quality. It utilizes a magnesium alloy chassis and a brushed aluminum lid, which not only provide a premium feel but also enhance durability. The laptop has passed various military-grade tests, ensuring it can withstand harsh conditions like high temperatures, vibrations, and humidity.

In terms of performance, the PP24L is equipped with Intel’s third-generation Core processors, offering a range of options from i3 to i7. This ensures that users can select the right balance of power and efficiency for their tasks, whether it's basic document editing or demanding applications. The laptop supports up to 16GB of RAM, allowing for seamless multitasking and improved performance for more intensive applications.

The Dell PP24L also features a 14-inch display with an option for HD (1366 x 768) or HD+ (1600 x 900) resolution. The anti-glare screen is designed to reduce reflections, making it easier to work in various lighting conditions, a significant advantage for professionals who often find themselves in different environments.

Connectivity is another area where the Dell PP24L shines. It offers a range of ports, including USB 3.0, USB 2.0, HDMI, and a VGA port, as well as an optional ExpressCard slot and Smart Card reader for enhanced security features. This wide range of ports ensures that users can connect to various devices and peripherals without needing additional dongles or adapters.

Battery life is critical for mobile professionals, and the Dell PP24L does not disappoint in this aspect. It can be configured with different battery options, including a 6-cell or a high-capacity 9-cell battery, providing the flexibility needed for extensive use without the need for constant recharging.

In conclusion, the Dell PP24L is a versatile and durable laptop that meets the needs of business professionals and frequent travelers. With its solid build quality, powerful performance options, excellent connectivity, and long battery life, it continues to be a preferred choice for those seeking reliability in their computing devices.