Dell PP24L manual Dell Diagnostics Main Menu, Option Function

Page 83

Starting the Dell Diagnostics from the Drivers and Utilities Media

1Insert the Drivers and Utilities media.

2Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.

3When the boot device list appears, highlight IDE CD-ROMDeviceCD/DVD/CD-RW Drive and press <Enter>.

4Select the Boot from CD-ROMoption from the menu that appears and press <Enter>.

5Type 1 to start the media menu and press <Enter> to proceed.

6Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.

7When the Dell Diagnostics Main Menu appears, select the test you want to run.

Dell Diagnostics Main Menu

1After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.

Option

Function

 

 

Express Test

Performs a quick test of devices. This test typically takes 10

 

to 20 minutes and requires no interaction on your part.

 

Run Express Test first to increase the possibility of tracing

 

the problem quickly.

 

 

Extended Test

Performs a thorough check of devices. This test typically

 

takes 1 hour or more and requires you to answer questions

 

periodically.

 

 

Custom Test

Tests a specific device. You can customize the tests you

 

want to run.

 

 

Symptom Tree

Lists the most common symptoms encountered and allows

 

you to select a test based on the symptom of the problem

 

you are having.

 

 

2If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.

Troubleshooting

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Contents User’s Guide September HN566 Contents Using the Keyboard Setting Up and Using Networks Using Cards Troubleshooting Intel Active Management Technology System Setup Program Reinstalling Software Dell QuickSet Traveling With Your Computer Support.dell.com Finding InformationWhat Are You Looking For? Find It Here What Are You Looking For? Dell Support Website support.dell.com Dell QuickSet Help Front View About Your ComputerV I C E S T a T U S L I G H T S Light is flashing Y B O a R D S T a T U S L I G H T S Left Side View Disables wireless devices Right Side View Back View Connects serial devices, such as a mouse or handheld device Bottom View About Your Computer About Your Computer Microsoft Windows XP Start the Files and Settings Transfer WizardTransferring Information to a New Computer Click Start→ Files and Settings Transfer Wizard Easy Transfer Cable for Windows Vista Microsoft Windows VistaTransferring Information to a New Computer Battery Performance Using a BatteryCharge Gauge Checking the Battery ChargeDell QuickSet Battery Meter Microsoft Windows Power MeterCheck the Battery Health Conserving Battery PowerLow-Battery Warning Check the Battery ChargeHibernate Mode Power Management ModesStandby and Sleep Mode Windows XP Configuring Power Management SettingsCharging the Battery Accessing Power Options PropertiesReplacing the Battery Battery Errors Storing a BatteryUsing a Battery Numeric Keypad Using the KeyboardKey Combinations Touch Pad Mouse Properties window Changing the Track Stick CapCustomizing the Touch Pad and Track Stick Using the Keyboard Using the Keyboard Using the Ambient Light Sensor Using the DisplayAdjusting Brightness Switching the Video Image Under Pick a category, click Appearance and Themes Setting Display Resolution and Refresh RateDual Independent Display Mode Swapping Primary and Secondary Displays Click the Settings tab→ Advanced→ Displays tabConnecting a Network or Broadband Modem Cable Setting Up and Using NetworksSelect an option under Choose a connection option Wireless Local Area NetworkWhat You Need to Establish a Wlan Connection Order Confirmation for Your Computer Checking Your Wireless Network CardRight-clickWireless Network Connection Click Properties Start Button and Connect To OptionConnecting to a Wlan Completing the Connection to the Wlan Determining the Wireless Network Device ManagerClick Start→ Connect To→ Manage wireless networks Help and SupportMobile Broadband or Wireless Wide Area Network Checking Your Dell Mobile Broadband Card Connecting to a Mobile Broadband NetworkClick Start→ All Programs→ Dell Wireless Enabling/Disabling the Dell Mobile Broadband Card Dell Wi-Fi Catcher Network LocatorLocation Profile Settings General Mobility Settings Microsoft Windows Firewall Setting Up and Using Networks Playing Media Using MultimediaDVD player includes the following basic buttons Copying Media How to Copy MediaUsing Blank Media Media Type Read Write Rewritable Helpful TipsAdjusting the Volume Microsoft Windows Vista Operating System Adjusting the PictureUnder Personalization, click Adjust Screen Resolution Microsoft Windows XP Operating SystemCard Types Using CardsPC Card Installing a PC Card or ExpressCardExtended Cards Removing a Card or Blank Using Cards Smart Card Securing Your ComputerSecurity Cable Lock About Smart Cards Installing a Smart CardPasswords Type of Password Features About PasswordsUsing a Primary or System Password Using a Hard Drive Password Using an Administrator PasswordTrusted Platform Module TPM Enabling the TPM FeatureActivating the Security Management Software Using the Security Management SoftwareSecurity Management Software Computer Tracking SoftwareIf Your Computer Is Lost or Stolen Touch Pad Cleaning Your ComputerCleaning a Non-Optical Mouse Computer, Keyboard, and DisplayCDs and DVDs Cleaning an Optical MouseFloppy Drive Diagnostic Light Codes During Post TroubleshootingDiagnostic Lights Light Pattern Suggested ResolutionWhen to Use the Dell Diagnostics Dell Technical Update ServiceDell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Option Function Dell Diagnostics Main MenuTab Function Accessing the Dell Support UtilityDell Support Utility Double-Clicking the Dell Support Icon Drive ProblemsClick Dell Support and point to Dell Support Settings Clicking the Dell Support IconIf you hear an unfamiliar scraping or grinding sound Media drive problemsHard drive problems Problems writing to a CD/DVD-RW driveMail, Modem, and Internet Problems Error Messages Troubleshooting Troubleshooting Click Add or Remove Programs Click Printers and Other Hardware Ieee 1394 Device ProblemsKeyboard Problems External Keyboard problemsComputer stops responding Lockups and Software ProblemsUnexpected characters Computer does not start upClick Task Manager Other software problemsProgram stops responding or crashes repeatedly Solid blue screen appearsNetwork Problems Memory ProblemsIcon on the Windows Wireless Local Area Network WlanMobile Broadband Wireless Wide Area Network GeneralPower Problems PC Card Problems100 Ensuring Sufficient Power for Your ComputerDocking Power Considerations Docking While the Computer Is Running101 Printer ProblemsScanner Problems AC Power Loss While the Computer Is Docked102 Sound and Speaker ProblemsNo sound from integrated speakers No sound from external speakers103 Touch Pad or Mouse ProblemsNo sound from headphones Click Appearance and Themes Video and Display ProblemsIf the display is blank If the display is difficult to read105 If only part of the display is readableTroubleshooting 107 IAMT FeaturesIntel Active Management Technology Select Return to Previous Menu twice Accessing iAMT setupOut-of-Band Management Turning off iAMT109 Unsupported AMT FeaturesUSB Provisioning Intel Active Management Technology 111 System Setup ProgramViewing the System Setup Screens OverviewDiskette Drive Modular bay HDD Internal HDD Optical Drive System Setup ScreensChanging the Boot Sequence Commonly Used Options113 Performing a One-Time BootChanging Printer Modes Changing COM PortsSystem Setup Program Identifying Drivers Reinstalling SoftwareWhat Is a Driver? Drivers116 Reinstalling Drivers and UtilitiesInstalling Drivers in the Correct Order Using Windows Device Driver Rollback117 Using the Drivers and Utilities MediaClick the Drivers tab→ Roll Back Driver 118 Manually Reinstalling DriversMicrosoft Windows XP Using the Hardware Troubleshooter ToolUsing Microsoft Windows System Restore Restoring Your Operating SystemEnabling System Restore 120 Starting System RestoreUndoing the Last System Restore 121 Using the Operating System MediaReinstalling Windows Before You Begin122 Turning Off Your Computer Adding and Replacing PartsBefore You Begin Recommended Tools124 Before Working Inside Your Computer125 Hinge Cover126 Keyboard127 Internal Card With Bluetooth Wireless Technology128 Coin-Cell Battery129 Memory130 131 132 133 134 Wireless Local Area Network Wlan Card135 136 137 Mobile Broadband Card138 139 140 Subscriber Identity Module SIM Card141 Hard Drive142 Media BayRemoving Media Bay Devices 143 FCM Flash Cache Module144 145 Adding and Replacing Parts 147 Dell QuickSetDell QuickSet 149 Traveling With Your ComputerIdentifying Your Computer Packing the Computer150 Travel TipsTraveling by Air System Information Specifications151 ProcessorMemory Ports and Connectors152 PCI-E CardVideo 153Communications Display 154Audio Touch Pad Battery155 KeyboardAC Adapter 156Environmental 157Fingerprint Reader optional PhysicalSpecifications 159 Technical Support and Customer ServiceGetting Help Obtaining Assistance160 DellConnect Online Services161 Problems With Your OrderAutoTech Service Automated Order-Status Service162 Before You Call163 Diagnostics Checklist164 Contacting DellVisit support.dell.com 165 AppendixFCC Notice U.S. Only FCC Class B166 Macrovision Product Notice167 Glossary168 Product ID169 170 171 172 Module bay See media bay173 174 175 Video resolution See resolution176
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PP24L specifications

