Dell E173FP specifications Common Problems, Common What YOU Possible Solutions Symptoms Experience

Page 7

Common Problems

The following table contains general information about common monitor problems you might encounter.

COMMON

WHAT YOU

POSSIBLE SOLUTIONS

SYMPTOMS

EXPERIENCE

 

No Video/ Power

No picture, monitor is

Check connection integrity at both ends of the video cable

LED off

dead

Electric outlet verification

 

 

Ensure power button depressed fully

No Video/ Power

No picture or no

Increase 'Brightness' & 'Contrast' controls

LED on

brightness

Perform monitor self-test feature check

 

 

Check for bent or broken pins on the D-sub cable.

Poor Focus

Picture is fuzzy, blurry

Push 'Auto adjust' button

 

or ghosting

Adjust 'Phase' and 'Clock' controls via OSD

 

 

Eliminate video extension cables

 

 

Perform monitor reset

 

 

Lower video resolution or increase font size

Shaky/Jittery

Wavy picture or fine

Push 'Auto Adjust' button

Video

movement

Adjust 'Phase' and 'Clock' controls via OSD

 

 

Perform monitor reset

 

 

Check environmental factors

 

 

Relocate and test in other room

Missing Pixels

LCD screen has spots

Clean the LCD Screen, please refer to maintenance.

 

 

Cycle power on-off

 

 

These are pixels that are permanently off and is a natural defect that

 

 

occurs in LCD technology

Stuck-on Pixels

LCD screen has bright

Cycle power on-off

 

spots

These are pixels that are permanently on and is a natural defect that

 

 

occurs in LCD technology

Brightness

Picture too dim or too

Perform monitor reset

Problems

bright

Push 'Auto Adjust' button

 

 

Adjust 'Brightness' & 'Contrast' controls

Geometric

Screen not centered

Perform monitor reset on "All Settings"

Distortion

correctly

Push 'Auto-Adjust' button

 

 

Adjust the centering controls

 

 

Ensure monitor is in proper video mode, please refer to preset display

 

 

modes.

Horizontal/Vertical

Screen has one or more

Perform monitor reset

Lines

lines

Push 'Auto Adjust' button

 

 

Adjust 'Phase' and 'Clock' controls via OSD

 

 

Perform monitor self-test feature check and determine if these lines

 

 

are also in self-test mode

 

 

Check for bent or broken pins on the D-sub cable.

Sync Problems

Screen is scrambled or

Perform monitor reset

 

appears torn

Push 'Auto Adjust' button

 

 

Adjust 'Phase' and 'Clock' controls via OSD

 

 

Perform monitor self-test feature check to determine if scrambled

 

 

screen appears in self-test mode

 

 

Check for bent or broken pins on the D-sub cable.

 

 

Boot up in the 'Safe mode'

Image 7
Contents Contents Dell E173FP Flat Panel Color Monitor Users Guide Notational Conventions About This GuideGraphics OverviewSetup DellE173FP Flat Panel Color Monitor Users Guide Back to Contents Self-Test Feature Check Stfc Monitor Specific TroubleshootingCommon What YOU Possible Solutions Symptoms Experience Common ProblemsSpecific Symptoms What YOU Experience Possible Solutions Product Specific ProblemsGeneral ResolutionFlat Panel Physical Characteristics Preset Display ModesElectrical Inches 141 mm EnvironmentalPin Assignments Power Management ModesPlug and Play Capability Appendix Dell E173FP Flat Panel Color Monitor Users Guide Warranty Terms and Conditions of SaleWhat is not covered by this limited warranty? What is covered by this limited warranty?What do I do if I need warranty service? How long does this limited warranty last?What will Dell do? How will you fix my product? What if I purchased a service contract?May I transfer the limited warranty? Total Satisfaction Return Policy U.S. OnlyWhat is covered by this limited warranty? Dell Software and Peripherals Canada Only Total Satisfaction Return Policy Canada OnlyThird-Party Software and Peripherals Products Safety Information Aruba Australia Sydney Contacting DellBritish Virgin Islands Brunei Austria ViennaBahamas Barbados Belgium Brussels Bermuda Bolivia BrazilFrance Paris Montpellier China XiamenColombia Costa Rica Czech Republic Prague Denmark CopenhagenIndia Ireland Cherrywood Germany LangenGreece Grenada Guatemala Guyana Hong KongMacao Jamaica Japan KawasakiKorea Seoul Latin America LuxembourgNicaragua Norway Lysaker MexicoMontserrat Netherlands Antilles Netherlands Amsterdam New Zealand09/091 St. Vincent and the Grenadines Singapore SingaporeSlovakia Prague South Africa JohannesburgUruguay A. Austin, Texas TaiwanThailand Trinidad/Tobago Turks and Caicos Islands BracknellRegulatory Notices For the following named product CadmiumResponsible Party for Product Compliance Manufactured at Benq CorporationFCC Rules Test site atClass B ITE EU Declaration of Conformity LVD, EMCBChinaClass Device Manufactured at BenQ George Wang / Display Division EMC Department ManagerFor the following product E173FPbYour Monitor Set-up Guide RecyclingBack to Contents Contents Dell E173FP Flat Panel Color Monitor Users Guide Front View Dell E173FP Flat Panel Color Monitor Users Guide Back View E173FP Flat Panel Color Monitor Users Guide E173FP Flat Panel Color Monitor Users Guide Side View Dell E173FP Flat Panel Color Monitor Users Guide Tilt Base Tilt Base Dell E173FP Flat Panel Color Monitor Users GuideBack to Contents Overview Power / Volume controlSpecification No Sound Back to Contents Maintenance Dell E173FP Flat Panel Color Monitor Users Guide Back to Contents Menu On Screen Menu/Display OSD Power Button IndicatorExit Settings Normal Preset Blue Preset Red Preset Automatic Save ResetOSD Warning Messages Reset Functions
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