Dell 4691624 manual Troubleshooting, Dell P2012H Flat Panel Monitor Users Guide

Page 35

Back to Contents Page

Troubleshooting

Dell™ P2012H Flat Panel Monitor User's Guide

Self-Test

Built-in Diagnostics

Common Problems

Product Specific Problems

Universal Serial Bus Specific Problems

Dell Soundbar Problems

WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.

Self-Test

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1.Turn off both your computer and the monitor.

2.Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove all Digital (white connector) and the Analog (blue connector) cables from the back of computer.

3.Turn on the monitor.

The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains blue. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.

or

4.This box also appears during normal system operation if the video cable becomes disconnected or damaged.

5.Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.

NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

Page 34 Page 36
Image 35
Page 34 Page 36
Contents Model P2012Ht November 2011 Rev. A00 Dell P2012H Flat Panel MonitorDell P2012H Flat Panel Monitor Users Guide Setting Up Your Monitor About Your Monitor Package ContentsPage Product Features Front View Front panel controls Identifying Parts and ControlsFront View Back ViewDescription Use Side ViewBack view Back view with monitor stand Left view Right view Bottom ViewResolution Specifications Monitor SpecificationsFlat Panel Specifications Connector type Signal cable type Preset Display ModesElectrical Specifications Physical CharacteristicsEnvironmental Characteristics Thermal dissipation Power Management ModesAltitude Pin Assignmentss VGA ConnectorDVI Connector Pin Side of the Connected Signal CableNumber PinUniversal Serial Bus USB Interface Transfer speed Data Power Consumption RatePin Number 4-pin Side of the Connector Plug and Play CapabilityLCD Monitor Quality and Pixel Policy Maintenance GuidelinesCleaning Your Monitor Pin Number Pin Side of the Signal CableBack to Contents Attaching the Stand Connecting Your MonitorOrganizing Your Cables Connecting the blue VGA cable Connecting the USB cableRemoving the Stand Attaching the Soundbar OptionalWall Mounting Optional Using the On-Screen Display OSD Menu Using the Front PanelContrast Icon MenuDVI-D Color Settings Input Color Format Auto Adjust Input Source Auto SelectHue Preset ModesSaturation PhaseReset Display Settings Other SettingsMenu Transparency Menu TimerPower Save Audio LanguageOSD Warning Messages VGA/DVI-D input PowerNap with Enhanced Menu Rotation SoftwareClick Change Display Settings Setting the Maximum ResolutionUsing the Dell Soundbar Optional Tilt, Swivel Using the Tilt, Swivel, and Vertical ExtensionRotating the Monitor Adjusting the Rotation Display Settings of Your System Dell P2012H Flat Panel Monitor Users Guide TroubleshootingSupport.dell.com Common Symptoms What You Experience Possible SolutionsCommon Symptoms What You Experience Specific SymptomsSpecific Symptoms What You Experience Indicator is on Appendix Setting Up Your Monitor Click Change Display Settings Click Advanced Settings

4691624, P2012H specifications

The Dell P2012H is a notable monitor in Dell's professional line, designed to cater to a wide range of needs, particularly in office and professional environments. Here are its main features, technologies, and characteristics.

The P2012H boasts a 20-inch display that utilizes an In-Plane Switching (IPS) panel. This technology ensures wide viewing angles and exceptional color accuracy, making it ideal for graphic design, photo editing, and other color-sensitive tasks. With a resolution of 1600 x 900 pixels, the monitor provides a crisp and clear picture, suitable for both everyday tasks and more complex graphical applications.

One of the key features of the Dell P2012H is its ergonomic design. The monitor offers a fully adjustable stand that allows users to tilt, swivel, and pivot the display to achieve optimal viewing angles. It also has height adjustment capabilities, which can help enhance comfort during long working hours. This focus on ergonomics is coupled with environmentally friendly features, such as Energy Star certification and a low power consumption rating, demonstrating Dell's commitment to sustainability.

Connectivity options on the Dell P2012H are versatile, including VGA, DVI, and DisplayPort inputs, allowing users to connect a variety of devices and systems easily. This range of connectivity ensures compatibility with older and newer hardware, making it flexible for various setups. Additionally, the monitor includes built-in USB ports, providing convenient access for peripherals and other devices.

The Dell P2012H is designed with the user in mind, featuring an anti-glare coating on the screen, which reduces reflections and helps minimize eye strain during extended use. Furthermore, the monitor supports multiple display configurations and can be daisy-chained with other compatible monitors, increasing productivity for users who require broader screen real estate.

In summary, the Dell P2012H is more than just a monitor; it is a thoughtfully designed professional tool that combines excellent display quality, ergonomic features, and versatile connectivity. Ideal for users in corporate and creative environments, the P2012H stands out as a reliable choice for those who value performance and comfort in their workspace. Its combination of technologies and characteristics ensures that it meets the demands of a variety of professional tasks while maintaining a user-friendly experience.
Top Page Image Contents