Dell P2012H manual Specific Symptoms What You Experience, Common Symptoms What You Experience

Page 37

Synchronization Problems

Screen is scrambled or appears

 

torn

Check for bent or broken pins in the video cable connector.

Run the built-in diagnostics.

NOTE: When using DVI-D input, the Pixel Clock and Phase adjustments are not available.

Reset the monitor to Factory Settings.

Perform Auto Adjust via OSD.

Adjust Phase and Pixel Clock controls via OSD.

Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode.

Check for bent or broken pins in the video cable connector. Restart the computer in the safe mode.

Safety Related Issues

Visible signs of smoke or

Do not perform any troubleshooting steps.

 

sparks

Contact Dell immediately.

Intermittent Problems

Monitor malfunctions on & off

Ensure that the video cable connecting the monitor to the computer is connected

 

 

properly and is secure.

 

 

Reset the monitor to Factory Settings.

 

 

Perform monitor self-test feature check to determine if the intermittent problem occurs in

 

 

self-test mode.

Missing Color

Picture missing color

Perform monitor self-test feature check.

 

 

Ensure that the video cable connecting the monitor to the computer is connected

 

 

properly and is secure.

 

 

Check for bent or broken pins in the video cable connector.

Wrong Color

Picture color not good

Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending

 

 

on the application.

 

 

Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color

 

 

Settings OSD if the Color Management is turned off.

 

 

Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.

 

 

Run the built-in diagnostics.

Image retention from a static

Faint shadow from the static

Use the Power Management feature to turn off the monitor at all times when not in use

image left on the monitor for a image displayed appears on

(for more information, see Power Management Modes).

long period of time

the screen

Alternatively, use a dynamically changing screensaver.

Product Specific Problems

Specific Symptoms

Screen image is too small

Cannot adjust the monitor with the buttons on the front panel

No Input Signal when user controls are pressed

The picture does not fill the entire screen.

What You Experience

Image is centered on screen, but does not fill entire viewing area

OSD does not appear on the screen

No picture, the LED light is green. When you press "+", "-" or "Menu" key, the message "No S-Video input signal", or "No Composite input signal", or "No Component input signal" appears

The picture cannot fill the height or width of the screen

Possible Solutions

Check the Scaling Ratio setting in Image Setting OSD

Reset the monitor to Factory Settings.

Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor. Check whether OSD is locked. If yes, press and hold button above power button for 10 seconds to unlock. See Menu Lock.

Check the signal source. Ensure the Computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard.

Check to make sure Video Source to S-Video, Composite or Component is powered and playing video media.

Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary.

Reset the computer or video player.

Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen.

Run the built-in diagnostics.

NOTE: When choosing DVI-D mode, the Auto Adjust function will not be available.

Universal Serial Bus (USB) Specific Problems

Specific Symptoms

What You Experience

USB interface is not working

USB peripherals are not

 

working

High Speed USB 2.0 interface

High Speed USB 2.0

is slow.

peripherals working slowly or

 

not working at all

Dell™ Soundbar Problems

Common Symptoms

What You Experience

No Sound

No power to Soundbar - the

 

power indicator is off

 

 

Possible Solutions

Check that your monitor is turned ON.

Reconnect the upstream cable to your computer.

Reconnect the USB peripherals (downstream connector).

Switch off and then turn on the monitor again.

Reboot the computer.

Some USB devices like external portable HDD require higher electric current; connect the device directly to the computer system.

Check that your computer is USB 2.0-capable.

Some computers have both USB 2.0 and USB 1.1 ports. Ensure that the correct USB port is used.

Reconnect the upstream cable to your computer.

Reconnect the USB peripherals (downstream connector). Reboot the computer.

Possible Solutions

Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the power indicator (Blue LED) on the front of the Soundbar is illuminated.

Confirm that the power cable from the Soundbar is plugged into the adapter.

