Dell 7.6 manual Troubleshooting

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If both the server and the client system are in a domain, perform the following steps:

Verify that the domain administrator account has administrator privileges for both systems.

If you are using IT Assistant on the server system, run the IT Assistant ConfigServices utility (configservices.exe found in the /bin directory of the IT Assistant installation directory). Configure IT Assistant to run under the account of the domain administrator, and verify that DCOM and CIM are enabled. See the IT Assistant User’s Guide for information.

If you are using IT Assistant, use the domain administrator account to configure the IT Assistant subnet discovery for the client system. If the system has already been discovered, remove the system from the list of discovered systems, configure subnet discovery for it, and then rediscover it. See the IT Assistant User’s Guide for information.

If both the server and the client system are in a workgroup (not in a domain), perform the following steps:

If the client system is running the Microsoft® Windows® XP Professional or Windows XP Professional x64 Edition operating system and the server is running Windows 2000, verify that Service Pack 2 or later is installed on the server.

If the client system is running a version of Windows XP and is not part of a domain, edit the registry to allow remote connection with administrative privileges.

NOTICE: Back up your system data files before making changes to the registry. Incorrectly editing the registry may render your operating system unusable.

To make the registry change on the client system, click Start→Run, then type regedit, and click OK. In the Registry Editor window, navigate to:

My Computer\HKEY_LOCAL_MACHINE\SYSTEM\

CurrentControlSet\Control\Lsa

Set the forceguest value to 0 (by default it is 1). Unless you modify this value, the user remotely connecting to the system has guest privileges only, even if the supplied credentials should provide administrative privileges.

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Troubleshooting

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Contents Dell OpenManage Client Instrumentation Version User’s Guide June Contents Installing Dell OpenManage Sample Scripts and Bios Settings Glossary Index Introduction CIM OverviewWMI Overview Data Sources Used by OmciSmbios Omci ArchitecturePage CIM 2.6 Schema Support FeaturesDell LegacySelect 2.0 Support WMI Security Remote Boot Device SelectEvent Reporting Remote Shutdown Remote Wake-Up ConfigurabilityWhats New WfM Version 2.0 ComplianceLatest Updates Supported Operating SystemsOther Resources Which Might Be Of Interest Other Dell Documents You Might NeedObtaining Technical Assistance Introduction Installing Dell OpenManage Client Instrumentation User Account Control in Windows Vista Local Installation Installing the ClientUninstalling the Client Click Install to begin the installationPerforming a Complete Installation in Silent Mode Silent InstallationInstalling the Client in the Silent Mode Performing a Custom Installation in Silent ModeUpgrading the Client in Silent Mode Uninstalling the Client in Silent ModeAdministrative Installation Msiexec /i Network Location\omci.msi /qnInstalling Dell OpenManage Client Instrumentation Windows Management Instrumentation WMI SecurityRetrieving Dell Information With SMS #pragma namespace \\\\.\\Root\\cimv2 WMI Scripts Windows Management Instrumentation Windows Management Instrumentation Alerts OverviewASF Alerting WMI AlertingAlerts Unknown = Critical = Fatalnonrecoverable =Information = Lowest WMI severity level that Omci sends is Hard drives falls Below this threshold Omci 7.1 and later Critical Alerts Component Descriptions Smbios PCI CIM-IAP MOF2 MFL1 Remote Connection to WMI and Remote Bios Update TroubleshootingWakeup on LAN Troubleshooting Right click WMI Control and then click Properties Installation Problems WMI Sample Scripts Sample Scripts and Bios SettingsClear Chassis Intrusion Status Sample Scripts and Bios Settings Disable Desktop Messages for All Alerts Sample Scripts and Bios Settings Sample Scripts and Bios Settings Remote System Shutdown Sample Scripts and Bios Settings Remote System Restart Sample Scripts and Bios Settings Remote Bios Update Sample Scripts and Bios Settings Sample Scripts and Bios Settings Enabling PXE Boot on the Next Reboot Sample Scripts and Bios Settings Enabling Wakeup on LAN Sample Scripts and Bios Settings Retrieving Service Tag, Asset Tag, and Bios Revision Sample Scripts and Bios Settings Null Changing Bios Password Sample Scripts and Bios Settings Bios Settings Supported in Omci Sample Scripts and Bios Settings Sample Scripts and Bios Settings Satadipm Sample Scripts and Bios Settings ASF BiosGlossary CIMCOM CLICmos DcomDmtf DLLDMI DOSOmcc MOFRAID Wbem SmartWDM WMI Index Smart Smbios Index Index

7.6 specifications

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