Dell E173FP How long does this limited warranty last?, What do I do if I need warranty service?

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Products with missing or altered Service Tags or serial numbers

Products for which Dell has not received payment

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.

WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

How long does this limited warranty last?

This limited warranty lasts for the time period indicated on your packing slip or invoice, except for the following Dell-branded hardware:

Portable computer batteries carry a 1-year limited warranty.

Projector lamps carry a 90-day limited warranty.

Memory carries a lifetime limited warranty.

Monitors carry the longer of either a 3-year limited warranty or the remainder of the warranty for the Dell™ computer to which the monitor will be connected.

PDAs, MP3 players, earphones, remote inline controls, and AC adapters carry a 1-year limited warranty.

Other add-on hardware carries the longer of either a 1-year limited warranty for new parts and a 90-day limited warranty for reconditioned parts or, for both new and reconditioned parts, the remainder of the warranty for the Dell computer on which such parts are installed.

The limited warranty on all Dell-branded products begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the availability of limited warranties, at its discretion, but any changes will not be retroactive.

What do I do if I need warranty service?

Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell Service Tag or order number available.

Web Support

support.dell.com/ContactUs/ContactUsHome.aspx?

c=us&l=en&s=gen

Individual Home Consumers:

U.S. Only

Technical Support

1-800-624-9896

Customer Service

1-800-624-9897

Individual Home Consumers who purchased through an Employee Purchase Program:

 

Technical Support and Customer Service

1-800-822-8965

Home and Small Business Commercial Customers:

 

Technical Support and Customer Service

1-800-456-3355

Medium, Large, or Global Commercial Customers, Healthcare Customers, and Value-Added

 

Resellers (VARs):

 

Technical Support and Customer Service

1-800-822-8965

Government and Education Customers:

 

Technical Support and Customer Service

1-800-234-1490

Dell-Branded Memory

1-888-363-5150

 

What will Dell do?

During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.

When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the product to you freight collect.

If we determine that the product is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such as floppy disks, CDs, or PC Cards. We are not responsible for

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Contents Contents Dell E173FP Flat Panel Color Monitor Users Guide About This Guide Notational ConventionsOverview GraphicsSetup DellE173FP Flat Panel Color Monitor Users Guide Back to Contents Monitor Specific Troubleshooting Self-Test Feature Check StfcCommon Problems Common What YOU Possible Solutions Symptoms ExperienceProduct Specific Problems Specific Symptoms What YOU Experience Possible SolutionsGeneral ResolutionFlat Panel Physical Characteristics Preset Display ModesElectrical Environmental Inches 141 mmPower Management Modes Pin AssignmentsPlug and Play Capability Warranty Terms and Conditions of Sale Appendix Dell E173FP Flat Panel Color Monitor Users GuideWhat is covered by this limited warranty? What is not covered by this limited warranty?What do I do if I need warranty service? How long does this limited warranty last?What will Dell do? What if I purchased a service contract? May I transfer the limited warranty?Total Satisfaction Return Policy U.S. Only How will you fix my product?What is covered by this limited warranty? Dell Software and Peripherals Canada Only Total Satisfaction Return Policy Canada OnlyThird-Party Software and Peripherals Products Safety Information Contacting Dell Aruba Australia SydneyAustria Vienna Bahamas Barbados Belgium BrusselsBermuda Bolivia Brazil British Virgin Islands BruneiChina Xiamen Colombia Costa Rica Czech Republic PragueDenmark Copenhagen France Paris MontpellierGermany Langen GreeceGrenada Guatemala Guyana Hong Kong India Ireland CherrywoodJamaica Japan Kawasaki Korea SeoulLatin America Luxembourg MacaoMexico Montserrat Netherlands Antilles Netherlands AmsterdamNew Zealand Nicaragua Norway LysakerSt. Vincent and the Grenadines Singapore Singapore Slovakia PragueSouth Africa Johannesburg 09/091Taiwan ThailandTrinidad/Tobago Turks and Caicos Islands Bracknell Uruguay A. Austin, TexasRegulatory Notices Cadmium For the following named productManufactured at Benq Corporation FCC RulesTest site at Responsible Party for Product ComplianceClass B ITE EU Declaration of Conformity LVD, EMCBChinaClass Device George Wang / Display Division EMC Department Manager For the following productE173FPb Manufactured at BenQRecycling Your Monitor Set-up GuideBack to Contents Contents Dell E173FP Flat Panel Color Monitor Users Guide Front View Dell E173FP Flat Panel Color Monitor Users Guide Back View E173FP Flat Panel Color Monitor Users Guide E173FP Flat Panel Color Monitor Users Guide Side View Dell E173FP Flat Panel Color Monitor Users Guide Tilt Base Dell E173FP Flat Panel Color Monitor Users Guide Tilt BaseBack to Contents Power / Volume control OverviewSpecification No Sound Back to Contents Maintenance Dell E173FP Flat Panel Color Monitor Users Guide Back to Contents Menu Power Button Indicator On Screen Menu/Display OSDExit Settings Normal Preset Blue Preset Red Preset Reset Automatic SaveReset Functions OSD Warning Messages
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