Image 37
Contents Model P2012Ht November 2011 Rev. A00 Dell P2012H Flat Panel MonitorDell P2012H Flat Panel Monitor Users Guide Setting Up Your Monitor About Your Monitor Package ContentsPage Product Features Front View Identifying Parts and ControlsBack View Front View Front panel controlsBack view Back view with monitor stand Side ViewDescription Use Left view Right view Bottom ViewFlat Panel Specifications Monitor SpecificationsResolution Specifications Electrical Specifications Preset Display ModesPhysical Characteristics Connector type Signal cable typeEnvironmental Characteristics Altitude Power Management ModesThermal dissipation DVI Connector VGA ConnectorPin Side of the Connected Signal Cable Pin AssignmentssNumber PinPin Number 4-pin Side of the Connector Transfer speed Data Power Consumption RatePlug and Play Capability Universal Serial Bus USB InterfaceCleaning Your Monitor Maintenance GuidelinesPin Number Pin Side of the Signal Cable LCD Monitor Quality and Pixel PolicyBack to Contents Attaching the Stand Connecting Your MonitorOrganizing Your Cables Connecting the blue VGA cable Connecting the USB cableRemoving the Stand Attaching the Soundbar OptionalWall Mounting Optional Using the On-Screen Display OSD Menu Using the Front PanelContrast Icon MenuDVI-D Color Settings Input Color Format Auto Adjust Input Source Auto SelectHue Preset ModesReset Display PhaseSettings Other Settings SaturationPower Save Audio Menu TimerLanguage Menu TransparencyOSD Warning Messages VGA/DVI-D input PowerNap with Enhanced Menu Rotation SoftwareUsing the Dell Soundbar Optional Setting the Maximum ResolutionClick Change Display Settings Tilt, Swivel Using the Tilt, Swivel, and Vertical ExtensionRotating the Monitor Adjusting the Rotation Display Settings of Your System Dell P2012H Flat Panel Monitor Users Guide TroubleshootingSupport.dell.com Common Symptoms What You Experience Possible SolutionsSpecific Symptoms What You Experience Specific SymptomsCommon Symptoms What You Experience Indicator is on Appendix Setting Up Your Monitor Click Change Display Settings Click Advanced Settings

4691624, P2012H specifications

The Dell P2012H is a notable monitor in Dell's professional line, designed to cater to a wide range of needs, particularly in office and professional environments. Here are its main features, technologies, and characteristics.

The P2012H boasts a 20-inch display that utilizes an In-Plane Switching (IPS) panel. This technology ensures wide viewing angles and exceptional color accuracy, making it ideal for graphic design, photo editing, and other color-sensitive tasks. With a resolution of 1600 x 900 pixels, the monitor provides a crisp and clear picture, suitable for both everyday tasks and more complex graphical applications.

One of the key features of the Dell P2012H is its ergonomic design. The monitor offers a fully adjustable stand that allows users to tilt, swivel, and pivot the display to achieve optimal viewing angles. It also has height adjustment capabilities, which can help enhance comfort during long working hours. This focus on ergonomics is coupled with environmentally friendly features, such as Energy Star certification and a low power consumption rating, demonstrating Dell's commitment to sustainability.

Connectivity options on the Dell P2012H are versatile, including VGA, DVI, and DisplayPort inputs, allowing users to connect a variety of devices and systems easily. This range of connectivity ensures compatibility with older and newer hardware, making it flexible for various setups. Additionally, the monitor includes built-in USB ports, providing convenient access for peripherals and other devices.

The Dell P2012H is designed with the user in mind, featuring an anti-glare coating on the screen, which reduces reflections and helps minimize eye strain during extended use. Furthermore, the monitor supports multiple display configurations and can be daisy-chained with other compatible monitors, increasing productivity for users who require broader screen real estate.

In summary, the Dell P2012H is more than just a monitor; it is a thoughtfully designed professional tool that combines excellent display quality, ergonomic features, and versatile connectivity. Ideal for users in corporate and creative environments, the P2012H stands out as a reliable choice for those who value performance and comfort in their workspace. Its combination of technologies and characteristics ensures that it meets the demands of a variety of professional tasks while maintaining a user-friendly experience.