The Dell PP24L, also known as the Dell Latitude E6430, is a robust and reliable laptop that has been designed primarily for business professionals and frequent travelers. This laptop combines functionality with durability, making it an ideal choice for those who require a dependable workhorse that can withstand daily use.

One of the standout features of the Dell PP24L is its solid build quality. It utilizes a magnesium alloy chassis and a brushed aluminum lid, which not only provide a premium feel but also enhance durability. The laptop has passed various military-grade tests, ensuring it can withstand harsh conditions like high temperatures, vibrations, and humidity.

In terms of performance, the PP24L is equipped with Intel’s third-generation Core processors, offering a range of options from i3 to i7. This ensures that users can select the right balance of power and efficiency for their tasks, whether it's basic document editing or demanding applications. The laptop supports up to 16GB of RAM, allowing for seamless multitasking and improved performance for more intensive applications.

The Dell PP24L also features a 14-inch display with an option for HD (1366 x 768) or HD+ (1600 x 900) resolution. The anti-glare screen is designed to reduce reflections, making it easier to work in various lighting conditions, a significant advantage for professionals who often find themselves in different environments.

Connectivity is another area where the Dell PP24L shines. It offers a range of ports, including USB 3.0, USB 2.0, HDMI, and a VGA port, as well as an optional ExpressCard slot and Smart Card reader for enhanced security features. This wide range of ports ensures that users can connect to various devices and peripherals without needing additional dongles or adapters.

Battery life is critical for mobile professionals, and the Dell PP24L does not disappoint in this aspect. It can be configured with different battery options, including a 6-cell or a high-capacity 9-cell battery, providing the flexibility needed for extensive use without the need for constant recharging.

In conclusion, the Dell PP24L is a versatile and durable laptop that meets the needs of business professionals and frequent travelers. With its solid build quality, powerful performance options, excellent connectivity, and long battery life, it continues to be a preferred choice for those seeking reliability in their computing devices.
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